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Bocker Auto Group

Freeport, IL

4.9
494 Reviews
TOP REASONS TO BUY AND SERVICE YOUR VEHICLE WITH THE BOCKER AUTO GROUP -We hire local employees many that have been with us for over 20 years -Family owned and operated in Freeport since 1971 -Best FREE Shuttle Service in Freeport and Stephenson Country -We will pick up and deliver your vehicle upon request -No pressure, hassle free buying experience from the most friendly & knowledgeable GM Certified Sales Team -Best in the region 20 years in a row New Car Dealer -Among the Best in the region Used Car Dealer and Service and Body Shop -Stephenson County's only GM Certified Dealer -Stephenson County's largest New Car and Truck dealer -We sponsor many local event and charities for our local schools and benefits -Quick Stop Oil Change - Stop in anytime to have your fluids checked, tire pressures adjusted, and oil changed with no appointment -Comfortable waiting area with free coffee, water and WIFI
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801 E. South Street

Freeport, IL

61032

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Showing 494 reviews

October 26, 2018

Needed to have headlight and side light replaced. I just took our car in to have the headlight replaced but they complete checked the vehicle over to see if anything else was needed. Also, when I got More

by rccorn15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2018 -

Bocker Auto Group responded

Thank you for your great feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, -Bocker Chevrolet Buick GMC Team

October 26, 2018

Great customer service, quick & efficient! Bocker has great customer service. We worked with Brandon, who was very quick and efficient! He also had great follow through with the whole process. More

by Jessica_9_00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2018 -

Bocker Auto Group responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing great and exceptional service to every customer that comes to our dealership. We are happy to see that your visit reflects these values and that Brandon assisted you in such an efficient manner. Give us a call if you have any further questions! Best, -Bocker Chevrolet Buick GMC Team

October 25, 2018

Great People and Better Service Great people and even better service . The people at Bockers are refreshing with their prompt and professional manner . It has always been a great exp More

by higgi808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delbert Bunker Sr.
Nov 03, 2018 -

Bocker Auto Group responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Best, -Bocker Chevrolet Buick GMC Team

October 25, 2018

Great organization We recently required service, warranty work and collision repair for our 2013 GMC 2500 truck. My first call to Kaitlin coordinated all our needs int More

by dsmith69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn, Melissa Meinders
Nov 03, 2018 -

Bocker Auto Group responded

Thank you for writing about your visit with us! We are happy to hear that Kaitlin was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, -Bocker Chevrolet Buick GMC Team

October 24, 2018

Great! Brandon was very patient and helpful! After I bought the vehicle he helped program my new car and showed me everything. He knew everything without More

by net0930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2018 -

Bocker Auto Group responded

Thank you for reviewing your time spent at Bocker Chevrolet Buick GMC. Brandon is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best regards, -Bocker Chevrolet Buick GMC Team

October 23, 2018

Great to work with I was leaving for a weekend trip and unfortunately waited till the last minute to get my oil changed and tires rotated. April was great and got me in More

by lotz05
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Wallace
Oct 23, 2018 -

Bocker Auto Group responded

Thank you so much, Lotz05! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. -Bocker Chevrolet Buick GMC Team

October 23, 2018

Getting a new car Everyone at the dealership was very nice and helpful. They were also very fast and the place was clean. It seemed as if everyone was smiling and havin More

by atompkins1297
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Haffele, Leon Mealing
Oct 23, 2018 -

Bocker Auto Group responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. -Bocker Chevrolet Buick GMC Team

October 23, 2018

Absolutely fabulous! This was my first experience dealing with Katelyn! She is awesome! She really went out of her way to assist me! My regular service writer Wayne was o More

by THATMARY1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn
Oct 23, 2018 -

Bocker Auto Group responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. -Bocker Chevrolet Buick GMC Team

October 22, 2018

Like My Malibu I'm very happy with my new Malibu. The 2018 Malibu a has sporty look to it, it's a comfortable ride and it has some nice features. I looked at some of More

by jeff.clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Allen
Oct 23, 2018 -

Bocker Auto Group responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -Bocker Chevrolet Buick GMC Team

October 22, 2018

Excellent, Dealership to deal with. Bocker answers your questions with , No Pressure at all. They are Very thorough. Explain the vehicles options,. Brandon was very Knowledgeable on v More

by chris.whitehead56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2018 -

Bocker Auto Group responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. -Bocker Chevrolet Buick GMC Team

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