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Bocker Auto Group
Freeport, IL
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Great customer service, quick & efficient! Bocker has great customer service. We worked with Brandon, who was very quick and efficient! He also had great follow through with the whole process. Bocker has great customer service. We worked with Brandon, who was very quick and efficient! He also had great follow through with the whole process. More
Needed to have headlight and side light replaced. I just took our car in to have the headlight replaced but they complete checked the vehicle over to see if anything else was needed. Also, when I got I just took our car in to have the headlight replaced but they complete checked the vehicle over to see if anything else was needed. Also, when I got to Bockers, April had the car wait to take me to work and took care of all the paper work very quickly. Very happy with the service. Thank you! More
Service As always quick competent service. We use the Uber service offered by Bocker to transport us to home and back to the dealership and then drive our car As always quick competent service. We use the Uber service offered by Bocker to transport us to home and back to the dealership and then drive our car home. More
Great! Brandon was very patient and helpful! After I bought the vehicle he helped program my new car and showed me everything. He knew everything without Brandon was very patient and helpful! After I bought the vehicle he helped program my new car and showed me everything. He knew everything without even looking st the book. More
Getting a new car Everyone at the dealership was very nice and helpful. They were also very fast and the place was clean. It seemed as if everyone was smiling and havin Everyone at the dealership was very nice and helpful. They were also very fast and the place was clean. It seemed as if everyone was smiling and having a good day. I enjoyed my time at the dealership and the car. More
Absolutely fabulous! This was my first experience dealing with Katelyn! She is awesome! She really went out of her way to assist me! My regular service writer Wayne was o This was my first experience dealing with Katelyn! She is awesome! She really went out of her way to assist me! My regular service writer Wayne was on vacation. Katelyn, April and Brandon stepped up to the plate! It is great to have a local dealership you can trust and that will take care of you during your emergencies. More
Great to work with I was leaving for a weekend trip and unfortunately waited till the last minute to get my oil changed and tires rotated. April was great and got me in I was leaving for a weekend trip and unfortunately waited till the last minute to get my oil changed and tires rotated. April was great and got me in the next day. I love working with her and Rich in the quick lube. They were able to coordinate and get everything done quickly. More
Like My Malibu I'm very happy with my new Malibu. The 2018 Malibu a has sporty look to it, it's a comfortable ride and it has some nice features. I looked at some of I'm very happy with my new Malibu. The 2018 Malibu a has sporty look to it, it's a comfortable ride and it has some nice features. I looked at some of the used Malibu cars but this one stood out as the right car for me. More
Excellent, Dealership to deal with. Bocker answers your questions with , No Pressure at all. They are Very thorough. Explain the vehicles options,. Brandon was very Knowledgeable on v Bocker answers your questions with , No Pressure at all. They are Very thorough. Explain the vehicles options,. Brandon was very Knowledgeable on vehicle functions and operations. More
Great experience Ben was patient and understanding - and stayed in contact as he promised he would Everyone involved with the transaction was very professional … it w Ben was patient and understanding - and stayed in contact as he promised he would Everyone involved with the transaction was very professional … it was a pleasant experience! More