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Bocker Auto Group

Freeport, IL

4.9
429 Reviews
TOP REASONS TO BUY AND SERVICE YOUR VEHICLE WITH THE BOCKER AUTO GROUP -We hire local employees many that have been with us for over 20 years -Family owned and operated in Freeport since 1971 -Best FREE Shuttle Service in Freeport and Stephenson Country -We will pick up and deliver your vehicle upon request -No pressure, hassle free buying experience from the most friendly & knowledgeable GM Certified Sales Team -Best in the region 20 years in a row New Car Dealer -Among the Best in the region Used Car Dealer and Service and Body Shop -Stephenson County's only GM Certified Dealer -Stephenson County's largest New Car and Truck dealer -We sponsor many local event and charities for our local schools and benefits -Quick Stop Oil Change - Stop in anytime to have your fluids checked, tire pressures adjusted, and oil changed with no appointment -Comfortable waiting area with free coffee, water and WIFI
Contact Dealership

801 E. South Street

Freeport, IL

61032

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Showing 429 reviews

July 04, 2018

They always take really good care of me!! Bocker always does an excellent job!!! They take really good care of me and gets the job done in a timely manner? I highly recommend them! More

by Ashley D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2018 -

Bocker Auto Group responded

Ashley, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Bocker Auto Group satisfied. We are very appreciative of your 5-star review We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Best, Bocker Chevrolet Buick GMC Team

July 03, 2018

Wonderful Experience with Bocker Auto I had heard great things about Bocker Auto from friends who have purchased vehicles from this dealership. Everything I heard proved to be true during More

by scarlson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Marten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Tremble
Jul 06, 2018 -

Bocker Auto Group responded

scarlson, Bocker Auto Group would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best, Bocker Chevrolet Buick GMC Team

July 03, 2018

Dean Obert best salesman ever Dean Obert goes above and beyond to make sure you are 110% satisfied. We have never had any issues with with any of their other service. The entire More

by sheila.erb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Obert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Busch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2018 -

Bocker Auto Group responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Dean and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Bocker Chevrolet Buick GMC Team

July 02, 2018

Purchase Another very exceptional vehicle purchase made from the Bocker crew. Very pleased with the sales team with knowledge they have. Very pleased with the More

by Diffenderfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2018 -

Bocker Auto Group responded

Diffenderfer, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Bocker Auto Group! If there is anything else we can do for you, please feel free to give us a call. Best, Bocker Chevrolet Buick GMC Team

July 02, 2018

Professional and courteous. Everything was handled very well. The service department was extremely busy that day, so I did have to wait longer than expected. The service depart More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the names of the service people involved. Sorry.
Jul 06, 2018 -

Bocker Auto Group responded

Hi CC, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. We look forward to seeing you again. Take care! Best, Bocker Chevrolet Buick GMC Team

July 01, 2018

Outstanding service Brandon was great to work with. He is very knowledgeable about all of the vehicles. He was very patient with us while we were deciding which car to pu More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2018 -

Bocker Auto Group responded

Bill, I sincerely thank you for going out of your way to write this review about Bocker Auto Group. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us. Best, Bocker Chevrolet Buick GMC Team

June 29, 2018

Perfect Chuck and Brandon were awesome to work with. Everything was quick and simple as usual. Operation of vehicle was explained well. I will definitely be More

by WOODYM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Hays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Busch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2018 -

Bocker Auto Group responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Chuck and Brandon were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The Bocker Chevrolet Buick GMC Team

June 28, 2018

Great customer Service Bockers is always wonderful. Service is great, they stand behind what they sell! I cannot say enough. Wonderful salesman (Ben Marten)! After my la More

by rlpm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Marten
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Bocker Auto Group responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! -Bocker Chevrolet Buick GMC Team

Jun 29, 2018 -

Bocker Auto Group responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, The Bocker Chevrolet Buick GMC Team

June 27, 2018

Purchase 2016 Chevy Cruze Very pleasant sales person made new vehicle purchase very easy. I am very pleased with my new vehicle. Salesman Brandon very knowledgable explainin More

by Cherielynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Bocker Auto Group responded

Thanks for your outstanding review! We're glad to hear that Brandon was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The Bocker Chevrolet Buick GMC Team

June 26, 2018

Vehicle purchases I purchased a new 2018 GMC Sierra 1500 4x4 and a week later purchased a 2014 GMC Acadia Denali for my wife. Our sales person, Austin, was very polite More

by emsleader2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

Bocker Auto Group responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. -Bocker Chevrolet Buick GMC Team

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