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Bocker Auto Group

Freeport, IL

4.9
428 Reviews
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801 E. South Street

Freeport, IL

61032

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Showing 428 reviews

September 23, 2023

We bought a 2024 Chevrolet Trax, and worked with Kristen Dunn for the sale. Kristen was extremely helpful and knowledgeable, and kept us updated on everything throughout the experience. When our new vehicle More

by Dave W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristen Dunn
Sep 26, 2023 -

Bocker Auto Group responded

Dave, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Bocker Chevrolet Buick GMC Team

August 26, 2023

Bocker is one of the few dealerships that I'm willing to work with. Their sales reps that I have worked with, most recently Austin Bowser, are very courteous and friendly. Their service department, especial More

by lugan2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Wollny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Bocker Auto Group responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Bocker Chevrolet Buick GMC Team

August 05, 2023

Service department is TERRIBLE‼️. Went in for a blown tire - was sent from GM roadside which had us towed there. Service department was very rude and told us if we don’t have your ti More

by Marcure
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Leverton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Bocker Auto Group responded

Marcure, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Bocker Chevrolet Buick GMC Team

July 31, 2023

Very good service. Have no complaints at all, Brandon and his team were nothing but helpful to get us in the right car. They took in everything we told them we needed a More

by Kieflersawyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Bocker Auto Group responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Bocker Chevrolet Buick GMC Team

July 25, 2023

This by far was one of the best experiences we have had at a dealership! Jason, Delbert and danny from Bocker group helped make the purchase of our truck so simple. Everything was explained so well. Wil More

by D K Edler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Busch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bardell
Jul 27, 2023 -

Bocker Auto Group responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Bocker Chevrolet Buick GMC Team

July 12, 2023

Great friendly staff. I couldn't be happier with the Dodge Ram 1500 that I got on July 3rd. Was a very painless no pressure deal. I would definitely recommend going to Boc More

by baldman71.gl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
Jul 13, 2023 -

Bocker Auto Group responded

We cannot thank you enough for your wonderful review of Bocker Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Bocker Chevrolet Buick GMC Team

June 02, 2023

Great people to work with. Made the process very easy. Thank you Jason, it was a pleasure to work with you. More

by Dennis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Bardel
Jun 05, 2023 -

Bocker Auto Group responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Bocker Chevrolet Buick GMC Team

May 25, 2023

We were very pleased with the salesman Brandon. He went above and beyond to find us a vehicle that fit us to a T. More

by Donjudy.greenfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Bocker Auto Group responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Bocker Chevrolet Buick GMC Team

May 19, 2023

So pleased with the Bocker Group. Brandon was our salesman there was no high pressure sales here. He took time to help us decide if we wanted to lease or buy. Worked with our time fra More

by joelkunz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Bocker Auto Group responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Bocker Chevrolet Buick GMC Team

May 06, 2023

I have never been to this dealer, 1100 hundred miles away, found the car online, contacted dealership and they followed through with everything I asked. Very pleased with Jacob More

by carguy1547
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wendling
May 09, 2023 -

Bocker Auto Group responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Bocker Chevrolet Buick GMC Team

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