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Bocker Auto Group
Freeport, IL
494 Reviews
TOP REASONS TO BUY AND SERVICE YOUR VEHICLE WITH THE BOCKER AUTO GROUP
-We hire local employees many that have been with us for over 20 years
-Family owned and operated in Freeport since 1971
-Best FREE Shuttle Service in Freeport and Stephenson Country
-We will pick up and deliver your vehicle upon request
-No pressure, hassle free buying experience from the most friendly & knowledgeable GM Certified Sales Team
-Best in the region 20 years in a row New Car Dealer
-Among the Best in the region Used Car Dealer and Service and Body Shop
-Stephenson County's only GM Certified Dealer
-Stephenson County's largest New Car and Truck dealer
-We sponsor many local event and charities for our local schools and benefits
-Quick Stop Oil Change - Stop in anytime to have your fluids checked, tire pressures adjusted, and oil changed with no appointment
-Comfortable waiting area with free coffee, water and WIFI
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 494 reviews
May 04, 2018
Painless My experience was painless everyone was professional I highly recommend come on down see what I went through you enjoy it it was quick but not rushed My experience was painless everyone was professional I highly recommend come on down see what I went through you enjoy it it was quick but not rushed come see what I'm talking about More
by Carol Reineke
Verified Customer
May 04, 2018
Love Bocker Auto Group!! Just bought my second new Chevy Equinox from Bocker Auto Group. This dealership is first class in sales, service, and customer service. Brandon Busk Just bought my second new Chevy Equinox from Bocker Auto Group. This dealership is first class in sales, service, and customer service. Brandon Busker is the best car salesman I have ever had the pleasure of doing business with in my life. You will feel right at home here. Love Bocker Auto Group!! ???? More
by Cindy60
May 03, 2018
Excellent Sales Typically buying a vehicle is stressful, not when you come to Bocker!! The level of customer service that is provided is the absolute best I have ever Typically buying a vehicle is stressful, not when you come to Bocker!! The level of customer service that is provided is the absolute best I have ever experienced in my life. Start to finish, everything was handled professionally and correctly. More
by Hannah Czlapinski
Employees Worked With
Joe Shores
May 02, 2018
2007 Ford Expedition I took the first test drive of my truck within days of Bocker's acquisition of it. Needless to say, the detail shop had not had a chance to do anythi I took the first test drive of my truck within days of Bocker's acquisition of it. Needless to say, the detail shop had not had a chance to do anything with it, so it was dirty inside and out. After several days and having a credit application in for the vehicle, I decided for sure that I wanted it and took it for a second drive. The only thing that had been done to the truck since the first drive was the exterior was washed. Within an hour after the second drive, all of the legalities were complete to make the truck mine and I have to wait a week and a half for the detail that should have been completed when I submitted my credit application so it would be clean and completely ready to go in the event that it was sold (this would have been done even if I didn't buy it). This is my only negative issue on this experience with Bocker. The sales personnel that worked with me and the business manager all were excellent. This is my second purchase from this dealer and will probably return when it is time to trade my van. More
by atgjr01
May 02, 2018
Recall and Problem with door lock Recall was done and door lock fixed on drivers side, service department was great and having a van taking me home and bringing me back to the dealers Recall was done and door lock fixed on drivers side, service department was great and having a van taking me home and bringing me back to the dealership is wonderful Thank you More
by cheerie1
May 02, 2018
Great dealership! Always a great experience! A wonderful facility with all you need for your car care and maintenance. Your staff is so friendly and have a wealth of kn Always a great experience! A wonderful facility with all you need for your car care and maintenance. Your staff is so friendly and have a wealth of knowledge on all aspects of car functions. Gary, Brandon, and Joe you are the best, answering our many questions with patience and understanding. Look forward to buying another new car soon. More
by Ken and Myrna
Employees Worked With
Other Employees :
Joe Shores
May 02, 2018
Great people Bocker Chevrolet makes the car buying experience enjoyable and they are very thorough going over all the features of the new vehicle. They do not rus Bocker Chevrolet makes the car buying experience enjoyable and they are very thorough going over all the features of the new vehicle. They do not rush you through the process which helps in making an informed decision on your purchase. More
by Boone344
May 01, 2018
Going The Extra Mile Gary was very thorough, helping us to find the right car to meet our needs. He was patient with us. We previewed several models and types of vehicles Gary was very thorough, helping us to find the right car to meet our needs. He was patient with us. We previewed several models and types of vehicles. Once we decided on the Enclave, he searched and secure the model and color we wanted. It was delivered in a timely manner. Brandon delivered the car to us. He went through all the features on the vehicle. His method in explaining each feature made it easier to follow and understand. With all the features on the Enclave, it took some time. Brandon, also, helped get the OnStar and Sirus transferred over. We left on our trip with the Enclave the next day knowing that we had the Bocker Team for support. More
by justramp
May 01, 2018
Great Service I was totally impressed with Chase Euells on how was find the perfect car me. Very professional and honest about the cars. Had great knowledge as wel I was totally impressed with Chase Euells on how was find the perfect car me. Very professional and honest about the cars. Had great knowledge as well. Overall, a great dealership More
by Erik
Employees Worked With
Chase Euell, Mike Haffele
May 01, 2018
Great people Bocker Chevrolet makes the car buying experience enjoyable and they are very thorough going over all the features of the new vehicle. They do not rus Bocker Chevrolet makes the car buying experience enjoyable and they are very thorough going over all the features of the new vehicle. They do not rush you though the process which helps in making an informed decision on your purchase. More
by drowe0
