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Bocker Auto Group

Freeport, IL

4.9
429 Reviews
TOP REASONS TO BUY AND SERVICE YOUR VEHICLE WITH THE BOCKER AUTO GROUP -We hire local employees many that have been with us for over 20 years -Family owned and operated in Freeport since 1971 -Best FREE Shuttle Service in Freeport and Stephenson Country -We will pick up and deliver your vehicle upon request -No pressure, hassle free buying experience from the most friendly & knowledgeable GM Certified Sales Team -Best in the region 20 years in a row New Car Dealer -Among the Best in the region Used Car Dealer and Service and Body Shop -Stephenson County's only GM Certified Dealer -Stephenson County's largest New Car and Truck dealer -We sponsor many local event and charities for our local schools and benefits -Quick Stop Oil Change - Stop in anytime to have your fluids checked, tire pressures adjusted, and oil changed with no appointment -Comfortable waiting area with free coffee, water and WIFI
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801 E. South Street

Freeport, IL

61032

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Showing 429 reviews

September 04, 2018

Amazing experience! We had such a good experience. We will definetly be back again. Ben Marten was very knowledgeable and walked us through all of the features and info More

by Misbry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Marten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

Bocker Auto Group responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! -Bocker Chevrolet Buick GMC Team

August 31, 2018

repaint vehicle hood The paint on the hood when vehicle was bought was not right. It was repainted. I need to take the vehicle back in 90 days to be checked More

by ljohnson1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Meinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Bocker Auto Group responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle and we look forward to seeing you again in a few months to make sure all is well! Thank you again, -Bocker Chevrolet Buick GMC Team

August 29, 2018

Proffessinal, Courteous and Accomodating Chuck, Austin and Brandon took great care of us! They met our needs with a great car at a very fair price, showed us all the options and answered all More

by Mikep1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Hays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2018 -

Bocker Auto Group responded

Congratulations on the new car! We know that buying a vehicle is a big decision for most, and we’re so happy you decided to work with us. Be sure to give us a call when you are due for service or are in need of any assistance. Bocker Chevrolet Buick GMC Team

August 28, 2018

Very pleased Our service was very good. And the people were very very nice to us! Helped make sure we were comfortable with the new car! Would recommend this deale More

by empty2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Busch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2018 -

Bocker Auto Group responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Bocker Chevrolet Buick GMC Team

August 27, 2018

Bocker was able to put in a new battery, change the oil. I had a dead battery and called AAA to provide a jump. I immediately called Bocker when my SUV was running. Remind you, I didn't have an appointment More

by ginnymeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2018 -

Bocker Auto Group responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Bocker Chevrolet Buick GMC Team

August 27, 2018

Great place to deal with. We've been buying from Bocker Auto Group for years; They not only sell the vehicle to us, but, they surely take care of our needs. They let us know More

by lkubatzke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wollny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2018 -

Bocker Auto Group responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Bocker Chevrolet Buick GMC Team

August 24, 2018

Bocker staff ahead of the rest !! John Wollny and Delbert Bunker found me the perfect truck for my needs. All within a days time. They made the whole experince Fun and easy from start More

by andy2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wollny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2018 -

Bocker Auto Group responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again. Bocker Chevrolet Buick GMC Team

August 20, 2018

Awesome, as usual. Greeted nicely upon arrival, service is good and efficient, guys are just nice and personable. And I appreciate that! Makes feel like somebody actuall More

by kdehaven72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure exactly.
Aug 30, 2018 -

Bocker Auto Group responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Bocker Chevrolet Buick GMC Team

August 20, 2018

Sweet's at Bocker As first time buyers at Bocker's GM, we enjoyed the low pressure yet helpful atmosphere by Austin and Brandon. Everyone else was friendly and helpful More

by wdsweet01
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Busch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2018 -

Bocker Auto Group responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Bocker Chevrolet Buick GMC Team

August 20, 2018

new car purchase I had been searching for a vehicle that I wanted, I found one but it was not within my range for travel for buying. I talked to The Bocker folks told More

by mpdomini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Obert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Hays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2018 -

Bocker Auto Group responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Bocker Chevrolet Buick GMC Team

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