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153 Reviews of Bocker Auto Group - Service Center
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February 16, 2019
Vehicle fixed in great time. I had to have my car fixed short notice. Bocker was in constant contact with me and I had my fixed in a short time. Everyone at Bocker is always frien I had to have my car fixed short notice. Bocker was in constant contact with me and I had my fixed in a short time. Everyone at Bocker is always friendly and helpful More
by daisy948799
Verified Customer
February 13, 2019
Fast, friendly service I came in for an oil change on a very busy Saturday. Rich greeted my wife and I with a smile, advised his best estimate of a timeframe, and we were pl I came in for an oil change on a very busy Saturday. Rich greeted my wife and I with a smile, advised his best estimate of a timeframe, and we were pleasantly surprised that he had us out much quicker than expected. More
by tcurran2
Employees Worked With
Rich Wallace
February 11, 2019
Wheel Bearing I heard a grinding noise so I needed to have the problem addressed. Got an appointment in a day and a half. They did all points check & found my batt I heard a grinding noise so I needed to have the problem addressed. Got an appointment in a day and a half. They did all points check & found my battery was ending its life. With the brutal weather lately, it's nice to know these guys do over & above. More
by rodnan
Employees Worked With
February 04, 2019
car wouldnt start in extreme cold. Wayne arranged for car to be towed. He called me every step of the process. My car got a new battery. I always have positive experiences at Boc Wayne arranged for car to be towed. He called me every step of the process. My car got a new battery. I always have positive experiences at Bocker. More
by ruths8
Employees Worked With
January 31, 2019
Excellent Professionalism & Integrity! With my car was sitting in my garage with a battery issue at 4:15 am, I wasn't sure how I was going to get it to the sho Professionalism & Integrity! With my car was sitting in my garage with a battery issue at 4:15 am, I wasn't sure how I was going to get it to the shop. I called around 8 am and Brad took the call. At 8:30 am, Wayne rang my door bell with a portable hand held battery charger. I was so surprised and started laughing. (I was expecting a phone call) It made my day!!! Now that is SERVICE! More
by gjrandecker53
Employees Worked With
January 28, 2019
Integrity is everything! My number 1 issue with any car dealer is lack of communication but that was not the case with Bocker! April from their service department did a well a My number 1 issue with any car dealer is lack of communication but that was not the case with Bocker! April from their service department did a well above average job at communicating with me as to what was diagnosed, when the parts were available, and how soon they would have the work done - then they actually had it done before their promise. This was rare for me - I historically avoid dealers because they're difficult to deal with but after my experience with Bocker, they will get every bit of my business!! I should also note that there was an issue with my first repair - it broke down on me the day after I picked it up. But when I contacted Bocker, they had a tow truck sent out right away and they got my truck in the same day to repair it. Then they owned up to it being an issue they should have seen the first time and took care of it at no charge. Integrity means everything and they proved to me that they have it! More
by Keithavm
Employees Worked With
January 25, 2019
Very personable I am still having an issue with my cruise control but will contact them again to try snd get it fixed again. This has been happening since I got the c I am still having an issue with my cruise control but will contact them again to try snd get it fixed again. This has been happening since I got the car More
by limbtruck
Employees Worked With
January 25, 2019
Too Slow The service is done well and the people are all very pleasant. But an oil/lube and tire rotation always takes 90 minutes. This latest visit I threw in The service is done well and the people are all very pleasant. But an oil/lube and tire rotation always takes 90 minutes. This latest visit I threw in new wiper blades...90 minutes. It's obvious to me that there's a problem but you must not agree so I would expect theses services to continue to take around 90 minutes...too long for me. More
by brigolf
Employees Worked With
January 24, 2019
Oil Change Bockers has a nice waiting area to relax in while getting an oil change, including coffee. It was somewhat busy so I waited an hour, very good otherw Bockers has a nice waiting area to relax in while getting an oil change, including coffee. It was somewhat busy so I waited an hour, very good otherwise. I will be back. More
by JWILLIAMS5801
Employees Worked With
January 21, 2019
Personalized, and friendly It was well done. I had to have a recall party replaced. I wish they could have done it closer to where I live but the service was great nonetheless It was well done. I had to have a recall party replaced. I wish they could have done it closer to where I live but the service was great nonetheless More
by bardella9612
Employees Worked With
Caitlyn Flanagan
