151 Reviews of Bocker Auto Group - Service Center
Oil Change I always go there for my oil changes because I trust them. The staff there is great and very accommodating, and I was in and out in a timely matter to I always go there for my oil changes because I trust them. The staff there is great and very accommodating, and I was in and out in a timely matter to get on with the rest of my Saturday. More
Cool Air is now flowing I took my 2016 Acadia in to Bocker because the air conditioner was not putting out cold air. They needed to order a part and kept the car overnight w I took my 2016 Acadia in to Bocker because the air conditioner was not putting out cold air. They needed to order a part and kept the car overnight which was just fine. In the morning when the part came in they called me and asked for the locking lug nut tool that would allow them to remove one of the front tires so they could change the part. They couldn't find it in the car where it was supposed to be so I called the dealer where I bought the car and asked them if they had it because I had just recently purchased the car. No such luck. I told Wayne to remove the wheel any way they could and was told that the removal would not be warranted which I kind of knew. About 2 hours later I did fine the tool in my garage, called Wayne but I was too late, the locking lug nuts were all off. Wayne was great to work with and knew my pain. Picked up the car later on and now have very cold air so I'm a happy camper. Sorry to Wayne and Bocker for my screw up but it is what it is. I would highly recommend Bocker, Wayne, and the service center to any and all friends and will surely come back should the need arise. More
Oil change at Bockers fast courteous Fast courteous service. Always in good hands at Bockers!! No matter what the problem is with your vehicle,you can be sure it will be fixed right. Fast courteous service. Always in good hands at Bockers!! No matter what the problem is with your vehicle,you can be sure it will be fixed right. More
I can see the light! The team ordered and installed my new passenger side rear break light. When I dropped off my car, I needed a ride back to work and no one was availa The team ordered and installed my new passenger side rear break light. When I dropped off my car, I needed a ride back to work and no one was available so Wayne jumped in the car and brought me back. Service above and beyond all the way around! Thank you Wayne and the service team! More
Fast and efficient When my car needed servicing, they were able to provide me with a loaner. They got the job done within a few hours. Very friendly! When my car needed servicing, they were able to provide me with a loaner. They got the job done within a few hours. Very friendly! More
No need to compare I have had to use them twice and would use them again. Repairs done right the first time and no hassles with insurance claims. Very friendly staff. I have had to use them twice and would use them again. Repairs done right the first time and no hassles with insurance claims. Very friendly staff. More
Excellent Service Went in for a Oil Change. Got in and got out quickly. They did an evaluation of the car with no recommendations. Friendly and though Service Manage Went in for a Oil Change. Got in and got out quickly. They did an evaluation of the car with no recommendations. Friendly and though Service Manager. More
Bocker team takes good care of you Wayne and everyone in the service desk makes sure they understand your problem and explain solutions clearly. They would never push a service fix unle Wayne and everyone in the service desk makes sure they understand your problem and explain solutions clearly. They would never push a service fix unless it is needed. More
Fast and easy oil change I had my car serviced early in the morning and it was convenient and thorough. It was a nice way to start my day, smiling faces....I had an oil change I had my car serviced early in the morning and it was convenient and thorough. It was a nice way to start my day, smiling faces....I had an oil change but do not know the names of the men who waited on me but they were awesome. I know Wayne and Gary from other visits and they always are very welcoming. More
Recall and Problem with door lock Recall was done and door lock fixed on drivers side, service department was great and having a van taking me home and bringing me back to the dealers Recall was done and door lock fixed on drivers side, service department was great and having a van taking me home and bringing me back to the dealership is wonderful Thank you More