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Bocker Auto Group

Freeport, IL

4.9
428 Reviews

801 E. South Street

Freeport, IL

61032

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Showing 428 reviews

July 16, 2018

work done on front wheel hub friendly, work done in timely manned. always get service each employee knows what needs to be done and does work carefully and cleanlly.Would recomm More

by dlbook2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Shenberger
Jul 17, 2018 -

Bocker Auto Group responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. We appreciate the excellent review! -Bocker Chevrolet Buick GMC Team

July 16, 2018

Great and easy experience Austin was extremely courteous and friendly. I knew what I was looking for and he and Danny very quickly got me what I needed. I came back a few days More

by Impala14
Recommend Dealer
Yes
Employees Worked With
Danny Busch, Austin Bowser
Jul 17, 2018 -

Bocker Auto Group responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear Austin and the team described as professional, friendly, and courteous. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! -Bocker Chevrolet Buick GMC Team

July 14, 2018

Engine replacemkent I needed an engine and they replaced it. April was so helpful and kept on letting me know what was going on. Keep up the good work! More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Fyock
Jul 16, 2018 -

Bocker Auto Group responded

Laurie, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they April was there to take care of you! Thank you again and we look forward to working with you in the future! Best, The Bocker Chevrolet Buick GMC Team

July 13, 2018

Trade In Dean Obert and Marvin Allen Went out of their way to insure that I got into a full size vehicle to suit my needs.Thank you Dean and Marvin More

by Curt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Allen, Dean Obert , Gary Shorter , Danny Busch
Jul 16, 2018 -

Bocker Auto Group responded

Thanks for taking the time to leave us this awesome review, Curt! At Bocker Auto Group, we take guest feedback seriously and are proud to see that you drove away happy in your new car. I will share your compliments with Dean and Marvin. If you have any questions about your purchase, please reach out to us. Thanks, again! Best, The Bocker Chevrolet Buick GMC Team

July 11, 2018

Quick and painless The overall process was quick and simple. Brandon in sales and the guy in charge of finances were friendly and extremely helpful. The Complimentary ic More

by Natalie1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
Jul 12, 2018 -

Bocker Auto Group responded

Congratulations on your new vehicle Natlaie1210, and thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have a remarkable experience.  We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, The Bocker Chevrolet Buick GMC Team

July 09, 2018

Professional, polite, and fast service...5 stars! Another great experience at the Bocker group...what can I say, each and every time they do an excellent job and on time everytime...Thanks Bocker for More

by madmetzger
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich, in quicklube, Rob Robb , April Fyock
Jul 09, 2018 -

Bocker Auto Group responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Bocker Chevrolet Buick GMC Team

July 07, 2018

Oil change In & out as promised..very timely. PLUS. ... I paid cash and he handed me back a $20.00 bill saying it stuck to another bill. very appreciative of h More

by Marylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wallace
Jul 09, 2018 -

Bocker Auto Group responded

This review was a pleasure to read,Marlyee. The Bocker Chevrolet Buick GMC service center works hard to provide every guest with timely, professional, and knowledgeable service. Hearing that we are reaching this goal is a huge compliment! We look forward to seeing you for your next scheduled maintenance! Best, The Bocker Chevrolet Buick GMC Team

July 05, 2018

Great Experience! Sales and Service representatives were all very conscientious and courtesy in providing everything I needed. No pressure for the sale and easy to wor More

by pandrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Marten , Danny Busch, Brad Leverton
Jul 06, 2018 -

Bocker Auto Group responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Bocker Chevrolet Buick GMC Team

July 05, 2018

Help with a tire! Thank goodness I stopped in, I had a screw in my tire, and was loosing air fast. They fixed the tire in no time flat. More

by saltensey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Fyock
Jul 06, 2018 -

Bocker Auto Group responded

saltensey, thank you for your kind words about our service team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Best, Bocker Chevrolet Buick GMC Team

July 04, 2018

They always take really good care of me!! Bocker always does an excellent job!!! They take really good care of me and gets the job done in a timely manner? I highly recommend them! More

by Ashley D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker, Gary Shorter , Brad Leverton , Wayne McCarthy
Jul 06, 2018 -

Bocker Auto Group responded

Ashley, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Bocker Auto Group satisfied. We are very appreciative of your 5-star review We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Best, Bocker Chevrolet Buick GMC Team

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