Bocker Auto Group
Freeport, IL
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Power steering recall I brought in my GMC for a power steering recall. I also have a bad rattle in my dash board that I talked to Brad about. He checked it out and said the I brought in my GMC for a power steering recall. I also have a bad rattle in my dash board that I talked to Brad about. He checked it out and said they would probably have a couple of hours labor to find out where the problem was coming from. Since my warranty has run out on my 2015 GMC my husband and I decided not to spend the money not knowing how much it would end up costing. I am dissappointed that a newer GMC would would end up sounding like at 10 year old car that is falling apart. I am in no way blaming Brad. He was very honest in telling me that it could end up being very costly. More
Service They seem to know what they are doing as they fix my problem, someone ready to give me a ride to another destination and always bring my car right to They seem to know what they are doing as they fix my problem, someone ready to give me a ride to another destination and always bring my car right to me when problem fixed. They always know me when I walk in and that means a lot to me More
satissfaction i bought my chevy malibu from Bockers i have always been very satisfied with the work that has been done pm ,u car and the pwople that helped me i bought my chevy malibu from Bockers i have always been very satisfied with the work that has been done pm ,u car and the pwople that helped me More
New customer experience. Our overall customer experience with Bocker Auto Group was and remains “Excellent “ and we are happy to say we are “Very Satisfied” customers with all Our overall customer experience with Bocker Auto Group was and remains “Excellent “ and we are happy to say we are “Very Satisfied” customers with all aspects of our new Corvette buying experience. This is our first purchase from this dealership and we definitely would purchase from Bocker again, without hesitation. To make things even better, our complete deal was carried out through e-mail, not one phone call was needed or placed. When we arrived at the dealership to see and pick up our new Corvette, meet the dealership personnel for literally the first time in person and close the deal out, everyone was friendly and everything was ready to go. And the car even looked better than what we had seen in the photos or we had imagined. Believe us, this was not our first vehicle buying experience, but it was by far our absolute best, and this experience continues after the sale. The Bocker Auto Group provides an excellent buying experience during and after the actual sale. In Summary they are genuinely friendly, very concerned about understanding our needs, wants, concerns and providing true satisfaction. This customer interest is clearly conveyed through their words and actions. Simply stated we felt “our business was and is important to them, and that is very important to us. Want to have a great buying experience, try Bocker Auto Group in Freeport IL, can’t imagine a better deal. Very Satisfied first time customers, John and Cindy More
Good Service Always good service and a very professional staff at Bocker Auto Group. When I moved to FREEPORT six years ago I became a customer at Bocker’s I’ve ne Always good service and a very professional staff at Bocker Auto Group. When I moved to FREEPORT six years ago I became a customer at Bocker’s I’ve never been disappointed in the service or sales staff. This is a well managed dealership. More
Excellent Service Center I took my car into Bocker Service Center to get look at and fixed. They were very easy to get my car scheduled. Service Center crew was really nice an I took my car into Bocker Service Center to get look at and fixed. They were very easy to get my car scheduled. Service Center crew was really nice and super communicative with me on what needed to be fixed and how much it would cost me. They also reached out to me before even fixing anything which i really was thankful for that. I am very happy took my car to Bocker Auto Group. Big Thank You to the whole Bocker Auto Group employees. More
Back for another Cadillac! The group at Bocker are knowledgeable and courteous. This is my second purchase from them because of their excellent service and quality product. Th The group at Bocker are knowledgeable and courteous. This is my second purchase from them because of their excellent service and quality product. They took the time to listen and helped me find the car that was right for me! More
Excellent sales people. Everybody was eager to help with all of our questions. The sales force has great comeratery. Finance officer went above and beyond his duties for us. Everybody was eager to help with all of our questions. The sales force has great comeratery. Finance officer went above and beyond his duties for us. Was a pleasure doing business with all. More
Great Experience Brandon was so easy to work with. He made sure that what we were looking for in a vehicle was met both in style, size and price. We are very pleased w Brandon was so easy to work with. He made sure that what we were looking for in a vehicle was met both in style, size and price. We are very pleased with the service we received and will be going back the next time we need to purchase a vehicle. More
Amazing experience! We had such a good experience. We will definetly be back again. Ben Marten was very knowledgeable and walked us through all of the features and info We had such a good experience. We will definetly be back again. Ben Marten was very knowledgeable and walked us through all of the features and information for the vehicles we were interested in. Mike from financing was great as well. Thank you so much! We love our new car. More