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Bocker Auto Group - Service Center

Freeport, IL

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117 Reviews

117 Reviews of Bocker Auto Group - Service Center

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June 05, 2018

Professional, Knowledgeable I was impressed at how well the PDR process they used on my extensive hail damage worked. I would definitely return to their collision center for othe More

by renajo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
May 29, 2018

Convenient and fast With my work schedule it’s very hard for me to get my truck in for quick maintenance appointments. They came and picked my truck up at my workplace a More

by terrirunte.fab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Marten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2018

Great service The guys in the Lube Dept are the best. Very friendly and professional. They are efficient and waiting time is usually very short. I have purchased tw More

by kathyh4141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wollny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2018

Unsure about wait time Service and staff was great. We had called the week prior to schedule an appt for a simple tire rotation. Checked in 8 minutes prior to our scheduled More

by Farmma90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2018

You can trust Bocker! I purchased a 2500HD Silverado Duramax several months ago and returned to Bocker for routine service last week. This was my first experience with Bock More

by Mark Heckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Obert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018

Met all my expectations It was easy to set the appointment the day before. I arrived 15 minutes early and they took the truck right away .. Notified me in a timely manner a More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018

Oil Change I always go there for my oil changes because I trust them. The staff there is great and very accommodating, and I was in and out in a timely matter to More

by nmolson308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Sieffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2018

Cool Air is now flowing I took my 2016 Acadia in to Bocker because the air conditioner was not putting out cold air. They needed to order a part and kept the car overnight w More

by Harleyd61032
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018

Oil change at Bockers fast courteous Fast courteous service. Always in good hands at Bockers!! No matter what the problem is with your vehicle,you can be sure it will be fixed right. More

by john.stovall47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oil change employees.
May 17, 2018

I can see the light! The team ordered and installed my new passenger side rear break light. When I dropped off my car, I needed a ride back to work and no one was availa More

by kim.ruthe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.