Bocker Auto Group | Page 49

Very satisfied with whole experience We purchased a 2016 Equinox from Brandon Busker at Bocker Chevrolet and were very happy with the salesman Brandon Busker . He was very informative and We purchased a 2016 Equinox from Brandon Busker at Bocker Chevrolet and were very happy with the salesman Brandon Busker . He was very informative and patient. He has been in contact with us several times and we feel that we can get any information we need from him. We were very pleased with the whole experience! More

Had some issues but dealership was great While the people we worked with were great and friendly (sales guy was Gary S.), we had a bad experience with the vehicle. We bought a used 2006 Ford While the people we worked with were great and friendly (sales guy was Gary S.), we had a bad experience with the vehicle. We bought a used 2006 Ford F150 that we knew had some cosmetic issues. We test drove it, and other than some noticeable imbalance in the tires, it seemed fine. That is until we drove it home to Wisconsin (i.e. a longer drive). The same day we bought it, we noticed a jerking, particularly when driving uphill. We took it to the shop the next day and found out that the ball joints were extremely loose. They were so bad, the mechanic told us we were lucky the tires didn't fall off. I originally posted a bad review here, and the next day, Gary contacted us to find out what happened. We explained the situation, and Bocker agreed to pay for half of the expenses to fix the ball joints. While the truck issue was unpleasant, it is now in great working shape and we were very satisfied with the people and the response to the problem. We are also glad that Gary talked with the mechanic manager to make sure that this doesn't happen on other vehicles. More

Broken differential in Cadillac CTS-V In July of 2012 I experienced a critical failure in my 2005 Cadillac CTS-V. The differential housing broke in pieces. This resulted in replacing the d In July of 2012 I experienced a critical failure in my 2005 Cadillac CTS-V. The differential housing broke in pieces. This resulted in replacing the differential as well as the drive shaft which was also damaged as a result. The vehicle was barely out of its warranty period. I took the vehicle to Bocker Auto Group to have it repaired. The Service person, Brad Leverton informed GM that he felt the car had been abused. He said that the rear tires were worn more than the front Which meant that I must be "smoking the tires". The difference in the tires was due to a longer than normal rotation. GM then refused to pay for nearly all of the damages. I was astounded that a service manager would either lie or not have enough sense to spot an overdue rotation. Oh, this gets better. Time has now proven that Cadillac Built this high performance vehicle with a rear end that is unable to withstand the horse power produced by the engine. Instead of recalling the 2004-2005 CTS-V's GM and their dealers decided to deny any responsibility for the flaw . It kind of makes them look bad if they admitted they built a high performance vehicle that is unable to stand rapid acceleration. Brad Leverton and GM stuck me with a bill I did not deserve. More

Jim was very friendly and personable. He helped me find the vehicled I was looking for within my price range. He was very willing to help be get the best deal for my money. I will surely do business with the vehicled I was looking for within my price range. He was very willing to help be get the best deal for my money. I will surely do business with him in the future. More

Nice to work with and was vary helpful over the phone and in person in the purchase of our new truck they did all the leg work to close the deal. What a great dealership to go to. Will be back next year to in person in the purchase of our new truck they did all the leg work to close the deal. What a great dealership to go to. Will be back next year to buy a van for the wife. More

Keven Fleischer and the sales manager got me the best deal i have ever seen and a car i never thought i could afford and then serviced more parts as the deal than any other easy going laid back no dea deal i have ever seen and a car i never thought i could afford and then serviced more parts as the deal than any other easy going laid back no dealer tricks or pushing for once you choose your terms when and what you want not the other way great prices on cars and service Thanks More