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Bocker Auto Group

Freeport, IL

4.9
428 Reviews
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801 E. South Street

Freeport, IL

61032

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Showing 428 reviews

October 30, 2018

Great experience buying a new truck Returned a lease vehicle and got a good deal on a new GMC pick up and bought it. Sales people were great and financial people did a fast professional More

by mcgregor3766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

Bocker Auto Group responded

Thank you so much for taking the time to write this review. We are very happy to hear about your positive experience at Bocker Chevrolet Buick GMC. Congratulations on the new truck! If you have any further needs, do not hesitate to stop by for a visit. Best, -Bocker Chevrolet Buick GMC Team

October 27, 2018

Professional, Fast. Sales and service has always been everything I have needed. The dealership has been a great experience for me in the purchase and service of my now si More

by maher.scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gretchen Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2018 -

Bocker Auto Group responded

Thank you so much for your loyalty and this wonderful review! We believe in efficient and professional customer service and we are glad that our team has always made such a great impression on you. Best, -Bocker Chevrolet Buick GMC Team

October 26, 2018

Great customer service, quick & efficient! Bocker has great customer service. We worked with Brandon, who was very quick and efficient! He also had great follow through with the whole process. More

by Jessica_9_00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2018 -

Bocker Auto Group responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing great and exceptional service to every customer that comes to our dealership. We are happy to see that your visit reflects these values and that Brandon assisted you in such an efficient manner. Give us a call if you have any further questions! Best, -Bocker Chevrolet Buick GMC Team

October 26, 2018

Service As always quick competent service. We use the Uber service offered by Bocker to transport us to home and back to the dealership and then drive our car More

by RPGeiser101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wollny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2018 -

Bocker Auto Group responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, -Bocker Chevrolet Buick GMC Team

October 26, 2018

Needed to have headlight and side light replaced. I just took our car in to have the headlight replaced but they complete checked the vehicle over to see if anything else was needed. Also, when I got More

by rccorn15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2018 -

Bocker Auto Group responded

Thank you for your great feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, -Bocker Chevrolet Buick GMC Team

October 26, 2018

thank you Great staff especially Ben - knowledgeable - very friendly - no rubbish talk. We knew what we wanted and it was turned around in less than an hour - More

by fintanpkenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Marten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2018 -

Bocker Auto Group responded

Thank you for taking the time to write about your experience. It's great to know Ben was able to provide you with a friendly and knowledgeable buying experience. Please feel free to call or stop by if there is anything else we can do to help you. Best, -Bocker Chevrolet Buick GMC Team

October 25, 2018

Great organization We recently required service, warranty work and collision repair for our 2013 GMC 2500 truck. My first call to Kaitlin coordinated all our needs int More

by dsmith69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Meinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn
Nov 03, 2018 -

Bocker Auto Group responded

Thank you for writing about your visit with us! We are happy to hear that Kaitlin was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, -Bocker Chevrolet Buick GMC Team

October 25, 2018

Great People and Better Service Great people and even better service . The people at Bockers are refreshing with their prompt and professional manner . It has always been a great exp More

by higgi808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delbert Bunker Sr.
Nov 03, 2018 -

Bocker Auto Group responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Best, -Bocker Chevrolet Buick GMC Team

October 24, 2018

Great! Brandon was very patient and helpful! After I bought the vehicle he helped program my new car and showed me everything. He knew everything without More

by net0930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2018 -

Bocker Auto Group responded

Thank you for reviewing your time spent at Bocker Chevrolet Buick GMC. Brandon is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best regards, -Bocker Chevrolet Buick GMC Team

October 23, 2018

Great to work with I was leaving for a weekend trip and unfortunately waited till the last minute to get my oil changed and tires rotated. April was great and got me in More

by lotz05
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2018 -

Bocker Auto Group responded

Thank you so much, Lotz05! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. -Bocker Chevrolet Buick GMC Team

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