Bocker Auto Group
Freeport, IL
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We bought a 2024 Chevrolet Trax, and worked with Kristen Dunn for the sale. Kristen was extremely helpful and knowledgeable, and kept us updated on everything throughout the experience. When our new vehicle Dunn for the sale. Kristen was extremely helpful and knowledgeable, and kept us updated on everything throughout the experience. When our new vehicle arrived at the dealership, Kristen sat in the vehicle with us to go over everything, and to help get everything set up. This new vehicle has a lot of bells and whistles, and Kristen answered all of our questions. We have only had the vehicle a week and Kristen checks in often to see how things are going. We were her first sale, and I am sure she will have many more. More
Bocker is one of the few dealerships that I'm willing to work with. Their sales reps that I have worked with, most recently Austin Bowser, are very courteous and friendly. Their service department, especial work with. Their sales reps that I have worked with, most recently Austin Bowser, are very courteous and friendly. Their service department, especially Brad Leverton, is very helpful whenever I have taken any of my vehicles in for servicing. More
Service department is TERRIBLE‼️. Went in for a blown tire - was sent from GM roadside which had us towed there. Service department was very rude and told us if we don’t have your ti Went in for a blown tire - was sent from GM roadside which had us towed there. Service department was very rude and told us if we don’t have your tire size you will have to have it towed somewhere else. Very poor customer service. Never once offered to even try to locate a tire for us! More
Very good service. Have no complaints at all, Brandon and his team were nothing but helpful to get us in the right car. They took in everything we told them we needed a Have no complaints at all, Brandon and his team were nothing but helpful to get us in the right car. They took in everything we told them we needed and they found the car we wanted. Will be going back in the future. More
This by far was one of the best experiences we have had at a dealership! Jason, Delbert and danny from Bocker group helped make the purchase of our truck so simple. Everything was explained so well. Wil at a dealership! Jason, Delbert and danny from Bocker group helped make the purchase of our truck so simple. Everything was explained so well. Will definitely be back next time! Thank you! More
Great friendly staff. I couldn't be happier with the Dodge Ram 1500 that I got on July 3rd. Was a very painless no pressure deal. I would definitely recommend going to Boc I couldn't be happier with the Dodge Ram 1500 that I got on July 3rd. Was a very painless no pressure deal. I would definitely recommend going to Bocker Auto Group for your vehicle purchase. More
So pleased with the Bocker Group. Brandon was our salesman there was no high pressure sales here. He took time to help us decide if we wanted to lease or buy. Worked with our time fra Brandon was our salesman there was no high pressure sales here. He took time to help us decide if we wanted to lease or buy. Worked with our time frame to pick the vehicle up and helped us to get everything set up! More
I have never been to this dealer, 1100 hundred miles away, found the car online, contacted dealership and they followed through with everything I asked. Very pleased with Jacob away, found the car online, contacted dealership and they followed through with everything I asked. Very pleased with Jacob More