Boggus Tipton Chrysler Dodge Jeep Ram
Brownsville, TX
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I was asked to have the vehicle there at 8am and it was placed in the que right away. When they completed the scheduled work I was notified that I could pick it up. placed in the que right away. When they completed the scheduled work I was notified that I could pick it up. More
We have been customers for many many years and have found the ownership and employees a dedicated family. My most recent experience with the service department, specifically, Andy Cantu, was as professional the ownership and employees a dedicated family. My most recent experience with the service department, specifically, Andy Cantu, was as professional and customer oriented I have come to expect from them. First rate operation. First rate service.. More
Unreliable and don't ever updated on status on my truck. They had it for two weeks and didn't finish all the work I requested and they have yet to call me back with next steps on pending work. I call and no They had it for two weeks and didn't finish all the work I requested and they have yet to call me back with next steps on pending work. I call and no one answers , leave messages and never get a call back. And if the repesentative that took my truck is the only one that knows about my truck. I didn't even get a riecpt of work that was done on my truck, because the employee that took my truck was out sick. I have yet to get a call back or ever will! I waiting this but all it will do is fall on deaf ears. No one cares! More
Armando Martinez probably the Best Service Rep this dealership has ever employed. I have been a customer for a few years now and this man definitely knows his job and provides the best customer service dealership has ever employed. I have been a customer for a few years now and this man definitely knows his job and provides the best customer service and most importantly works with integrity!!! More
He is the best salesman! Hands down! He really helps in everything out & explains in detail everything!! Really straightforward and he won”t let you down! He will help you ou Hands down! He really helps in everything out & explains in detail everything!! Really straightforward and he won”t let you down! He will help you out to get your dream car, and make everything possible to get you a good deal, & leave with a smile on your face!! I really recommend going to him if youre looking for a car he’s really good, and honest, salesman!!! More
When we go in for service and they have to get parts the wait is lengthy. When they order parts I have to constantly call to see if they are in. Came in the other day for a recall and had to wait for ever f wait is lengthy. When they order parts I have to constantly call to see if they are in. Came in the other day for a recall and had to wait for ever for someone to check us in. Go in the office and there a 3 employees just sitting and talking. Cars were backed up waiting to be checked in. There seems to be no communication between service and parts. Called to see if car was done after recall and was told it was ready but then got there and was told it was not ready, needed to have an alignment. Could have called before we showed up to get car to say it would be a few more hours. Very much a lack of communication.Cashier had to be called several times to check us out. More