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Bocker Auto Group

Freeport, IL

4.9
423 Reviews

801 E. South Street

Freeport, IL

61032

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Showing 423 reviews

December 08, 2018

Oil change I need a oil change took them 30 minutes they were very friendly too. And I got there 30 minutes before closing and they didn't mind at all🙂 More

by rogerswartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wallace
Dec 09, 2018 -

Bocker Auto Group responded

Thank you for this glowing review of our service center. We know how valuable your time is and we aim to provide fast, friendly, and efficient service to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best regards, -Bocker Chevrolet Buick GMC Team

December 07, 2018

Great dealership Bocker Auto Group not only has amazing cars to choose from but an amazing staff! They care in all aspects of what you are looking for in a vehicle. Hi More

by ryan.michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker, Ben Marten , Mike Haffele
Dec 09, 2018 -

Bocker Auto Group responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, -Bocker Chevrolet Buick GMC Team

December 07, 2018

They are super! As always the guys in the service area were great! Plus they get the work done in a timely manner. Wouldn’t go any where else More

by wemotko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker, Chase Euell
Dec 09, 2018 -

Bocker Auto Group responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best regards, -Bocker Chevrolet Buick GMC Team

December 07, 2018

Repair headlight Headlight replaced and works excellent. I was told that it is difficult to replace on own. The actual service was 30 to 60 minutes. Cost was expens More

by timbarrette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne McCarthy
Dec 09, 2018 -

Bocker Auto Group responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Bocker Chevrolet Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, -Bocker Chevrolet Buick GMC Team

December 06, 2018

Quick, Friendly and Efficient Service My title says it all! The people are friendly, the service was excellent and it didn't take all day to get it done. Everyone made it a great experie More

by pamb7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Allen
Dec 09, 2018 -

Bocker Auto Group responded

Thanks for your outstanding review! We're glad to hear that our team was quick, friendly, and efficient! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, -Bocker Chevrolet Buick GMC Team

December 04, 2018

Most enjoyable car buying experience to date! Brandon was great.Very knowledgeable about the truck we bought and not the least bit pushy! Very enjoyable to deal with. We'd highly recommend your de More

by myauntb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker , Danny Busch
Dec 09, 2018 -

Bocker Auto Group responded

Thank you for taking the time to write about your experience. It's great to know Brandon was able to provide you with a pressure-free and knowledgeable car buying experience. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, -Bocker Chevrolet Buick GMC Team

November 29, 2018

Recall service Bocker always does a great job! The service dept is friendly and professional. Love that they vacuum the interior after an oil change. I've purchase More

by ljas61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Leverton , Caitlyn Flanagan
Dec 09, 2018 -

Bocker Auto Group responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best regards, -Bocker Chevrolet Buick GMC Team

November 27, 2018

Great buying experience! Awesome truck! It’s been years since we’ve bought a new vehicle and we are trying to figure out all the new technologies. Brandon was A+ in guiding us More

by 2018 Seirra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker , Danny Busch, Mike Haffele
Nov 28, 2018 -

Bocker Auto Group responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. -Bocker Chevrolet Buick GMC Team

November 27, 2018

Tire replacement I had an issue with a piece of metal puncturing the tire and causing a flat. Due to the size of the puncture, I knew that it would not be able to be More

by TParkin550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April Fyock , Brad Leverton
Nov 28, 2018 -

Bocker Auto Group responded

It was our pleasure! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! -Bocker Chevrolet Buick GMC Team

November 25, 2018

Purchase of used vehicle Everybody was very nice and helpful. Brandon answered an email request. Was thinking of a Chevy but went with my dream car, a Cadillac. Really happy More

by sandeesharon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
Nov 26, 2018 -

Bocker Auto Group responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! -Bocker Chevrolet Buick GMC Team

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