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Bocker Auto Group
Freeport, IL
484 Reviews
TOP REASONS TO BUY AND SERVICE YOUR VEHICLE WITH THE BOCKER AUTO GROUP
-We hire local employees many that have been with us for over 20 years
-Family owned and operated in Freeport since 1971
-Best FREE Shuttle Service in Freeport and Stephenson Country
-We will pick up and deliver your vehicle upon request
-No pressure, hassle free buying experience from the most friendly & knowledgeable GM Certified Sales Team
-Best in the region 20 years in a row New Car Dealer
-Among the Best in the region Used Car Dealer and Service and Body Shop
-Stephenson County's only GM Certified Dealer
-Stephenson County's largest New Car and Truck dealer
-We sponsor many local event and charities for our local schools and benefits
-Quick Stop Oil Change - Stop in anytime to have your fluids checked, tire pressures adjusted, and oil changed with no appointment
-Comfortable waiting area with free coffee, water and WIFI
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 484 reviews
July 11, 2018
Quick and painless The overall process was quick and simple. Brandon in sales and the guy in charge of finances were friendly and extremely helpful. The Complimentary ic The overall process was quick and simple. Brandon in sales and the guy in charge of finances were friendly and extremely helpful. The Complimentary ice cream was a lifesaver. More
by Natalie1210
Employees Worked With
July 09, 2018
Professional, polite, and fast service...5 stars! Another great experience at the Bocker group...what can I say, each and every time they do an excellent job and on time everytime...Thanks Bocker for Another great experience at the Bocker group...what can I say, each and every time they do an excellent job and on time everytime...Thanks Bocker for being a full service dealership one can enjoy in northern Illinois. More
by madmetzger
Verified CustomerJuly 07, 2018
Oil change In & out as promised..very timely. PLUS. ... I paid cash and he handed me back a $20.00 bill saying it stuck to another bill. very appreciative of h In & out as promised..very timely. PLUS. ... I paid cash and he handed me back a $20.00 bill saying it stuck to another bill. very appreciative of his courtesy and honesty! More
by Marylee
Employees Worked With
Rich Wallace
July 05, 2018
Help with a tire! Thank goodness I stopped in, I had a screw in my tire, and was loosing air fast. They fixed the tire in no time flat. Thank goodness I stopped in, I had a screw in my tire, and was loosing air fast. They fixed the tire in no time flat. More
by saltensey
Employees Worked With
July 05, 2018
Great Experience! Sales and Service representatives were all very conscientious and courtesy in providing everything I needed. No pressure for the sale and easy to wor Sales and Service representatives were all very conscientious and courtesy in providing everything I needed. No pressure for the sale and easy to work with. More
by pandrew
July 04, 2018
They always take really good care of me!! Bocker always does an excellent job!!! They take really good care of me and gets the job done in a timely manner? I highly recommend them! Bocker always does an excellent job!!! They take really good care of me and gets the job done in a timely manner? I highly recommend them! More
by Ashley D
July 03, 2018
Dean Obert best salesman ever Dean Obert goes above and beyond to make sure you are 110% satisfied. We have never had any issues with with any of their other service. The entire Dean Obert goes above and beyond to make sure you are 110% satisfied. We have never had any issues with with any of their other service. The entire staff is friendly and there to please More
by sheila.erb
Employees Worked With
Other Employees :
Danny Busch
July 03, 2018
Wonderful Experience with Bocker Auto I had heard great things about Bocker Auto from friends who have purchased vehicles from this dealership. Everything I heard proved to be true during I had heard great things about Bocker Auto from friends who have purchased vehicles from this dealership. Everything I heard proved to be true during my recent experience buying a 2018 Cadillac XT5 from Bocker. I visited the dealership to test drive the XT5 and Ben Marten answered my questions. Greg Tremble and others at the dealership worked hard to find a vehicle that had all the options I wanted. Once the XT5 was located, customer service representative Brandon Busker drove 120 miles to my home to deliver the car and explain its features to me. Bocker Auto understands the meaning of the word "service"! More
by scarlson
July 02, 2018
Purchase Another very exceptional vehicle purchase made from the Bocker crew. Very pleased with the sales team with knowledge they have. Very pleased with the Another very exceptional vehicle purchase made from the Bocker crew. Very pleased with the sales team with knowledge they have. Very pleased with the work that is done in the shop from previous visits. Highly recommend! More
by Diffenderfer
Employees Worked With
July 02, 2018
Professional and courteous. Everything was handled very well. The service department was extremely busy that day, so I did have to wait longer than expected. The service depart Everything was handled very well. The service department was extremely busy that day, so I did have to wait longer than expected. The service department did inform me that there would be a wait. The only service I did not get to avail myself of was the free car wash promotion that was offered. The service department stated that they were too busy that day to accommodate me with the free car wash. More
by CC
Employees Worked With
Do not know the names of the service people involved. Sorry.
