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Bocker Auto Group

Freeport, IL

4.9
428 Reviews
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801 E. South Street

Freeport, IL

61032

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Showing 428 reviews

December 13, 2018

This time was a quick service. Just needed the oil changed. Used the Quick lube service. It was just that quick and friendly service. The waiting area was great, though the time wa More

by BobP.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2018 -

Bocker Auto Group responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving quick and friendly customer service and a comfortable place for all our guests during their visit at our dealership. Best regards, -Bocker Chevrolet Buick GMC Team

December 11, 2018

Buying a car from Bocker My experience buying a car from Bocker and dealing with Brandon and Mike was phenomenal. I couldn't have asked for better help and they helped me find More

by erinheim10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Bocker Auto Group responded

Thank you for taking the time to write this 5-star review. We strive to provide exceptional service to all our guests and are glad to hear that Brandon and Mike helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best regards, -Bocker Chevrolet Buick GMC Team

December 11, 2018

Excellence in Service!!!!! My experience with Brandon Busker and the way he takes care of us and our Buick Enclave is the best!!!! We are impressed with the quality and servi More

by dschmid1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Bocker Auto Group responded

We're excited to hear that Brandon took care of you and that everything went very smoothly. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new Buick Enclave for a long time to come. It was truly a pleasure working with you. Best regards, -Bocker Chevrolet Buick GMC Team

December 11, 2018

Friendly staff Great employees. Austin Bowser was very helpful on the vehicles we were interested in. Austin helped set the vehicle up with onstar and phone. We are More

by nehrkorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Hays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Busch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Bocker Auto Group responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Austin and our team were friendly and helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best regards, -Bocker Chevrolet Buick GMC Team

December 10, 2018

Good customer service. They were helpful with finding a car that was perfect for me and made sure i stayed within my budget. I found them easy to work with and they did ever More

by bma95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Obert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Bocker Auto Group responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best regards, -Bocker Chevrolet Buick GMC Team

December 08, 2018

Oil change I need a oil change took them 30 minutes they were very friendly too. And I got there 30 minutes before closing and they didn't mind at all🙂 More

by rogerswartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2018 -

Bocker Auto Group responded

Thank you for this glowing review of our service center. We know how valuable your time is and we aim to provide fast, friendly, and efficient service to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best regards, -Bocker Chevrolet Buick GMC Team

December 07, 2018

Great dealership Bocker Auto Group not only has amazing cars to choose from but an amazing staff! They care in all aspects of what you are looking for in a vehicle. Hi More

by ryan.michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Marten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2018 -

Bocker Auto Group responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, -Bocker Chevrolet Buick GMC Team

December 07, 2018

They are super! As always the guys in the service area were great! Plus they get the work done in a timely manner. Wouldn’t go any where else More

by wemotko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 09, 2018 -

Bocker Auto Group responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best regards, -Bocker Chevrolet Buick GMC Team

December 07, 2018

Repair headlight Headlight replaced and works excellent. I was told that it is difficult to replace on own. The actual service was 30 to 60 minutes. Cost was expens More

by timbarrette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2018 -

Bocker Auto Group responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Bocker Chevrolet Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, -Bocker Chevrolet Buick GMC Team

December 06, 2018

Quick, Friendly and Efficient Service My title says it all! The people are friendly, the service was excellent and it didn't take all day to get it done. Everyone made it a great experie More

by pamb7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2018 -

Bocker Auto Group responded

Thanks for your outstanding review! We're glad to hear that our team was quick, friendly, and efficient! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, -Bocker Chevrolet Buick GMC Team

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