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Boggus Tipton Chrysler Dodge Jeep Ram

Brownsville, TX

4.6
33 Reviews

2101 Central Blvd

Brownsville, TX

78520

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Showing 33 reviews

February 09, 2024

I was asked to have the vehicle there at 8am and it was placed in the que right away. When they completed the scheduled work I was notified that I could pick it up. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando,
Feb 12, 2024 -

Boggus Tipton Chrysler Dodge Jeep Ram responded

Paul, we're glad to know that your experience at Boggus Tipton CDJR was efficient and timely. We appreciate you choosing us for your vehicle needs!

January 27, 2024

Berry happy everything good and quick no complain good job nice costumer atender definitely I’ll be back again More

by AdLberto lara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel hernandez
Jan 29, 2024 -

Boggus Tipton Chrysler Dodge Jeep Ram responded

We're delighted to know you had a great experience at Boggus Tipton CDJR. We appreciate your feedback and look forward to seeing you again! Safe travels down the road!

January 04, 2024

We have been customers for many many years and have found the ownership and employees a dedicated family. My most recent experience with the service department, specifically, Andy Cantu, was as professional More

by Thomas Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Cantu
Jan 04, 2024 -

Boggus Tipton Chrysler Dodge Jeep Ram responded

Thomas, it's great to know that you've had consistently positive experiences with us at Boggus Tipton CDJR. We're proud of our service department and Andy for maintaining the high standards we strive for. Thanks so much!

December 26, 2023

Unreliable and don't ever updated on status on my truck. They had it for two weeks and didn't finish all the work I requested and they have yet to call me back with next steps on pending work. I call and no More

by Armando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Dec 27, 2023 -

Boggus Tipton Chrysler Dodge Jeep Ram responded

Armando, I'm sorry to hear about your experience. It's important that our customers are kept informed and receive the service they expect from us. This doesn't sound like the level of communication or customer care we aim for, and I'd appreciate a chance to make things right here. I will look for your information but without a last name, I might not be able to find it. If this is the case, please call me directly at your earliest convenience. Thank you, Kevin Pierce - General Manager - 956-546-2288

December 24, 2023

Armando Martinez probably the Best Service Rep this dealership has ever employed. I have been a customer for a few years now and this man definitely knows his job and provides the best customer service More

by SRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Martinez
Dec 26, 2023 -

Boggus Tipton Chrysler Dodge Jeep Ram responded

We're delighted to know that Armando's service has made such a positive impact on your experience with us at Boggus Tipton CDJR. We appreciate the kind words and will pass them along!

November 16, 2023

Excellent customer service provided by Zac Alanis. Very professional and knowledgeable. Delivered vehicle within promised time frame. More

by nlewis5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Nov 16, 2023 -

Boggus Tipton Chrysler Dodge Jeep Ram responded

We're glad to know that Zac provided excellent service and delivered your vehicle on time at Boggus Tipton CDJR. Thanks for the positive feedback!

October 06, 2023

Every time I go in, their customer service is excellent and my service is done on a timely manner! More

by Charleen R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M. Hernandez
Oct 06, 2023 -

Boggus Tipton Chrysler Dodge Jeep Ram responded

Charleen, thank you for this stellar review of Boggus Tipton CDJR! We look forward to assisting you again down the road!

September 27, 2023

Charles Alvarez! great sales man, he does everything he can to help his customers get what they need. More

by resendezjesse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Alvarez!
Sep 28, 2023 -

Boggus Tipton Chrysler Dodge Jeep Ram responded

We're glad to know that Charles was able to assist you effectively at Boggus Tipton CDJR. We always aim for customer satisfaction, and it sounds like we hit the mark with you! Thanks for your review.

September 18, 2023

He is the best salesman! Hands down! He really helps in everything out & explains in detail everything!! Really straightforward and he won”t let you down! He will help you ou More

by sauceda.rox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
Sep 19, 2023 -

Boggus Tipton Chrysler Dodge Jeep Ram responded

We're so glad to know that our salesman was able to help you find your dream car and leave with a smile! We pride ourselves on being straightforward, honest, and helpful. Thanks for recommending Boggus Tipton CDJR - we appreciate it!

September 05, 2023

When we go in for service and they have to get parts the wait is lengthy. When they order parts I have to constantly call to see if they are in. Came in the other day for a recall and had to wait for ever f More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armando
Sep 06, 2023 -

Boggus Tipton Chrysler Dodge Jeep Ram responded

Tammy, I'm sorry to read about your experience. I sincerely apologize that we've fallen short in our communication and efficiency during your service visits. We understand how valuable time is for our customers, and we apologize for any inconvenience caused by these delays. Your feedback will be used as a learning and improvement opportunity with the team. If you're open to discussing this further, please consider contacting me directly. Thank you, Kevin Pierce - General Manager - 956-546-2288