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Bocker Auto Group - Service Center

Freeport, IL

4.7
148 Reviews
Call Service Center (815) 656-4138
Today: 7:00 AM - 5:00 PM Open Now
View All Hours

148 Reviews of Bocker Auto Group - Service Center

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February 26, 2025

On time and as promised. Heather (service representative) is attentive and friendly. Everyone at the service center seems to be concerned with your experience, More

by tj.palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Bocker Auto Group responded

Thank you for your kind words, TJ! We're thrilled to hear that your service experience at Bocker Chevrolet GMC met your expectations and that Heather provided attentive and friendly support. Our team genuinely cares about our customers, and it's great to see that reflected in your visit. We look forward to welcoming you back next time! Sincerely, The Bocker Chevrolet GMC Team

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February 25, 2025

Brad was great! Went in for an oil change and tire rotation. When it was completed I asked Brad about a feature on my new car I didn’t know what it was for. He went More

by DDBOOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Bocker Auto Group responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Brad during your oil change and tire rotation at Bocker Chevrolet GMC. It's fantastic that he took the time to explain the feature on your new car to you. We appreciate you sharing your experience and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

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February 16, 2025

Always gets me in for service in a timely manner and are always up front and honest of what it takes and cost to fix and maintain my vehicles! They are all great to work with. More

by bigdaddy7678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2025 -

Bocker Auto Group responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the timely service and honesty from our team at Bocker Chevrolet GMC. It's always our goal to ensure a great experience for our customers, and we're glad to hear you feel that way. We look forward to seeing you again for your next service! Sincerely, The Bocker Chevrolet GMC Team

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February 16, 2025

Gretchen CROSS and her team had me fixed up within a few hours of an issue. And I appreciate it always great service. More

by lrhughes42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that Gretchen and our team were able to assist you promptly and provide great service. At Bocker Chevrolet GMC, we strive to ensure our customers have a positive experience every time. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

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February 15, 2025

Very good service and always friendly! Clean and neat work area and waiting area!! Great coffee!! More

by RANDYK1119
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review, Randy! We at Bocker Chevrolet GMC are thrilled to hear that you enjoyed our service and found our work area and waiting area clean and welcoming. It's great to know you appreciated the coffee as well! We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

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February 13, 2025

Always fast friendly service. Courtesy car dropped me off and picked me up from a medical appointment while my truck was being serviced..!!! More

by gtremble6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gretchen Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Bocker Auto Group responded

Thank you for your fantastic review! We’re thrilled to hear that you experienced fast and friendly service at Bocker Chevrolet GMC. It’s great to know our courtesy car made your visit even more convenient while your truck was being serviced. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

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February 12, 2025

Listened well and answered all questions! Very pleasant folks and good coffee! Recommend to others More

by lash77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Bocker Chevrolet GMC. Our team strives to ensure that all your questions are answered and that you feel welcome. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

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February 08, 2025

BOCKER has always been a great dealership friendly people in good service. Easy to get an appointment for service and quality work is always done. More

by lrhughes42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We truly appreciate your kind words about Bocker Chevrolet GMC and our team's friendly service. It's great to hear that you find it easy to schedule appointments and that you're consistently satisfied with the quality of our work. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

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February 07, 2025

Every time I’ve dealt with these guys, they’ve always been very helpful and professional More

by slsturt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you've consistently had positive experiences with Bocker Chevrolet GMC. Our team strives to provide helpful and professional service, and your feedback means a lot to us. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

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February 05, 2025

Gave propt service adhering to schedule time. Kept me informed of everything being performed on behicle. Provided a warm, friendly atmosphere with clean waiting area. More

by kerin-gv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you received prompt service and felt informed throughout your visit at Bocker Chevrolet GMC. Creating a warm and friendly atmosphere is a priority for us, and we're glad you enjoyed the clean waiting area. We look forward to welcoming you back in the future! Sincerely, The Bocker Chevrolet GMC Team

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