Boerne Dodge Chrysler Jeep

I had what could have been a potentially serious problem I had what could have been a potentially serious problem with my 01 Dodge PU that was resolved in a satisfactory manner at a reasonable price. The e I had what could have been a potentially serious problem with my 01 Dodge PU that was resolved in a satisfactory manner at a reasonable price. The employees of Boerne Dodge, in particular Charlie & Janie were very helpful in getting me back into my PU The management of Boerne Dodge is fortunate to have employees like Charlie & Janie And because of this I will be a repeat customer More

Phil gave us a great price, Scott took care of the financing and gave us several options. I just wanted to look at the new Durango and they had a black one just like on the commercials. I couldnt re financing and gave us several options. I just wanted to look at the new Durango and they had a black one just like on the commercials. I couldnt resist. They even offered to let me take it for the wknd and show my wife. It was alot easier working directly with the manager than going back and forth with a salesman. 2 or 3 people actually helped show me all the new features. I really like the vehicle. A couple days after we wer done the General Manager Bryan Wallace even called and personally thanked us which was a nice touch. Good place to do business. More

I visited this dealer for a service on my 2009 Dodge Ram. During the service the technician noticed a leak in a pinion bearing seal. Boerne Dodge informed me the correction would be covered under warranty. I During the service the technician noticed a leak in a pinion bearing seal. Boerne Dodge informed me the correction would be covered under warranty. I was pleasantly surprised due to the fact the previous dealer ( who I will not name although it was a Dodge Dealer in Rockwall, Texas) told me it would not be covered under warranty. I would recommend Boerne Dodge to anybody. They are honest and fair. Those two thing are what is most important to me. More

RUN RUN RUN fast and far away. I'm so sorry that we bought from here. First sign we should have paid attention to - we had to find the truck ourselves. Second sign the salesman knew nothing about what bought from here. First sign we should have paid attention to - we had to find the truck ourselves. Second sign the salesman knew nothing about what he was selling. Third sign, the place is FILTHY and severely outdated they have a display with cassette players (I feel bad for the receptionist (really nice lady)). Men are spitting in trash cans with customers standing around - it was just surreal. If all that sounds bad...I haven't even begun to scratch the surface. We saw the deal on 2011 Dodge Rams $12,500 off the MSRP, when we got there we were told it wasn't all RAMS just 2500's. So we picked out a 2500. When we started paperwork they told us the more we spent the bigger discount we got...clearly that's not what the Ad says. We didn't argue much because other dealerships use the same tactics or they try to tell you it's a particular truck on the lot. And unlike 99% of the dealerships I've dealt with Boerne doesn't fill up your vehicle. Actually for us we were told the guy with the purchasing card had left for the evening (it was 8pm on a Saturday - closing time)the truck was on empty and could only make it 10 miles but there was a gas station down the road. My husband asked if he should come back to get it filled up to which the salesman said we only give you twenty bucks and it's probably not worth it for you to come back. My husband and I get in the vehicle and we notice it's not a keyless entry like we asked for! So while my husband fills the truck up with gas I press the bluetooth key on the radio only to find out it's not enabled on the truck (another thing the salesman "uh huh'd" when my husband asked if it came with it. The next morning I'm still a little angry about the gas, key, and bluetooth thing and I notice the inspection sticker is only good for the next 7 months....we just got 2 new vehicles about 5 months ago and those stickers are good until 11/2012 and 10/2012. Needless to say I told my husband to take it back and get our paid off trade in back. Well they sweet talked him and assured him on Monday all the issues would get taken care of and they would call him back with a solution. It is now Friday and after 2 more calls just today there has been no call back. The odd thing is if you research this dealership (which I'm kicking myself for not doing) everyone has the same story. It's sad that they would lose two potential lifetime customers and their referrals over a tank of gas and inspection stickers (we gave up on the bluetooth and the keyless entry - not sure that I want them to work on the truck if they are at the same level as the salesman.) More

