Bocker Auto Group
Freeport, IL
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Just checking. I came in with three issues that evidently wasn't bad enough to do anything with just yet. He explained what the issue could be and suggested I keep a I came in with three issues that evidently wasn't bad enough to do anything with just yet. He explained what the issue could be and suggested I keep an eye on them until they did need repair. I.m still not happy with the back up camera as it is indicating by the beeping sound that I am close to the object behind when in reality I am still about 4-5 feet away yet.?? The staff is friendly and informative. More
The thing broke, they fixed it. I had a problem with my gear-shift... It woild not recognize that the car was in park and allow me to take my key out... They were able to fix it in l I had a problem with my gear-shift... It woild not recognize that the car was in park and allow me to take my key out... They were able to fix it in less than a say. More
BOCKER AUTO GROUP SERVICE Always quick service from friendly, helpful, and professional people. Always feel that whatever work is done, it was done only if necessary & work c Always quick service from friendly, helpful, and professional people. Always feel that whatever work is done, it was done only if necessary & work completed properly. More
Great service. Knowledgeable courteous professional staff!!b See above. Very responsive to my requests. Very professional and helpful in providing recommendations in service requiredand needed. Scheduling appoin See above. Very responsive to my requests. Very professional and helpful in providing recommendations in service requiredand needed. Scheduling appointment on the Internet was user friendly and convenient! More
Used Car Purchase From our initial inquiry through signing the closing documents the team at Bocker was great to work with! We are repeat customers and we will be back From our initial inquiry through signing the closing documents the team at Bocker was great to work with! We are repeat customers and we will be back next time we need a car. Thanks again Delbert, Brandon and Mike! More
Once and Done I saw an advertisement on the internet for special discounts and it sparked my interest in seeing what kind of deal I could possibly make. I was gree I saw an advertisement on the internet for special discounts and it sparked my interest in seeing what kind of deal I could possibly make. I was greeted by Ben Marten and I asked for test drive. I was disappointed in that truck. After viewing my concerns we looked for something that was closer to what my requirements were. Once we came to an agreement It was Done and I purchased a new 2018 truck. More
Check engine light Had to make extra trips to town to leave vehicle and pick up said vehicle. They claim they fixed it and it was returned with check engine still on. Ha Had to make extra trips to town to leave vehicle and pick up said vehicle. They claim they fixed it and it was returned with check engine still on. Had to bring back on a Monday so they could fix the same problem. Super inconvenient and wasted time. More
Trade In Experience Stopped in Bockers Service department to have my Traverse worked on and while waiting I perused some of the used Pickup trucks on the lot. Seeing a c Stopped in Bockers Service department to have my Traverse worked on and while waiting I perused some of the used Pickup trucks on the lot. Seeing a couple I could be interested in I met with a sales rep to begin talking. Ended up coming back a couple days later and made a deal. Everything went very smooth, no pressure, and I'm looking forward to a great pickup. More
Service repair Very kind and respectful. GREAT customer service! Offered to take me home while my vehicle was being serviced. Awesome experience! Reasonable time fra Very kind and respectful. GREAT customer service! Offered to take me home while my vehicle was being serviced. Awesome experience! Reasonable time frame for service needed. More
Always the best buying experience. Dean, Chuck, Gary and Mike went out of their way to make sure we had a great experience and an awesome deal. Service like this is why we keep coming Dean, Chuck, Gary and Mike went out of their way to make sure we had a great experience and an awesome deal. Service like this is why we keep coming back. Thanks again! More