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Bocker Auto Group

Freeport, IL

4.9
428 Reviews
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801 E. South Street

Freeport, IL

61032

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Showing 428 reviews

March 01, 2022

Wanted to purchase a vehicle that would take care of several checks on our list. Dean Wright found just what we wanted and with in 2 days we were owners of our vehicle. Bocker group made everything ef More

by tbamyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Busch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Wright
Mar 03, 2022 -

Bocker Auto Group responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Bocker Chevrolet Buick GMC Team

February 26, 2022

Recently purchased a new GMC from Bocker’s. There were many bumps with GM and long delays in the delivery of our vehicle. These were all things outside of the dealerships control. Bockers’s w More

by a.vautsmeier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bardell
Feb 28, 2022 -

Bocker Auto Group responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Bocker Chevrolet Buick GMC Team

January 28, 2022

Always a great buying experience. Brandon always goes up and beyond to facilitate your needs during the buying process. More

by PHIL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2021

We've been coming back to Bocker for 20 years. Gary and Dean have been fantastic to work with! More

by Ryan P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shorter
Dec 23, 2021 -

Bocker Auto Group responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Bocker Chevrolet Buick GMC Team

December 21, 2021

Recently purchased a new truck from Bocker's and they were outstanding to deal with. They made the process very smooth and handled every detail with professionalism. Dean Wright was always available to More

by steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Wright
Dec 23, 2021 -

Bocker Auto Group responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Bocker Chevrolet Buick GMC Team

November 26, 2021

Just bought second car from Brandon Busker. The process has been smooth and easy each time. The service guys have been great. Overall the dealer offers personal service and attention. More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Bocker Auto Group responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Bocker Chevrolet Buick GMC Team

September 10, 2021

The company plays games with advertising on their website. Poor communication from sales in regards to vehicles on their website. It is hard to buy a vehicle that is sitting in a driveway and not on More

by thorn086
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Logan
Sep 13, 2021 -

Bocker Auto Group responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, The Bocker Chevrolet Buick GMC Team

Sep 13, 2021 -

thorn086 responded

Already called. No change to issue.

August 14, 2021

We have purchased numerous vehicles over the years from Bocker Auto. Austin is very knowledgeable about the vehicles he sells and always goes the extra mile to make sure we are satisfied with our purchase More

by Cathy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Bocker Auto Group responded

Cathy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Bocker Chevrolet Buick GMC Team

July 19, 2021

We recently purchased a pre-driven automobile from Bocker, and we live in suburban Chicago. The purchase was done all in one day, after seeing the car at the dealership. Incredibly courteous treatme More

by Richard Curry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Bocker Auto Group responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Bocker Chevrolet Buick GMC Team

July 13, 2021

I just recently bought a new Buick at Bocker and had outstanding service with the entire process. Dean Wright and Danny Busch made the buying process very easy. More

by mmatts319
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Busch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DEAN WRIGHT
Jul 16, 2021 -

Bocker Auto Group responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Bocker Chevrolet Buick GMC Team

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