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Bocker Auto Group

Freeport, IL

4.9
428 Reviews
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801 E. South Street

Freeport, IL

61032

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Showing 428 reviews

October 23, 2018

Absolutely fabulous! This was my first experience dealing with Katelyn! She is awesome! She really went out of her way to assist me! My regular service writer Wayne was o More

by THATMARY1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn
Oct 23, 2018 -

Bocker Auto Group responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. -Bocker Chevrolet Buick GMC Team

October 23, 2018

Getting a new car Everyone at the dealership was very nice and helpful. They were also very fast and the place was clean. It seemed as if everyone was smiling and havin More

by atompkins1297
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Mealing
Oct 23, 2018 -

Bocker Auto Group responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. -Bocker Chevrolet Buick GMC Team

October 22, 2018

Like My Malibu I'm very happy with my new Malibu. The 2018 Malibu a has sporty look to it, it's a comfortable ride and it has some nice features. I looked at some of More

by jeff.clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2018 -

Bocker Auto Group responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -Bocker Chevrolet Buick GMC Team

October 22, 2018

Excellent, Dealership to deal with. Bocker answers your questions with , No Pressure at all. They are Very thorough. Explain the vehicles options,. Brandon was very Knowledgeable on v More

by chris.whitehead56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2018 -

Bocker Auto Group responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. -Bocker Chevrolet Buick GMC Team

October 19, 2018

Great experience Ben was patient and understanding - and stayed in contact as he promised he would Everyone involved with the transaction was very professional … it w More

by jillsdsp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Marten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2018 -

Bocker Auto Group responded

We are happy to hear your time spent with Ben and our team was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best regards, -Bocker Chevrolet Buick GMC Team

October 18, 2018

EASY SHOPPING! After 6 mos of shopping, I knew what year and make I wanted. Just didnt know which model. Ben Marten made that decision easy! Very knowledgable gentle More

by Satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Marten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Bocker Auto Group responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service, from Ben and the rest of the Bocker Chevrolet Buick GMC team. Thank you for choosing us for your automotive sales needs and we look forward to working with you again in the future. Best regards, -Bocker Chevrolet Buick GMC Team

October 17, 2018

Awesome dealership Austin and Delbert made it happen for me great crew to work with would definitely go to them again easiest vehicle I’ve ever bought More

by jcampbell14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Bocker Auto Group responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Austin and Delbert were able to meet your needs. At Bocker Chevrolet Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best regards, -Bocker Chevrolet Buick GMC Team

October 16, 2018

Routine Service and Warranty Question Mike took the time to explain the details of the extended warranty in a professional manner. The waiting room was a clean and friendly atmosphere. I More

by Ann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Bocker Auto Group responded

We appreciate your marvelous feedback, Ann. It's our commitment to ensure quality customer care by providing clean and comfortable facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best regards, -Bocker Chevrolet Buick GMC Team

October 10, 2018

Great experience as always! Always very friendly and make the deal work! They make buying a vehicle painless with no pressure. That’s why we will only buy from Bocker More

by Harley25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Bocker Auto Group responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. We're happy to hear about your positive experience with us. -Bocker Chevrolet Buick GMC Team

October 09, 2018

Amazing and fun Everyone was fun and helpful even though I kept changing my mind about color and options. Would highly recommend this dealership and employees Reall More

by MAUS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Euell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Busch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Bocker Auto Group responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful and fun during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! -Bocker Chevrolet Buick GMC Team

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