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Bocker Auto Group - Service Center

Freeport, IL

4.8
157 Reviews
Call Service Center (815) 656-4138

157 Reviews of Bocker Auto Group - Service Center

Sort by
April 29, 2025

Matt Mau is the best! Thank you for helping us with our Yukon warranty and service needs. More

by ALOBDELL7675
Recommend Dealer
Yes
Employees Worked With
Matt Mau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Bocker Auto Group responded

We appreciate your great review! We're so glad Matt could assist with your GMC Yukon warranty and service needs. Thank you so much for your feedback and we look forward to helping you again at Bocker Chevrolet GMC! Sincerely, The Bocker Chevrolet GMC Team

April 25, 2025

Awes Dealership polite and very helpful Very clean and neat service center nice quick lube enter More

by delsal70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We truly appreciate your positive feedback about Bocker Chevrolet GMC and our service center. It’s great to hear that you found our team polite and helpful. We strive to maintain a clean and efficient environment for our customers. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

April 24, 2025

Excellant service. I really appreciated the courtesy ride .Parts were on hand. and work was completed in the amount of time quoted. More

by pmstevepauline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Bocker Auto Group responded

Thank you for your fantastic review! We’re glad to hear that you appreciated the excellent service, courtesy ride, and timely completion of your vehicle’s work at Bocker Chevrolet GMC. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Apr 24, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with Bocker Chevrolet GMC. We appreciate your feedback about our courtesy ride and timely service. It's our goal to keep our customers satisfied, and we look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 24, 2025

Got new tires (Goodyear promotion), mounted, balanced, alignment. Well done and finished early. Thank you! More

by wam1358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Stronczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who works next to Heather Lampros. I don’t recall his name.
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Apr 24, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you had a great experience getting your new Goodyear tires mounted, balanced, and aligned at Bocker Chevrolet GMC. Our team always strives to provide efficient service, and we're glad we finished early for you. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 15, 2025

Brad is always very helpful, polite and understanding with any issues with our vehicles. We always enjoy working with him. More

by ljahZum1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We truly appreciate your feedback about Brad and are thrilled to hear that you enjoy working with him. At Bocker Chevrolet GMC, we strive to provide excellent service, and it's great to know we met that standard. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 15, 2025

Service writer Heather was very professional and easy to work with. The car was done quickly and there was excellent communications More

by PATBORGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Heather at Bocker Chevrolet GMC. It's fantastic to know that the service was timely and communication was excellent. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 08, 2025

The crew did a wonderful job with the task that was being addressed, good service. More

by Mark Bloyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Bocker Auto Group responded

Thank you for your kind words, Mark! We're thrilled to hear that our crew at Bocker Chevrolet GMC provided you with wonderful service. We appreciate your feedback and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

April 04, 2025

Oil Change was fast and efficient. Friendly people who give great service! Would definitely used them again More

by MARKLEI66
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Oil Change
Report | Print
Apr 05, 2025 -

Bocker Auto Group responded

Thank you, Mark, for your wonderful review! We're thrilled to hear that you found your oil change at Bocker Chevrolet GMC to be fast and efficient, and that our team provided friendly service. We appreciate your support and look forward to seeing you again for your next visit! Sincerely, The Bocker Chevrolet GMC Team

April 03, 2025

Very kind and professional. Answered any questions I had and always kept in contact throughout the process. More

by HMARIEHAPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gretchen Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Bocker Auto Group responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Bocker Chevrolet GMC. Our team strives to provide excellent service and clear communication, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

March 28, 2025

They took care of an intermittent problem I had. I'm glad to have that issue resolved. They were very courteous over the whole ordeal. More

by michael-l.campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Bocker Auto Group responded

Thank you, Michael! We’re thrilled to hear that you had a positive experience at Bocker Chevrolet GMC and that we could resolve the intermittent problem you were facing. We strive to provide courteous service, and your feedback means a lot to us. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

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