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Bocker Auto Group
Freeport, IL
494 Reviews
TOP REASONS TO BUY AND SERVICE YOUR VEHICLE WITH THE BOCKER AUTO GROUP
-We hire local employees many that have been with us for over 20 years
-Family owned and operated in Freeport since 1971
-Best FREE Shuttle Service in Freeport and Stephenson Country
-We will pick up and deliver your vehicle upon request
-No pressure, hassle free buying experience from the most friendly & knowledgeable GM Certified Sales Team
-Best in the region 20 years in a row New Car Dealer
-Among the Best in the region Used Car Dealer and Service and Body Shop
-Stephenson County's only GM Certified Dealer
-Stephenson County's largest New Car and Truck dealer
-We sponsor many local event and charities for our local schools and benefits
-Quick Stop Oil Change - Stop in anytime to have your fluids checked, tire pressures adjusted, and oil changed with no appointment
-Comfortable waiting area with free coffee, water and WIFI
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 494 reviews
February 10, 2015
Broken differential in Cadillac CTS-V In July of 2012 I experienced a critical failure in my 2005 Cadillac CTS-V. The differential housing broke in pieces. This resulted in replacing the d In July of 2012 I experienced a critical failure in my 2005 Cadillac CTS-V. The differential housing broke in pieces. This resulted in replacing the differential as well as the drive shaft which was also damaged as a result. The vehicle was barely out of its warranty period. I took the vehicle to Bocker Auto Group to have it repaired. The Service person, Brad Leverton informed GM that he felt the car had been abused. He said that the rear tires were worn more than the front Which meant that I must be "smoking the tires". The difference in the tires was due to a longer than normal rotation. GM then refused to pay for nearly all of the damages. I was astounded that a service manager would either lie or not have enough sense to spot an overdue rotation. Oh, this gets better. Time has now proven that Cadillac Built this high performance vehicle with a rear end that is unable to withstand the horse power produced by the engine. Instead of recalling the 2004-2005 CTS-V's GM and their dealers decided to deny any responsibility for the flaw . It kind of makes them look bad if they admitted they built a high performance vehicle that is unable to stand rapid acceleration. Brad Leverton and GM stuck me with a bill I did not deserve. More
by Stuart
Employees Worked With
Brad Leverton
March 21, 2014
Jim was very friendly and personable. He helped me find the vehicled I was looking for within my price range. He was very willing to help be get the best deal for my money. I will surely do business with the vehicled I was looking for within my price range. He was very willing to help be get the best deal for my money. I will surely do business with him in the future. More
by bradmellem
Employees Worked With
Jim Mullarkey
March 02, 2014
Nice to work with and was vary helpful over the phone and in person in the purchase of our new truck they did all the leg work to close the deal. What a great dealership to go to. Will be back next year to in person in the purchase of our new truck they did all the leg work to close the deal. What a great dealership to go to. Will be back next year to buy a van for the wife. More
by rcawrse
Employees Worked With
Tim Border
March 13, 2013
Keven Fleischer and the sales manager got me the best deal i have ever seen and a car i never thought i could afford and then serviced more parts as the deal than any other easy going laid back no dea deal i have ever seen and a car i never thought i could afford and then serviced more parts as the deal than any other easy going laid back no dealer tricks or pushing for once you choose your terms when and what you want not the other way great prices on cars and service Thanks More
by opp39
Employees Worked With
Keven Fleischer