My wife and I just purchased an expensive Dodge Laramie with an amazing array of electronic features. I really appreciated Roy's expertise in explaining the operations of those features and in helping us with an amazing array of electronic features. I really appreciated Roy's expertise in explaining the operations of those features and in helping us find the perfect vehicle for us. Roy worked with us to ensure that we were completely satisfied with the vehicle and the final negotiated price. We particularly liked working with him without the pressure you sometimes find at car dealerships. Roy and the entire dealership put our needs first, and that is the road to success for any business and its customers. More

I have taken my vehicles to the Boerne Dodge dealer for the last 4 years. Personnel is always friendly and professional. I want to give special commendation to Charlie Hulbert, SVC Advisor. He has always b the last 4 years. Personnel is always friendly and professional. I want to give special commendation to Charlie Hulbert, SVC Advisor. He has always been honest and professional and readily available to take care of all my vehicle's needs. I have a choice to go to other dealers within reasonable distance from my home but I will continue to bring it to Boerne Dodge Dealer and what makes the difference is knowing that Charlie will be there and will take care of the mechanical needs of my vehicles. More

I bought a 2007 Ram 2500 a couple of years ago. It had a clear title. Because of a salary cut and the increasing price of diesel I found that I could no longer properly maintain it. I went to Boerne to tr clear title. Because of a salary cut and the increasing price of diesel I found that I could no longer properly maintain it. I went to Boerne to trade for a regular 1500. I found Paul and Mickey extremely helpful. They spent a lot of time with me trying to find a 1500 that would allow me to trade even. They did find a few and I picked one of them, so I drove in with a 2007 Ram 2500 and drove out with a 2010 Ram 1500 SLT, 5.7 Hemi, and numerous goodies. I'm very pleased so far. The above transaction occurred in January 2011. Both Paul and Mickey knew I had a 6500lb travel trailer that the 1500 needed to pull. Neither of them warned me or said anything about the fact that the 1500 with the installed 3.21 gears was not capable of pulling the trailer. I pulled it to Rockport, TX in April. The truck struggled severely with this load. I did a lot of research and found that these gears were not capable of pulling this much weight. Mickey had since left Boerne Dodge so I talked to Paul and someone in the Service Department. Paul refused to believe that this 1500 was not capable of pulling this much weight. As a matter of fact he guaranteed me on both the sales day and this day that the 1500 would pull 10,000lbs. I finally contacted Chrysler and filed a complaint. The lady there has been trying to talk to the Service Manager. To-date nobody at Boerne Dodge has returned her calls or mine. Chrysler will not pay to replace the gears with 3.55 or 3.92. The dealer will also not pay the $1900 to replace the gears. So, I'm stuck. Lesson learned. I would recommend not shopping at Boerne Dodge in Boerne, TX, as you cannot believe anything they say. Buyer beware!!! More

Went to look for a new truck during the test drive I asked what the bottom line was and was quoted the the sticker price. I responded with I don't want to spend all day here please give me the lowest pr asked what the bottom line was and was quoted the the sticker price. I responded with I don't want to spend all day here please give me the lowest price, response again was full sticker for a ram 1500. I told him i would compare his best price with a competitor in SA and buy from the lowest but I refuse to spend all day haggling, response again was sticker and was told to get a price from another dealership first and then we could talk. I left and will never return, I recommend you do the same. More

The Boerne Chrysler Dealer has been great to work with starting with the initial sale two years ago and all service received to date. The team at Boerne Chrysler is friendly, courtliest, and hones t team starting with the initial sale two years ago and all service received to date. The team at Boerne Chrysler is friendly, courtliest, and hones t team of people. What they commit to, they deliver to ….great place to do business. I would recommend this dealer to anyone that wants a great deal on a Chrysler/Dodge/Jeep vehicle.co More

I went in not knowing exactly what I wanted and was shown the Dodge Charger. I thought it was out of my price range but after they crunched the numbers it wasn't. It's i car I love and highly recommend to ev the Dodge Charger. I thought it was out of my price range but after they crunched the numbers it wasn't. It's i car I love and highly recommend to everybody because of the way it drives and how much room is actually in it. The employees at this dealership knew what I liked and would like to have and they nailed exactly what I really wanted. I went in thinking I was going to get something that was just ok, and i left with a car I felt and still feel great in. More