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136 Reviews of Bocker Auto Group - Service Center
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June 22, 2018
Check engine light Had to make extra trips to town to leave vehicle and pick up said vehicle. They claim they fixed it and it was returned with check engine still on. Ha Had to make extra trips to town to leave vehicle and pick up said vehicle. They claim they fixed it and it was returned with check engine still on. Had to bring back on a Monday so they could fix the same problem. Super inconvenient and wasted time. More
by SMECHLING
Verified CustomerEmployees Worked With
June 21, 2018
Service repair Very kind and respectful. GREAT customer service! Offered to take me home while my vehicle was being serviced. Awesome experience! Reasonable time fra Very kind and respectful. GREAT customer service! Offered to take me home while my vehicle was being serviced. Awesome experience! Reasonable time frame for service needed. More
by Rachel Stewart satisfied customer!
Employees Worked With
June 19, 2018
Job well done! My wife took the car to Quick Lube for an oil change and they realized that the car was due for a tire rotation as well. Not able to wait that long, My wife took the car to Quick Lube for an oil change and they realized that the car was due for a tire rotation as well. Not able to wait that long, they quickly arranged for a loaner. She was able to grab lunch and return to work on time. Great reaction time! More
by Rick
Employees Worked With
Other Employees :
Rich Wallace, Kyle Sieffert
June 15, 2018
Oil change and more The service was reasonably quick as there were two people ahead of me. The review of other areas indicated some other items needed attention as well. The service was reasonably quick as there were two people ahead of me. The review of other areas indicated some other items needed attention as well. I guess when I (and others) get into the vehicle we seldom notice the subtle degradation of things like wiper blades or cabin air filters. I'm glad to get them replaced before they become problematic. More
by dave.bark76
Employees Worked With
Rich Wallace, Kyle Sieffert
June 11, 2018
Great experience! Couldn’t have been more pleased with my first service done at Bocker Auto Group since purchasing my car last December. It was easy to schedule appt o Couldn’t have been more pleased with my first service done at Bocker Auto Group since purchasing my car last December. It was easy to schedule appt on line with many days/times to choose from. Customer service was great. Would highly recommend. More
by J Hoover
June 11, 2018
Clean & fast service Love it that no appointment is needed for oil changes! Friendly service techs and great clean waiting area with tv, newspapers, and magazines. Thank y Love it that no appointment is needed for oil changes! Friendly service techs and great clean waiting area with tv, newspapers, and magazines. Thank you. More
by rodnan
June 07, 2018
service/sales Everyone involved at the Bocker Group was friendly and really cared about the service, and the delivery of our new vehicle. Would purchase again!!, an Everyone involved at the Bocker Group was friendly and really cared about the service, and the delivery of our new vehicle. Would purchase again!!, and highly recommend this dealership. More
by klemm4
Employees Worked With
Other Employees :
Colman Metz, Chuck Hays, Mike Haffele
June 05, 2018
oil change The service was fast and friendly. I enjoyed very good cookie while I was waiting. They replaced an air filter for me also.Thank you for your great se The service was fast and friendly. I enjoyed very good cookie while I was waiting. They replaced an air filter for me also.Thank you for your great service! More
by ehsjr
June 05, 2018
Great service department team! The Service Department Team at Bocker Auto Group is always professional, friendly and ready to take care of our vehicle's service needs. Thanks to Way The Service Department Team at Bocker Auto Group is always professional, friendly and ready to take care of our vehicle's service needs. Thanks to Wayne and the rest of the Service Department we'll definately be back! More
by 5wolfes
Employees Worked With
June 05, 2018
Professional, Knowledgeable I was impressed at how well the PDR process they used on my extensive hail damage worked. I would definitely return to their collision center for othe I was impressed at how well the PDR process they used on my extensive hail damage worked. I would definitely return to their collision center for other repairs. More
by renajo1
Employees Worked With
Unknown
