117 Reviews of Bocker Auto Group - Service Center
Professional, Knowledgeable I was impressed at how well the PDR process they used on my extensive hail damage worked. I would definitely return to their collision center for othe I was impressed at how well the PDR process they used on my extensive hail damage worked. I would definitely return to their collision center for other repairs. More
Convenient and fast With my work schedule it’s very hard for me to get my truck in for quick maintenance appointments. They came and picked my truck up at my workplace a With my work schedule it’s very hard for me to get my truck in for quick maintenance appointments. They came and picked my truck up at my workplace and had it back in no time. This is my first purchase with Bocker but definitely won’t be my last. They have been wonderful to work with from the start More
Great service The guys in the Lube Dept are the best. Very friendly and professional. They are efficient and waiting time is usually very short. I have purchased tw The guys in the Lube Dept are the best. Very friendly and professional. They are efficient and waiting time is usually very short. I have purchased two vehicles from Bocker and have been very satisfied with the sales dept and the service they provided. More
Unsure about wait time Service and staff was great. We had called the week prior to schedule an appt for a simple tire rotation. Checked in 8 minutes prior to our scheduled Service and staff was great. We had called the week prior to schedule an appt for a simple tire rotation. Checked in 8 minutes prior to our scheduled appt time. Than waited an additional 45 minutes after our appointment time for our vehicle to be done. Meanwhile it appeared to a few 'drive in vehicles' that were taken back prior to our vehicle. We will return, but this is a frustrating factor. More
You can trust Bocker! I purchased a 2500HD Silverado Duramax several months ago and returned to Bocker for routine service last week. This was my first experience with Bock I purchased a 2500HD Silverado Duramax several months ago and returned to Bocker for routine service last week. This was my first experience with Bocker's Service Center so I was a little unsure what to expect. My questions were all answered during the check in process and the work was professionally completed in a very reasonable time-frame. Very pleased and will trust Bocker for all my service needs. More
Met all my expectations It was easy to set the appointment the day before. I arrived 15 minutes early and they took the truck right away .. Notified me in a timely manner a It was easy to set the appointment the day before. I arrived 15 minutes early and they took the truck right away .. Notified me in a timely manner and I was on my way in no time. Good coffee and a comfortable waiting area. Very pleasant experience. More
Oil Change I always go there for my oil changes because I trust them. The staff there is great and very accommodating, and I was in and out in a timely matter to I always go there for my oil changes because I trust them. The staff there is great and very accommodating, and I was in and out in a timely matter to get on with the rest of my Saturday. More
Cool Air is now flowing I took my 2016 Acadia in to Bocker because the air conditioner was not putting out cold air. They needed to order a part and kept the car overnight w I took my 2016 Acadia in to Bocker because the air conditioner was not putting out cold air. They needed to order a part and kept the car overnight which was just fine. In the morning when the part came in they called me and asked for the locking lug nut tool that would allow them to remove one of the front tires so they could change the part. They couldn't find it in the car where it was supposed to be so I called the dealer where I bought the car and asked them if they had it because I had just recently purchased the car. No such luck. I told Wayne to remove the wheel any way they could and was told that the removal would not be warranted which I kind of knew. About 2 hours later I did fine the tool in my garage, called Wayne but I was too late, the locking lug nuts were all off. Wayne was great to work with and knew my pain. Picked up the car later on and now have very cold air so I'm a happy camper. Sorry to Wayne and Bocker for my screw up but it is what it is. I would highly recommend Bocker, Wayne, and the service center to any and all friends and will surely come back should the need arise. More
Oil change at Bockers fast courteous Fast courteous service. Always in good hands at Bockers!! No matter what the problem is with your vehicle,you can be sure it will be fixed right. Fast courteous service. Always in good hands at Bockers!! No matter what the problem is with your vehicle,you can be sure it will be fixed right. More
I can see the light! The team ordered and installed my new passenger side rear break light. When I dropped off my car, I needed a ride back to work and no one was availa The team ordered and installed my new passenger side rear break light. When I dropped off my car, I needed a ride back to work and no one was available so Wayne jumped in the car and brought me back. Service above and beyond all the way around! Thank you Wayne and the service team! More