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Bocker Auto Group

Freeport, IL

4.9
428 Reviews

801 E. South Street

Freeport, IL

61032

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Showing 428 reviews

September 29, 2018

Power steering recall I brought in my GMC for a power steering recall. I also have a bad rattle in my dash board that I talked to Brad about. He checked it out and said the More

by ehsjr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dean Obert , Brad Leverton
Oct 04, 2018 -

Bocker Auto Group responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. -Bocker Chevrolet Buick GMC Team

September 28, 2018

Service They seem to know what they are doing as they fix my problem, someone ready to give me a ride to another destination and always bring my car right to More

by auntjane62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Fyock , Brad Leverton
Oct 04, 2018 -

Bocker Auto Group responded

Jane, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. -Bocker Chevrolet Buick GMC Team

September 24, 2018

satissfaction i bought my chevy malibu from Bockers i have always been very satisfied with the work that has been done pm ,u car and the pwople that helped me More

by mimirn81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wollny
Oct 04, 2018 -

Bocker Auto Group responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. -Bocker Chevrolet Buick GMC Team

September 24, 2018

New customer experience. Our overall customer experience with Bocker Auto Group was and remains “Excellent “ and we are happy to say we are “Very Satisfied” customers with all More

by JohnJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker, Brandon Busker
Oct 04, 2018 -

Bocker Auto Group responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. -Bocker Chevrolet Buick GMC Team

September 24, 2018

Good Service Always good service and a very professional staff at Bocker Auto Group. When I moved to FREEPORT six years ago I became a customer at Bocker’s I’ve ne More

by kathyh4141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guys in the quick lube are super., John Wollny, Mike Haffele , Brad Leverton , Melissa Meinders
Oct 04, 2018 -

Bocker Auto Group responded

Thank you for the positive review, Kathy and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. -Bocker Chevrolet Buick GMC Team

September 21, 2018

Excellent Service Center I took my car into Bocker Service Center to get look at and fixed. They were very easy to get my car scheduled. Service Center crew was really nice an More

by hammiljordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne McCarthy
Oct 04, 2018 -

Bocker Auto Group responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. -Bocker Chevrolet Buick GMC Team

September 17, 2018

Back for another Cadillac! The group at Bocker are knowledgeable and courteous. This is my second purchase from them because of their excellent service and quality product. Th More

by DVL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker, Brandon Busker , Gary Shorter , Mike Haffele
Oct 04, 2018 -

Bocker Auto Group responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -Bocker Chevrolet Buick GMC Team

September 17, 2018

Excellent sales people. Everybody was eager to help with all of our questions. The sales force has great comeratery. Finance officer went above and beyond his duties for us. More

by dbmat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wollny, Mike Haffele , Gretchen Cross
Oct 04, 2018 -

Bocker Auto Group responded

Thank you for taking the time to write this review. I am pleased to hear that our team was able to provide an efficient and overall positive experience. -Bocker Chevrolet Buick GMC Team

September 08, 2018

Great Experience Brandon was so easy to work with. He made sure that what we were looking for in a vehicle was met both in style, size and price. We are very pleased w More

by TheKolbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker , Mike Haffele
Oct 04, 2018 -

Bocker Auto Group responded

We appreciate the kind words. We look forward to seeing you again in the future! -Bocker Chevrolet Buick GMC Team

September 04, 2018

Amazing experience! We had such a good experience. We will definetly be back again. Ben Marten was very knowledgeable and walked us through all of the features and info More

by Misbry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Marten , Mike Haffele
Oct 04, 2018 -

Bocker Auto Group responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! -Bocker Chevrolet Buick GMC Team

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