Bob Wondries Ford

New used car I am so happy that I got the 2010 Ford Fusion Hybrid. Lower insurance payment and better gas mileage. I hope to keep this car for a period. I am so happy that I got the 2010 Ford Fusion Hybrid. Lower insurance payment and better gas mileage. I hope to keep this car for a period. More

used fusion purchase Been looking into trading in my car. Went by the lot just to take a look and ended up finding a deal we couldn't pass up. Great customer service, f Been looking into trading in my car. Went by the lot just to take a look and ended up finding a deal we couldn't pass up. Great customer service, from sales to financing. Thank you! More

New Car Purchase My custom order experience was truly enjoyable. This was my 1st new car purchase. ever, and from the ease of "building" it on-line to picking it up a My custom order experience was truly enjoyable. This was my 1st new car purchase. ever, and from the ease of "building" it on-line to picking it up a few weeks later, I was very pleased with the professional, knowledgeable and friendly treatment I received from the folks at Wondries Ford. Melina and Juanita are the best. They actually care! More

repair service treatment My wife took her 2014 ford focus hatchback in for service and the representative at the service area named Romy was condescending and disrespectful by My wife took her 2014 ford focus hatchback in for service and the representative at the service area named Romy was condescending and disrespectful by telling my wife to "just adjust the counter", with out even looking at the car, "Don't you know how to reset it" talking to her in such disrespect. if i were there i would have left after telling the manager what a terrible experience she is having. the issue with the car is still the miles to empty counter is going down extremely fast. obviously something wrong because the car is stuttering and choking. but the service person said its 2 hours or they may not get to it until Monday - 3 business days later and if she wants a rental she will have to pay for it ,it they don't find anything wrong. without even starting the car or seeing the car or even treating her like a customer, he treated her more like she was bothering him. i will return myself and relay my disappointment directly with the manager. I DO NOT RECOMMEND WONDRIES FORD TO ANYONE and will tell everyone i know on social media and business contacts More

New Car Purchase This is the first time I did not mind buying a car. Your sales consultant Daniel Han was very experienced and explained all the details of the car This is the first time I did not mind buying a car. Your sales consultant Daniel Han was very experienced and explained all the details of the car. He was thorough and patient with answering all the questions we had. He went out of his way to make sure we had all the information we required and was very friendly. He did an excellent job. Juanita , who handled the paperwork was also very thorough and made it seem painless. It went very quick which we appreciated. All and all it was an enjoyable experience. More

Was a pleasure to do business at Bob Wondres Ford The Sales person we dealt with was very nice and helpful. He went out of his way to meet us at times that worked with our schedule. No sales tactics The Sales person we dealt with was very nice and helpful. He went out of his way to meet us at times that worked with our schedule. No sales tactics or high pressure. He was very knowledgeable of the cars and was great to work with! More

Happy Ending As long as there are people trying to correct the mistake, this matters everything. Dave is the one who reconnect me with this Dealer ship and Ford As long as there are people trying to correct the mistake, this matters everything. Dave is the one who reconnect me with this Dealer ship and Ford. More

Superb As always, setting up the time for the appointment on the telephone was effortless. The checking in process was enhanced by the exceptional positive e As always, setting up the time for the appointment on the telephone was effortless. The checking in process was enhanced by the exceptional positive energy by Roni Petrosian. The service was performed in the time frame of a few hours. Normally, I was able to wait and read in the nice waiting room equipped with television and coffee machine for about one hour. This time, safety recall work was involved and the courtesy offer to drive my daughter, Tanya Hahni, home and to pick her up to bring her back to Bob Wondries, was invaluable. Both drivers made the drives a most friendly experience. We do not know their names but would like to have their names shown in the recommendation. They contributed to the overall excellent experience. And let's not forget the highly professional paperwork, which spelled out every service performed in detail. More

Ben and Nelson in Service Dept. are the Best! Bought my 2013 Explorer at Wondries. When ever I've needed service Ben and Nelson ( i'm sure the others are great too) are the 2 guys that I've deal Bought my 2013 Explorer at Wondries. When ever I've needed service Ben and Nelson ( i'm sure the others are great too) are the 2 guys that I've dealt with. They are awsome in not only helping me but understanding. Once was under time constraints to get my vehicle back, as I was going out of town. They got my explorer back to me the same day. More

Most dishonest cheats ever dealt with I would never recomend buying a car from them. They burned me and will do the same to you. I purchased a vehicle from this dealer, It is a 2014 Chev S I would never recomend buying a car from them. They burned me and will do the same to you. I purchased a vehicle from this dealer, It is a 2014 Chev Spark EV and only had 900 miles on it. Before purchasing it I requested the sales man tony to inspect for damage inside and out, I also ask his manager to do the same. I purchased it without seeing it as I live in new york. I was assured by both people the car had no damage at all. I paid full sticker price of 16411 for it and was split registration and titling cost with the dealership. The dealership did not send me the plates with the car, the temp registration was not on the windshield of the car when it was delivered by the transport company. I called them and they said i would receive new plates from California, I called the dmv and they stated that the plates should have stayed with the car and that I would have to pay for registration again if I wanted plates from them. When the transporter picked up the car he noted the car as covered in dirt and that there was scratches and cuts in the paint. He could not see all the dents because of the dirt, so they were not marked. I cleaned it as soon as I got it home and found dents on the hood and roof. I also found the rear seat covered in nail polish, I took pictures and called tony and he told me that its a used car and that they were not there before he went on vacation, two days before the car was picked up. I asked why i wasn't told about any of the damage and he said it wasn't there, I talked to a sales manager by the name of Charles and he said they would not fix any of the problems because I purchased a used car. I said the damage was on the car when it was picked up and that they signed the transport paper work saying it was there. he said that it must have happened when it was in route. I said its right on the bill that it was like that when it was picked up. They do not clean cars before they are picked up so they can hide damage, and stick it on to the next guy.I also found that the air pump that is supposed to be in the trunk was not there. I would like that replaced as I can not use the tire sealant with out the pump that goes to it. This car has no spare tire from factory, and they give you a canister that screws onto the pump instead. but they only had half of the setup in the truck. I tried talking to the store manager Erik and have left messages, but he will not talk to me. This dealer will tell you to go pound sand down a rat hole. BEWARE More