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Bocker Auto Group - Service Center

Freeport, IL

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117 Reviews

117 Reviews of Bocker Auto Group - Service Center

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October 08, 2018

Great service Service was fast and thorough really like the attention to detail of the little things that make the service so great. Like all the fluids and filters More

by ejderby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Bocker Auto Group responded

We appreciate your input. Glad to hear that you are pleased with the service we offer here at Bocker Chevrolet Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! -Bocker Chevrolet Buick GMC Team

October 02, 2018

Oil change - great job The friendly folks at the Bocker oil change center do a great job! Efficient, friendly, and at a price that is hard to beat. I always have performed More

by creckinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

Bocker Auto Group responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. -Bocker Chevrolet Buick GMC Team

September 29, 2018

Power steering recall I brought in my GMC for a power steering recall. I also have a bad rattle in my dash board that I talked to Brad about. He checked it out and said the More

by ehsjr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dean Obert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

Bocker Auto Group responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. -Bocker Chevrolet Buick GMC Team

September 28, 2018

Service They seem to know what they are doing as they fix my problem, someone ready to give me a ride to another destination and always bring my car right to More

by auntjane62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

Bocker Auto Group responded

Jane, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. -Bocker Chevrolet Buick GMC Team

September 24, 2018

satissfaction i bought my chevy malibu from Bockers i have always been very satisfied with the work that has been done pm ,u car and the pwople that helped me More

by mimirn81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wollny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

Bocker Auto Group responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. -Bocker Chevrolet Buick GMC Team

September 24, 2018

Good Service Always good service and a very professional staff at Bocker Auto Group. When I moved to FREEPORT six years ago I became a customer at Bocker’s I’ve ne More

by kathyh4141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wollny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Meinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guys in the quick lube are super.
Oct 04, 2018 -

Bocker Auto Group responded

Thank you for the positive review, Kathy and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. -Bocker Chevrolet Buick GMC Team

September 21, 2018

Excellent Service Center I took my car into Bocker Service Center to get look at and fixed. They were very easy to get my car scheduled. Service Center crew was really nice an More

by hammiljordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 04, 2018 -

Bocker Auto Group responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. -Bocker Chevrolet Buick GMC Team

August 31, 2018

repaint vehicle hood The paint on the hood when vehicle was bought was not right. It was repainted. I need to take the vehicle back in 90 days to be checked More

by ljohnson1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Meinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Bocker Auto Group responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle and we look forward to seeing you again in a few months to make sure all is well! Thank you again, -Bocker Chevrolet Buick GMC Team

August 27, 2018

Bocker was able to put in a new battery, change the oil. I had a dead battery and called AAA to provide a jump. I immediately called Bocker when my SUV was running. Remind you, I didn't have an appointment More

by ginnymeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2018 -

Bocker Auto Group responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Bocker Chevrolet Buick GMC Team

August 20, 2018

Awesome, as usual. Greeted nicely upon arrival, service is good and efficient, guys are just nice and personable. And I appreciate that! Makes feel like somebody actuall More

by kdehaven72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure exactly.
Aug 30, 2018 -

Bocker Auto Group responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Bocker Chevrolet Buick GMC Team

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