Back

Bocker Auto Group

Freeport, IL

4.9
428 Reviews
Contact Dealership

801 E. South Street

Freeport, IL

61032

Directions

By Type

Showing 428 reviews

May 20, 2019

A step above the rest!!! Bocker Auto is a step above the rest. Car shopping/buying is never a fun endeavor, but Bocker auto made it quick and easy for us. They did everythin More

by HammermanR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Euell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019

New purchase Have not used the service department but the purchase of the 2019 GMC went smoothly as did the delivery of the vehicle. I am very pleased with the dea More

by Unclelat
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Busch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2019

Amazing Brandon and Mike were amazing and kind, I am forever a customer with them! They never pushed me into anything I could not afford or not comfortable wi More

by vsw83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haffele
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2019

Used truck purchase excellence I gave them a tough list of preferences and they delivered spot on. Even with a limited budget, they found me a truck that fit my needs. Excellent cus More

by JonF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wollny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Busch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2019

Paid cash for a vehicle and in shop twice in a month My son paid cash for a vehicle. Bought to make room and have a reliable safe vehicle for his coming baby. Within 12-hours of buying the car the chec More

by Ddkmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne McCarthy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2019 -

Bocker Auto Group responded

We apologize that your son is not happy with our service department. Customer satisfaction is our number one priority along with the safety of the vehicle. We are not perfect but are willing to learn from our mistakes and want to make everyone happy. Our Service Manager has made attempts to speak to you and get your feedback. When you have a moment please give us a call at 815-235-2121.

February 16, 2019

Vehicle fixed in great time. I had to have my car fixed short notice. Bocker was in constant contact with me and I had my fixed in a short time. Everyone at Bocker is always frien More

by daisy948799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2019

Fast, friendly service I came in for an oil change on a very busy Saturday. Rich greeted my wife and I with a smile, advised his best estimate of a timeframe, and we were pl More

by tcurran2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2019

Wheel Bearing I heard a grinding noise so I needed to have the problem addressed. Got an appointment in a day and a half. They did all points check & found my batt More

by rodnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2019

very satisfying. Bocker went the extra mile to help me feel comfortable and I felt we were dealing with local folks who understand that purchasing a vehicle is serious More

by 61scotts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2019

car wouldnt start in extreme cold. Wayne arranged for car to be towed. He called me every step of the process. My car got a new battery. I always have positive experiences at Boc More

by ruths8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
10
...