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Bocker Auto Group - Service Center

Freeport, IL

4.8
153 Reviews
Call Service Center (815) 656-4138

153 Reviews of Bocker Auto Group - Service Center

Sort by
April 15, 2025

Brad is always very helpful, polite and understanding with any issues with our vehicles. We always enjoy working with him. More

by ljahZum1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We truly appreciate your feedback about Brad and are thrilled to hear that you enjoy working with him. At Bocker Chevrolet GMC, we strive to provide excellent service, and it's great to know we met that standard. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 15, 2025

Service writer Heather was very professional and easy to work with. The car was done quickly and there was excellent communications More

by PATBORGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Heather at Bocker Chevrolet GMC. It's fantastic to know that the service was timely and communication was excellent. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 08, 2025

The crew did a wonderful job with the task that was being addressed, good service. More

by Mark Bloyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Bocker Auto Group responded

Thank you for your kind words, Mark! We're thrilled to hear that our crew at Bocker Chevrolet GMC provided you with wonderful service. We appreciate your feedback and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

April 04, 2025

Oil Change was fast and efficient. Friendly people who give great service! Would definitely used them again More

by MARKLEI66
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Oil Change
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Apr 05, 2025 -

Bocker Auto Group responded

Thank you, Mark, for your wonderful review! We're thrilled to hear that you found your oil change at Bocker Chevrolet GMC to be fast and efficient, and that our team provided friendly service. We appreciate your support and look forward to seeing you again for your next visit! Sincerely, The Bocker Chevrolet GMC Team

April 03, 2025

Very kind and professional. Answered any questions I had and always kept in contact throughout the process. More

by HMARIEHAPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gretchen Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Bocker Auto Group responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Bocker Chevrolet GMC. Our team strives to provide excellent service and clear communication, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

March 28, 2025

They took care of an intermittent problem I had. I'm glad to have that issue resolved. They were very courteous over the whole ordeal. More

by michael-l.campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Bocker Auto Group responded

Thank you, Michael! We’re thrilled to hear that you had a positive experience at Bocker Chevrolet GMC and that we could resolve the intermittent problem you were facing. We strive to provide courteous service, and your feedback means a lot to us. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

March 27, 2025

My oil change was completed in a very timely manner. The service lady talked very fast and had to listen very closely to understand. More

by HEMMERSBACHFARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Mar 27, 2025 -

Bocker Auto Group responded

Thank you for your feedback! We’re glad to hear that your oil change was completed promptly at Bocker Chevrolet GMC. We appreciate your comments about our service; we will work on ensuring our communication is clear and easy to follow. If you have any further concerns, please feel free to reach out to us. We look forward to seeing you again! Sincerely, The Bocker Chevrolet GMC Team

March 26, 2025

Great service & they provided detailed explanation of the repairs. I appreciated the shuttle service provided More

by deboer935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you received great service and appreciated the detailed explanations of your repairs, as well as the shuttle service provided. We strive to ensure our customers at Bocker Chevrolet GMC have the best experience possible. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

March 23, 2025

Got me in 5 minutes early. Very good at explaining everything. Very fast service. I will return More

by bobwaggoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Bocker Auto Group responded

Thank you for your wonderful feedback! We're thrilled to hear that you received fast service and felt well-informed during your visit to Bocker Chevrolet GMC. We look forward to welcoming you back next time! Sincerely, The Bocker Chevrolet GMC Team

March 21, 2025

The staff was very friendly and knowledgeable. They got my truck in and out very fast. More

by wagens93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We’re thrilled to hear that you found our staff at Bocker Chevrolet GMC to be friendly and knowledgeable, and that your truck service was quick and efficient. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

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