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Bocker Auto Group

Freeport, IL

4.9
428 Reviews

801 E. South Street

Freeport, IL

61032

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Showing 428 reviews

June 19, 2018

Job well done! My wife took the car to Quick Lube for an oil change and they realized that the car was due for a tire rotation as well. Not able to wait that long, More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Obert , April Fyock , Brad Leverton , Wayne McCarthy, Rich Wallace, Kyle Sieffert
Jun 21, 2018 -

Bocker Auto Group responded

We cannot thank you enough for this glowing review of our service center, Rick! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best, The Bocker Chevrolet Buick GMC Team

June 15, 2018

Oil change and more The service was reasonably quick as there were two people ahead of me. The review of other areas indicated some other items needed attention as well. More

by dave.bark76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wallace, Kyle Sieffert
Jun 18, 2018 -

Bocker Auto Group responded

Dave, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Bocker's Service Department. Best, the Bocker Automotive Team

June 15, 2018

Another great expierence This is our second vehicle purchase from Chase. He always finds us the best deal, and puts us in exactly what we need! Bocker is our dealer for life! More

by Swansman89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Euell, Gary Shorter
Jun 18, 2018 -

Bocker Auto Group responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Best, the Bocker Automotive Team

June 12, 2018

Very professional and personable Brandon was very personable and no pressure he went out of his way to answer all questions after the sale he voluntarily come into the dealership on h More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
Jun 18, 2018 -

Bocker Auto Group responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Best, the Bocker Automotive Team

June 11, 2018

Great experience! Couldn’t have been more pleased with my first service done at Bocker Auto Group since purchasing my car last December. It was easy to schedule appt o More

by J Hoover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t catch others names.., April Fyock
Jun 12, 2018 -

Bocker Auto Group responded

J Hoover, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Bocker Auto Group's Service Department. Best, The Bocker Auto Group

June 11, 2018

Buying a used car. Great experience! Very satisfied with everything. A great deal. Friendly people. Very helpful personal. Would and have recommended the dealership to o More

by jpinker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Marten
Jun 12, 2018 -

Bocker Auto Group responded

Hello jpinker and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again and congratulations on your new car. We look forward to working with you again in the future! Best, The Bocker Chevrolet Buick GMC Team

June 11, 2018

Clean & fast service Love it that no appointment is needed for oil changes! Friendly service techs and great clean waiting area with tv, newspapers, and magazines. Thank y More

by rodnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denny Rackow, Delbert Bunker, Rob Robb , Brad Leverton
Jun 12, 2018 -

Bocker Auto Group responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, The Bocker Auto Group

June 07, 2018

Great vehicle buying experience from start through delivery. Ben Marten and the rest of the Bocker Staff did a great job for Stone Mill Construction. I would recommend them to anyone looking for a new or used ve More

by Stonemillbuilds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker, Ben Marten , Gary Shorter , Chuck Hays , Mike Haffele , Rob Robb , Brad Leverton
Jun 12, 2018 -

Bocker Auto Group responded

Thank you for writing about your visit with us, and congratulations on your new truck! Ben is an asset to Bocker Auto Group, and it is great to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Best, The Bocker Auto Group

June 07, 2018

service/sales Everyone involved at the Bocker Group was friendly and really cared about the service, and the delivery of our new vehicle. Would purchase again!!, an More

by klemm4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colman Metz, Delbert Bunker, Brandon Busker , Chuck Hays , Mike Haffele , Brad Leverton , Wayne McCarthy
Jun 12, 2018 -

Bocker Auto Group responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, The Bocker Chevrolet Buick GMC Team

June 06, 2018

The staff was great The people and staff are amazing and make car shopping easy. I may have to a little to get the job done but it got done and I can't be happier. More

by Rckbtm76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker, Jon Monroe , Danny Busch
Jun 12, 2018 -

Bocker Auto Group responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, The Bocker Chevrolet Buick GMC Team

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