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Bocker Auto Group - Service Center

Freeport, IL

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117 Reviews

117 Reviews of Bocker Auto Group - Service Center

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December 19, 2018

Bocker Service Department Gets The Job Done! It was time to have the oil changed even tho I could have gone further but the tires needed rotated and I wanted the all point check up done. Lube Cen More

by henson4insurance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2018

Best car group on my list and should be yours too Best service ever. These guys are top notch when it comes to service and dealings with buying vehicles. I have always been treated the best and handle More

by jeff_a_true
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2018

Oil change time By far one of the best places in town to get an oil change staff extremely friendly and they treat your car as if it was your own More

by gofish63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2018

Service department Came in for an oil change and the service department got me in and out quickly. Was very pleased with the service that I received. More

by pratt46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2018

Great guest services People have a tendency to avoid dealerships because the cost is usually a little high than other small shops and quick lubes. The phrase " you get wh More

by Bbulldawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Bocker Auto Group responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best regards, -Bocker Chevrolet Buick GMC Team

December 13, 2018

This time was a quick service. Just needed the oil changed. Used the Quick lube service. It was just that quick and friendly service. The waiting area was great, though the time wa More

by BobP.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2018 -

Bocker Auto Group responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving quick and friendly customer service and a comfortable place for all our guests during their visit at our dealership. Best regards, -Bocker Chevrolet Buick GMC Team

December 11, 2018

Excellence in Service!!!!! My experience with Brandon Busker and the way he takes care of us and our Buick Enclave is the best!!!! We are impressed with the quality and servi More

by dschmid1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Bocker Auto Group responded

We're excited to hear that Brandon took care of you and that everything went very smoothly. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new Buick Enclave for a long time to come. It was truly a pleasure working with you. Best regards, -Bocker Chevrolet Buick GMC Team

December 08, 2018

Oil change I need a oil change took them 30 minutes they were very friendly too. And I got there 30 minutes before closing and they didn't mind at all🙂 More

by rogerswartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2018 -

Bocker Auto Group responded

Thank you for this glowing review of our service center. We know how valuable your time is and we aim to provide fast, friendly, and efficient service to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best regards, -Bocker Chevrolet Buick GMC Team

December 07, 2018

They are super! As always the guys in the service area were great! Plus they get the work done in a timely manner. Wouldn’t go any where else More

by wemotko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 09, 2018 -

Bocker Auto Group responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best regards, -Bocker Chevrolet Buick GMC Team

December 07, 2018

Repair headlight Headlight replaced and works excellent. I was told that it is difficult to replace on own. The actual service was 30 to 60 minutes. Cost was expens More

by timbarrette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2018 -

Bocker Auto Group responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Bocker Chevrolet Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, -Bocker Chevrolet Buick GMC Team