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Bohn Toyota

Harvey, LA

4.5
492 Reviews

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 492 reviews

January 19, 2025

After service is not thrust worthy. Too expensive charges and no assurance of using genuine parts and services. Some service technicians are lazy and careless. More

by uditha.adihetti
Workmanship
Recommend Dealer
No
Employees Worked With
Tyler Bodden, Khyarra Chua
Jan 21, 2025 -

Bohn Toyota responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Phil Rehage Service Director 504-371-7114 prehage@BohnZone.com

January 18, 2025

I always get good service at this dealership. Victor always take good care of us. More

by evansgirl.16.mil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Jan 20, 2025 -

Bohn Toyota responded

Hi, we're happy you found Victor to be so supportive during your experience here at Bohn Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2025

The service employee who waited on me was polite and businesslike and straight to the point. More

by ajones19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Zamora
Jan 19, 2025 -

Bohn Toyota responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 15, 2025

They have the best employees, clean center, fast service, and great communication with their customers. Devin is my favorite! More

by nurishidalgo26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
Jan 17, 2025 -

Bohn Toyota responded

Hi, we're happy you found our staff Devin to be so supportive during your experience here at Bohn Toyota. We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2025

My appointment was for 7:15 I didn't get an update on Wat was going on they didn't finish with my car till 9:45 that's to long for a oil change only and the coffee machines need to b cleaned or they need new More

by Smile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor
Jan 15, 2025 -

Bohn Toyota responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. General Manager Bohn Toyota Office- 504-341-3300 mbonura@bohnzone.com

January 14, 2025

This is the third time I bring in my truck for For routine maintenance over the past year. I’ve mentioned low tire pressure with the same tire All three times. I pay for a tire package to repair my ti More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Middle aged white woman at the service desk.
Jan 16, 2025 -

Bohn Toyota responded

We apologize for the inconvenience caused by your recent service experiences. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Martin Bonura General Manager Office- 504-341-3300 mbonura@bohnzone.com

January 14, 2025

Victor is always pleasant to work with! Great customer service! He is always kind and smiling! More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
victor
Jan 16, 2025 -

Bohn Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2025

Received quick and efficient response to my request for service. Very pleased with the service that I received today. More

by Pleasedcustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassandra Ryan, Joey
Jan 16, 2025 -

Bohn Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 11, 2025

Very good customers services! ! Every thing communication, explanation and understand between our communication. We appreciated for your good service! More

by Biru Bejiga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Rehage
Jan 13, 2025 -

Bohn Toyota responded

Hi Biru, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 06, 2025

Great timely service and they are so attentive to when my car needs service. Comfortable waiting area as well. More

by linares.maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mile
Jan 08, 2025 -

Bohn Toyota responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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