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Bocker Auto Group - Service Center

Freeport, IL

4.8
157 Reviews
Call Service Center (815) 656-4138

157 Reviews of Bocker Auto Group - Service Center

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March 27, 2025

My oil change was completed in a very timely manner. The service lady talked very fast and had to listen very closely to understand. More

by HEMMERSBACHFARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Mar 27, 2025 -

Bocker Auto Group responded

Thank you for your feedback! We’re glad to hear that your oil change was completed promptly at Bocker Chevrolet GMC. We appreciate your comments about our service; we will work on ensuring our communication is clear and easy to follow. If you have any further concerns, please feel free to reach out to us. We look forward to seeing you again! Sincerely, The Bocker Chevrolet GMC Team

March 26, 2025

Great service & they provided detailed explanation of the repairs. I appreciated the shuttle service provided More

by deboer935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you received great service and appreciated the detailed explanations of your repairs, as well as the shuttle service provided. We strive to ensure our customers at Bocker Chevrolet GMC have the best experience possible. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

March 23, 2025

Got me in 5 minutes early. Very good at explaining everything. Very fast service. I will return More

by bobwaggoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Bocker Auto Group responded

Thank you for your wonderful feedback! We're thrilled to hear that you received fast service and felt well-informed during your visit to Bocker Chevrolet GMC. We look forward to welcoming you back next time! Sincerely, The Bocker Chevrolet GMC Team

March 21, 2025

The staff was very friendly and knowledgeable. They got my truck in and out very fast. More

by wagens93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We’re thrilled to hear that you found our staff at Bocker Chevrolet GMC to be friendly and knowledgeable, and that your truck service was quick and efficient. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

March 18, 2025

The Bocker staff has always been very pleasant and easy to work with. They are very knowledgeable. I am a loyal customer and friend. The detail dept. is excellent More

by justramp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We truly appreciate your loyalty and are glad to hear you have had a positive experience with our knowledgeable staff at Bocker Chevrolet GMC. We're proud of our detail department and will be sure to share your feedback with the team. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

March 15, 2025

I’ve always had good experiences with Bocker service. They replaced the windshield within 2 business days of when I purchased my “new” preowned car, and they even detailed it at the same time since I too More

by lwag2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service at Bocker Chevrolet GMC. It's fantastic that we could replace the windshield quickly and detail your preowned car for you. We appreciate your support and look forward to seeing you again for your future needs! Sincerely, The Bocker Chevrolet GMC Team

March 12, 2025

The employees at Bocker have always been very professional, yet warm and welcoming. It's a comfortable and trustworthy atmosphere. More

by DEBBIWHITES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2025 -

Bocker Auto Group responded

Thank you for your kind words, Debbi! We're thrilled to hear that you found our team at Bocker Chevrolet GMC to be professional and welcoming. Creating a comfortable and trustworthy atmosphere for our customers is our top priority. We appreciate your feedback and look forward to serving you again! Sincerely, The Bocker Chevrolet GMC Team

March 06, 2025

Wonderful staff and very helpful. They explained all service work to be done very well. I will go back again next time I need service. More

by JWILLIAMS5801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you found our staff at Bocker Chevrolet GMC helpful and that they clearly explained the service work. We truly appreciate your feedback and look forward to seeing you again for your next service visit! Sincerely, The Bocker Chevrolet GMC Team

March 03, 2025

Very professional and hard working. I’m very happy that I chose Bocker for my cars over the years More

by tchur2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Bocker Auto Group responded

Thank you for your wonderful feedback! We're thrilled to hear that you've had such positive experiences with Bocker Chevrolet GMC over the years. Our team works hard to provide the best service, and your satisfaction means a lot to us. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

February 26, 2025

On time and as promised. Heather (service representative) is attentive and friendly. Everyone at the service center seems to be concerned with your experience, More

by tj.palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Bocker Auto Group responded

Thank you for your kind words, TJ! We're thrilled to hear that your service experience at Bocker Chevrolet GMC met your expectations and that Heather provided attentive and friendly support. Our team genuinely cares about our customers, and it's great to see that reflected in your visit. We look forward to welcoming you back next time! Sincerely, The Bocker Chevrolet GMC Team

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