Bocker Auto Group - Service Center

Professional and courteous. Everything was handled very well. The service department was extremely busy that day, so I did have to wait longer than expected. The service depart Everything was handled very well. The service department was extremely busy that day, so I did have to wait longer than expected. The service department did inform me that there would be a wait. The only service I did not get to avail myself of was the free car wash promotion that was offered. The service department stated that they were too busy that day to accommodate me with the free car wash. More

Great customer Service Bockers is always wonderful. Service is great, they stand behind what they sell! I cannot say enough. Wonderful salesman (Ben Marten)! After my la Bockers is always wonderful. Service is great, they stand behind what they sell! I cannot say enough. Wonderful salesman (Ben Marten)! After my last oil change I had an oil leak they got me right in on a Saturday. Was a defective oil filter! Fixed it and had me on my way in record time. More

Excellent Gary is one of the nicest friendless professional guys. 1st time having contact with Melissa she was most helpful in getting estimates and getting i Gary is one of the nicest friendless professional guys. 1st time having contact with Melissa she was most helpful in getting estimates and getting it to the right people. Brad and his crew always do a great job in getting me in and out for a fast oil change More

Just checking. I came in with three issues that evidently wasn't bad enough to do anything with just yet. He explained what the issue could be and suggested I keep a I came in with three issues that evidently wasn't bad enough to do anything with just yet. He explained what the issue could be and suggested I keep an eye on them until they did need repair. I.m still not happy with the back up camera as it is indicating by the beeping sound that I am close to the object behind when in reality I am still about 4-5 feet away yet.?? The staff is friendly and informative. More

The thing broke, they fixed it. I had a problem with my gear-shift... It woild not recognize that the car was in park and allow me to take my key out... They were able to fix it in l I had a problem with my gear-shift... It woild not recognize that the car was in park and allow me to take my key out... They were able to fix it in less than a say. More

BOCKER AUTO GROUP SERVICE Always quick service from friendly, helpful, and professional people. Always feel that whatever work is done, it was done only if necessary & work c Always quick service from friendly, helpful, and professional people. Always feel that whatever work is done, it was done only if necessary & work completed properly. More

Great service. Knowledgeable courteous professional staff!!b See above. Very responsive to my requests. Very professional and helpful in providing recommendations in service requiredand needed. Scheduling appoin See above. Very responsive to my requests. Very professional and helpful in providing recommendations in service requiredand needed. Scheduling appointment on the Internet was user friendly and convenient! More

Trade In Experience Stopped in Bockers Service department to have my Traverse worked on and while waiting I perused some of the used Pickup trucks on the lot. Seeing a c Stopped in Bockers Service department to have my Traverse worked on and while waiting I perused some of the used Pickup trucks on the lot. Seeing a couple I could be interested in I met with a sales rep to begin talking. Ended up coming back a couple days later and made a deal. Everything went very smooth, no pressure, and I'm looking forward to a great pickup. More

Check engine light Had to make extra trips to town to leave vehicle and pick up said vehicle. They claim they fixed it and it was returned with check engine still on. Ha Had to make extra trips to town to leave vehicle and pick up said vehicle. They claim they fixed it and it was returned with check engine still on. Had to bring back on a Monday so they could fix the same problem. Super inconvenient and wasted time. More

Service repair Very kind and respectful. GREAT customer service! Offered to take me home while my vehicle was being serviced. Awesome experience! Reasonable time fra Very kind and respectful. GREAT customer service! Offered to take me home while my vehicle was being serviced. Awesome experience! Reasonable time frame for service needed. More