Bocker Auto Group - Service Center

Bocker's did a great job on my scheduled appt. Had me in and out in no time at all. Friendly folks. Thank you Had me in and out in no time at all. Friendly folks. Thank you More

Everything went great they did a great job. i have always had good luck with them. i have always had good luck with them. More

I had my car detailed inside, And they did a wonderful job. It looks like brand new. job. It looks like brand new. More

Body Shop did an excellent job and timely. Very accommodating to make this a successful repair. Nice job! Very accommodating to make this a successful repair. Nice job! More

Service department is TERRIBLE‼️. Went in for a blown tire - was sent from GM roadside which had us towed there. Service department was very rude and told us if we don’t have your ti Went in for a blown tire - was sent from GM roadside which had us towed there. Service department was very rude and told us if we don’t have your tire size you will have to have it towed somewhere else. Very poor customer service. Never once offered to even try to locate a tire for us! More

5/15/21 wasn't happy after getting a oil change, cashier asking for pin number so he could put it in. Without any regards to who was standing bye. asking for pin number so he could put it in. Without any regards to who was standing bye. More

Avoid This Dealership...total rip off. Took my Jeep in to have alternator replaced. Somehow a hole was punched in my radiator and was welded shut. Two days later, while sitting at McDonalds Took my Jeep in to have alternator replaced. Somehow a hole was punched in my radiator and was welded shut. Two days later, while sitting at McDonalds in Rockford, the sloppy weld melted, radiator overheated and engine and radiator had to be replaced. $2,800.00 and Bocker denies doing it and refuses to take any responsibility even though they had just replaced the alternator two days earlier More

Paid cash for a vehicle and in shop twice in a month My son paid cash for a vehicle. Bought to make room and have a reliable safe vehicle for his coming baby. Within 12-hours of buying the car the chec My son paid cash for a vehicle. Bought to make room and have a reliable safe vehicle for his coming baby. Within 12-hours of buying the car the check engine light came on. Had the vehicle looked at and there was over $600 repairs that HAD to be done. Becker said they would take care of it. They only bandaid the problems. Less than a month later he is having the same issue, took it to another repair shop and all issues are still the same. Shop supervisor was rude to my daughter in law. Won't return and dont recomend any body else either. More