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Bocker Auto Group - Service Center

Freeport, IL

4.8
151 Reviews

151 Reviews of Bocker Auto Group - Service Center

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May 22, 2018

Oil Change I always go there for my oil changes because I trust them. The staff there is great and very accommodating, and I was in and out in a timely matter to More

by nmolson308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wallace, Kyle Sieffert
May 19, 2018

Cool Air is now flowing I took my 2016 Acadia in to Bocker because the air conditioner was not putting out cold air. They needed to order a part and kept the car overnight w More

by Harleyd61032
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018

Oil change at Bockers fast courteous Fast courteous service. Always in good hands at Bockers!! No matter what the problem is with your vehicle,you can be sure it will be fixed right. More

by john.stovall47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oil change employees.
May 17, 2018

I can see the light! The team ordered and installed my new passenger side rear break light. When I dropped off my car, I needed a ride back to work and no one was availa More

by kim.ruthe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2018

Fast and efficient When my car needed servicing, they were able to provide me with a loaner. They got the job done within a few hours. Very friendly! More

by ekraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018

No need to compare I have had to use them twice and would use them again. Repairs done right the first time and no hassles with insurance claims. Very friendly staff. More

by wesurfff2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Meinders
May 14, 2018

Excellent Service Went in for a Oil Change. Got in and got out quickly. They did an evaluation of the car with no recommendations. Friendly and though Service Manage More

by JIM.DICKSON44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oil Change Service Manager.
May 14, 2018 -

Bocker Auto Group responded

It is great to hear everything was done quickly and to your satisfaction!

May 10, 2018

Bocker team takes good care of you Wayne and everyone in the service desk makes sure they understand your problem and explain solutions clearly. They would never push a service fix unle More

by UK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Bocker Auto Group responded

Hi there, we are very happy to have provided you with such a positive experience!

May 08, 2018

Fast and easy oil change I had my car serviced early in the morning and it was convenient and thorough. It was a nice way to start my day, smiling faces....I had an oil change More

by lorakayak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018

Recall and Problem with door lock Recall was done and door lock fixed on drivers side, service department was great and having a van taking me home and bringing me back to the dealers More

by cheerie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Marten