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Bocker Auto Group

Freeport, IL

4.9
423 Reviews

801 E. South Street

Freeport, IL

61032

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Showing 423 reviews

October 25, 2018

Great customer service, quick & efficient! Bocker has great customer service. We worked with Brandon, who was very quick and efficient! He also had great follow through with the whole process. More

by Jessica_9_00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
Nov 03, 2018 -

Bocker Auto Group responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing great and exceptional service to every customer that comes to our dealership. We are happy to see that your visit reflects these values and that Brandon assisted you in such an efficient manner. Give us a call if you have any further questions! Best, -Bocker Chevrolet Buick GMC Team

October 25, 2018

Needed to have headlight and side light replaced. I just took our car in to have the headlight replaced but they complete checked the vehicle over to see if anything else was needed. Also, when I got More

by rccorn15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April Fyock , Brad Leverton , Wayne McCarthy
Nov 03, 2018 -

Bocker Auto Group responded

Thank you for your great feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, -Bocker Chevrolet Buick GMC Team

October 25, 2018

Service As always quick competent service. We use the Uber service offered by Bocker to transport us to home and back to the dealership and then drive our car More

by RPGeiser101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wollny, Wayne McCarthy
Nov 03, 2018 -

Bocker Auto Group responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, -Bocker Chevrolet Buick GMC Team

October 24, 2018

Great! Brandon was very patient and helpful! After I bought the vehicle he helped program my new car and showed me everything. He knew everything without More

by net0930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
Oct 25, 2018 -

Bocker Auto Group responded

Thank you for reviewing your time spent at Bocker Chevrolet Buick GMC. Brandon is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best regards, -Bocker Chevrolet Buick GMC Team

October 23, 2018

Getting a new car Everyone at the dealership was very nice and helpful. They were also very fast and the place was clean. It seemed as if everyone was smiling and havin More

by atompkins1297
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Haffele , April Fyock , Leon Mealing
Oct 23, 2018 -

Bocker Auto Group responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. -Bocker Chevrolet Buick GMC Team

October 22, 2018

Absolutely fabulous! This was my first experience dealing with Katelyn! She is awesome! She really went out of her way to assist me! My regular service writer Wayne was o More

by THATMARY1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn, Brandon Busker
Oct 23, 2018 -

Bocker Auto Group responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. -Bocker Chevrolet Buick GMC Team

October 22, 2018

Great to work with I was leaving for a weekend trip and unfortunately waited till the last minute to get my oil changed and tires rotated. April was great and got me in More

by lotz05
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
April Fyock , Rich Wallace
Oct 23, 2018 -

Bocker Auto Group responded

Thank you so much, Lotz05! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. -Bocker Chevrolet Buick GMC Team

October 22, 2018

Like My Malibu I'm very happy with my new Malibu. The 2018 Malibu a has sporty look to it, it's a comfortable ride and it has some nice features. I looked at some of More

by jeff.clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Allen
Oct 23, 2018 -

Bocker Auto Group responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -Bocker Chevrolet Buick GMC Team

October 22, 2018

Excellent, Dealership to deal with. Bocker answers your questions with , No Pressure at all. They are Very thorough. Explain the vehicles options,. Brandon was very Knowledgeable on v More

by chris.whitehead56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
Oct 23, 2018 -

Bocker Auto Group responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. -Bocker Chevrolet Buick GMC Team

October 19, 2018

Great experience Ben was patient and understanding - and stayed in contact as he promised he would Everyone involved with the transaction was very professional … it w More

by jillsdsp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Marten
Oct 25, 2018 -

Bocker Auto Group responded

We are happy to hear your time spent with Ben and our team was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best regards, -Bocker Chevrolet Buick GMC Team

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