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Bocker Auto Group
Freeport, IL
495 Reviews
TOP REASONS TO BUY AND SERVICE YOUR VEHICLE WITH THE BOCKER AUTO GROUP
-We hire local employees many that have been with us for over 20 years
-Family owned and operated in Freeport since 1971
-Best FREE Shuttle Service in Freeport and Stephenson Country
-We will pick up and deliver your vehicle upon request
-No pressure, hassle free buying experience from the most friendly & knowledgeable GM Certified Sales Team
-Best in the region 20 years in a row New Car Dealer
-Among the Best in the region Used Car Dealer and Service and Body Shop
-Stephenson County's only GM Certified Dealer
-Stephenson County's largest New Car and Truck dealer
-We sponsor many local event and charities for our local schools and benefits
-Quick Stop Oil Change - Stop in anytime to have your fluids checked, tire pressures adjusted, and oil changed with no appointment
-Comfortable waiting area with free coffee, water and WIFI
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 495 reviews
April 11, 2019
Used truck purchase excellence I gave them a tough list of preferences and they delivered spot on. Even with a limited budget, they found me a truck that fit my needs. Excellent cus I gave them a tough list of preferences and they delivered spot on. Even with a limited budget, they found me a truck that fit my needs. Excellent customer service. More
by JonF
April 10, 2019
Paid cash for a vehicle and in shop twice in a month My son paid cash for a vehicle. Bought to make room and have a reliable safe vehicle for his coming baby. Within 12-hours of buying the car the chec My son paid cash for a vehicle. Bought to make room and have a reliable safe vehicle for his coming baby. Within 12-hours of buying the car the check engine light came on. Had the vehicle looked at and there was over $600 repairs that HAD to be done. Becker said they would take care of it. They only bandaid the problems. Less than a month later he is having the same issue, took it to another repair shop and all issues are still the same. Shop supervisor was rude to my daughter in law. Won't return and dont recomend any body else either. More
by Ddkmom
Employees Worked With
February 16, 2019
Vehicle fixed in great time. I had to have my car fixed short notice. Bocker was in constant contact with me and I had my fixed in a short time. Everyone at Bocker is always frien I had to have my car fixed short notice. Bocker was in constant contact with me and I had my fixed in a short time. Everyone at Bocker is always friendly and helpful More
by daisy948799
Verified CustomerFebruary 13, 2019
Fast, friendly service I came in for an oil change on a very busy Saturday. Rich greeted my wife and I with a smile, advised his best estimate of a timeframe, and we were pl I came in for an oil change on a very busy Saturday. Rich greeted my wife and I with a smile, advised his best estimate of a timeframe, and we were pleasantly surprised that he had us out much quicker than expected. More
by tcurran2
Employees Worked With
Rich Wallace
February 11, 2019
Wheel Bearing I heard a grinding noise so I needed to have the problem addressed. Got an appointment in a day and a half. They did all points check & found my batt I heard a grinding noise so I needed to have the problem addressed. Got an appointment in a day and a half. They did all points check & found my battery was ending its life. With the brutal weather lately, it's nice to know these guys do over & above. More
by rodnan
Employees Worked With
February 04, 2019
car wouldnt start in extreme cold. Wayne arranged for car to be towed. He called me every step of the process. My car got a new battery. I always have positive experiences at Boc Wayne arranged for car to be towed. He called me every step of the process. My car got a new battery. I always have positive experiences at Bocker. More
by ruths8
Employees Worked With
February 04, 2019
very satisfying. Bocker went the extra mile to help me feel comfortable and I felt we were dealing with local folks who understand that purchasing a vehicle is serious Bocker went the extra mile to help me feel comfortable and I felt we were dealing with local folks who understand that purchasing a vehicle is serious business-like they say; the 2nd biggest investment you make. Austin worked hard in some very cold conditions to wash my truck and have-it ready for pick-up. He was also very patient in going over all the options on the truck,( many, new to me). Offering 2 free oil changes helps me get acquainted with the service dept., which is nice for future service needs. Austin also recommended a local outlet for having the Line-x, bed liner applied right there in Freeport, saving me a drive to Rockford. I love the truck!!! More
by 61scotts
January 31, 2019
Excellent Professionalism & Integrity! With my car was sitting in my garage with a battery issue at 4:15 am, I wasn't sure how I was going to get it to the sho Professionalism & Integrity! With my car was sitting in my garage with a battery issue at 4:15 am, I wasn't sure how I was going to get it to the shop. I called around 8 am and Brad took the call. At 8:30 am, Wayne rang my door bell with a portable hand held battery charger. I was so surprised and started laughing. (I was expecting a phone call) It made my day!!! Now that is SERVICE! More
by gjrandecker53
Employees Worked With
January 28, 2019
Integrity is everything! My number 1 issue with any car dealer is lack of communication but that was not the case with Bocker! April from their service department did a well a My number 1 issue with any car dealer is lack of communication but that was not the case with Bocker! April from their service department did a well above average job at communicating with me as to what was diagnosed, when the parts were available, and how soon they would have the work done - then they actually had it done before their promise. This was rare for me - I historically avoid dealers because they're difficult to deal with but after my experience with Bocker, they will get every bit of my business!! I should also note that there was an issue with my first repair - it broke down on me the day after I picked it up. But when I contacted Bocker, they had a tow truck sent out right away and they got my truck in the same day to repair it. Then they owned up to it being an issue they should have seen the first time and took care of it at no charge. Integrity means everything and they proved to me that they have it! More
by Keithavm
Employees Worked With
January 25, 2019
Too Slow The service is done well and the people are all very pleasant. But an oil/lube and tire rotation always takes 90 minutes. This latest visit I threw in The service is done well and the people are all very pleasant. But an oil/lube and tire rotation always takes 90 minutes. This latest visit I threw in new wiper blades...90 minutes. It's obvious to me that there's a problem but you must not agree so I would expect theses services to continue to take around 90 minutes...too long for me. More
by brigolf
Employees Worked With
