117 Reviews of Bocker Auto Group - Service Center
Service This was my second free oil change & tire rotation after buying my new Impala. They always do an excellent job. I needed a car wash as I had road ta This was my second free oil change & tire rotation after buying my new Impala. They always do an excellent job. I needed a car wash as I had road tar on the car which I cannot get off. Jill mad sure I was able to get the car washed & not have to wait for hours. Your entire service crew is excellent! More
Service Brad in service department went above and beyond to resolve an issue with our Cadillac Que. we are always treated well at Bocker auto. Very friendly Brad in service department went above and beyond to resolve an issue with our Cadillac Que. we are always treated well at Bocker auto. Very friendly staff More
A pleasant surprise. I stopped by to have some work done on my current car and while I was waiting I decided to look around the used car area to see if there was something I stopped by to have some work done on my current car and while I was waiting I decided to look around the used car area to see if there was something I liked. I mentioned to one of the salesmen that I was wondering if John Wollny still worked there and he said yes and in fact he was there now. John came out to see me while I was looking through the cars and we talked a little about my last purchase and then started talking about my desire to trade up to a newer car. As it happened a 2016 Enclave had just came in and he asked if I would like to see it. One thing led to another and I ended up buying the newer car. Just like the first time, John was very friendly, informative and unfortunately quite convincing. I just picked up my car today and I couldn't be more happy with the car or the service that was afforded me by the entire Bocker group. I am very happy that I stopped by Bocker on that particular day. Thanks to everyone involved with my purchase. More
Good fast services. Oil change , no appointment necessary. Good fast service, fair price. Friendly courteous staff , everyone speaks to you. Clean, comfortable waiting Oil change , no appointment necessary. Good fast service, fair price. Friendly courteous staff , everyone speaks to you. Clean, comfortable waiting area, with fresh hot coffee. More
Comment Desired work was done on a timely basis. I don't know what else to say. I only had the car in for an oil change. Desired work was done on a timely basis. I don't know what else to say. I only had the car in for an oil change. More
Great service The people were very nice, the facility was very clean. They took their time but not too much time. I was unable to get my tires rotated, but I did ni The people were very nice, the facility was very clean. They took their time but not too much time. I was unable to get my tires rotated, but I did nit make an appointment. They did ask tho. More
Perfect ....everything done timely, reasonably priced, quality work, friendly knowledgeable staff. Kept informed. Great place to wait. Everyone looking out fo ....everything done timely, reasonably priced, quality work, friendly knowledgeable staff. Kept informed. Great place to wait. Everyone looking out for your comfort. Recommend to everyone. More
work done on front wheel hub friendly, work done in timely manned. always get service each employee knows what needs to be done and does work carefully and cleanlly.Would recomm friendly, work done in timely manned. always get service each employee knows what needs to be done and does work carefully and cleanlly.Would recommend to other people More
Engine replacemkent I needed an engine and they replaced it. April was so helpful and kept on letting me know what was going on. Keep up the good work! I needed an engine and they replaced it. April was so helpful and kept on letting me know what was going on. Keep up the good work! More
Professional, polite, and fast service...5 stars! Another great experience at the Bocker group...what can I say, each and every time they do an excellent job and on time everytime...Thanks Bocker for Another great experience at the Bocker group...what can I say, each and every time they do an excellent job and on time everytime...Thanks Bocker for being a full service dealership one can enjoy in northern Illinois. More