Bocker Auto Group
Freeport, IL
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Wonderful Experience with Bocker Auto I had heard great things about Bocker Auto from friends who have purchased vehicles from this dealership. Everything I heard proved to be true during I had heard great things about Bocker Auto from friends who have purchased vehicles from this dealership. Everything I heard proved to be true during my recent experience buying a 2018 Cadillac XT5 from Bocker. I visited the dealership to test drive the XT5 and Ben Marten answered my questions. Greg Tremble and others at the dealership worked hard to find a vehicle that had all the options I wanted. Once the XT5 was located, customer service representative Brandon Busker drove 120 miles to my home to deliver the car and explain its features to me. Bocker Auto understands the meaning of the word "service"! More
Dean Obert best salesman ever Dean Obert goes above and beyond to make sure you are 110% satisfied. We have never had any issues with with any of their other service. The entire Dean Obert goes above and beyond to make sure you are 110% satisfied. We have never had any issues with with any of their other service. The entire staff is friendly and there to please More
Purchase Another very exceptional vehicle purchase made from the Bocker crew. Very pleased with the sales team with knowledge they have. Very pleased with the Another very exceptional vehicle purchase made from the Bocker crew. Very pleased with the sales team with knowledge they have. Very pleased with the work that is done in the shop from previous visits. Highly recommend! More
Professional and courteous. Everything was handled very well. The service department was extremely busy that day, so I did have to wait longer than expected. The service depart Everything was handled very well. The service department was extremely busy that day, so I did have to wait longer than expected. The service department did inform me that there would be a wait. The only service I did not get to avail myself of was the free car wash promotion that was offered. The service department stated that they were too busy that day to accommodate me with the free car wash. More
Outstanding service Brandon was great to work with. He is very knowledgeable about all of the vehicles. He was very patient with us while we were deciding which car to pu Brandon was great to work with. He is very knowledgeable about all of the vehicles. He was very patient with us while we were deciding which car to purchase. We are very satisfied with our purchase. More
Perfect Chuck and Brandon were awesome to work with. Everything was quick and simple as usual. Operation of vehicle was explained well. I will definitely be Chuck and Brandon were awesome to work with. Everything was quick and simple as usual. Operation of vehicle was explained well. I will definitely be back. More
Great customer Service Bockers is always wonderful. Service is great, they stand behind what they sell! I cannot say enough. Wonderful salesman (Ben Marten)! After my la Bockers is always wonderful. Service is great, they stand behind what they sell! I cannot say enough. Wonderful salesman (Ben Marten)! After my last oil change I had an oil leak they got me right in on a Saturday. Was a defective oil filter! Fixed it and had me on my way in record time. More
Purchase 2016 Chevy Cruze Very pleasant sales person made new vehicle purchase very easy. I am very pleased with my new vehicle. Salesman Brandon very knowledgable explainin Very pleasant sales person made new vehicle purchase very easy. I am very pleased with my new vehicle. Salesman Brandon very knowledgable explaining all options regarding this vehicle purchase. Everyone at dealership courteous and pleasant. More
Vehicle purchases I purchased a new 2018 GMC Sierra 1500 4x4 and a week later purchased a 2014 GMC Acadia Denali for my wife. Our sales person, Austin, was very polite I purchased a new 2018 GMC Sierra 1500 4x4 and a week later purchased a 2014 GMC Acadia Denali for my wife. Our sales person, Austin, was very polite and helpful in both of our purchases. The staff "Mike" also helped with our financing of them both. The staff helped with all of our questions, requests and requests. They were more then kind to let us take the Acadia home for the weekend, picked it up from my wife's place of employment on Monday and agreed to fix a couple of issues we found with the vehicle so that when we go to pick it up in a couple days, it will be ready for us to drive home. Very happy with our "friends" at the Freeport Bocker Group. Thank you Delbert Bunker and your staff. More
Excellent Gary is one of the nicest friendless professional guys. 1st time having contact with Melissa she was most helpful in getting estimates and getting i Gary is one of the nicest friendless professional guys. 1st time having contact with Melissa she was most helpful in getting estimates and getting it to the right people. Brad and his crew always do a great job in getting me in and out for a fast oil change More