Bob Valenti Chevrolet

Went into to get some known work done. Quoted an exceptionally high price to put my window back on track. When questioned the price the service writer gave me an attitude and seemed to be offended t exceptionally high price to put my window back on track. When questioned the price the service writer gave me an attitude and seemed to be offended that I knew what the service should cost and had cost previously. When I went to pick up the car so I could take it to another dealership who was charging the average rate the service writer insulted me, demanded me and insinuated that they couldn't do a service I was charged for because my tires were "economy". Returned my car in worst condition than I gave it to them. When I asked that they correct my car before I removed it from the lot the service writer rolled his eyes and gave me an attitude. I had to involve the owner of the store to get assistance. When I returned the next day to pick up my car, which now has a wedge of paper to hold my window up, the same service writer thought it was appropriate to yell at me and my husband in the parking lot in front of people, to insult my intelligence and act aggressively with a woman. I have been getting service at valenti for almost 20 years... never again. More

I had an issue over being charged for tire rotation when it is offered free during first check-up. Owner called me back to apologize for misunderstanding. I thought that was great, that the owner quickly ad it is offered free during first check-up. Owner called me back to apologize for misunderstanding. I thought that was great, that the owner quickly addressed the misunderstanding. He was extremely anxious to address the problem. He showed me he runs a company that cares about his loyal customers More

Asa our sales rep was very good polite and Quick with a great attitude ... and No were not related Lol ...We shopped quite a few dealerships all over New England but traveled 150 miles to shop at Bob Valen great attitude ... and No were not related Lol ...We shopped quite a few dealerships all over New England but traveled 150 miles to shop at Bob Valenti Chevrolet. It was Top Notch would highly recommend More

horrible new experince The sales person was ok. That’s about it. Bought a brand new truck. It got damaged on the lot. Body shop “fixed” it horribly. The detail job on delive The sales person was ok. That’s about it. Bought a brand new truck. It got damaged on the lot. Body shop “fixed” it horribly. The detail job on delivery was horrible. It was still half dirty and full of swirl marks. After driving a hour one way for them to make it rite not at all happy More

Treated very rudely by Valenti Chevrolet service dept today. I am from out of state so had questions regarding Emissions testing. Wanted to get it done & look at new cars while waiting, but left after s today. I am from out of state so had questions regarding Emissions testing. Wanted to get it done & look at new cars while waiting, but left after service clerk was abrupt and condescending. Very loudly so. I was so surprised by how unprofessional he was I decided I was going elsewhere. As I headed out he was scoffing loudly. Will never do any business with Valenti! More

Absolutely thrilled with our experience! Dave Marsh our sales guy was so friendly and helpful and David Schwartz our business manager Was honest and thorough! sales guy was so friendly and helpful and David Schwartz our business manager Was honest and thorough! More

Professional and prompt Never felt pressured and more importantly treated my wife with respect when I was unable to make our initial viewing of the vehicle. The whole crew fr Never felt pressured and more importantly treated my wife with respect when I was unable to make our initial viewing of the vehicle. The whole crew from financing to sales were great!!! More

Great experience from start to finish! The people were very friendly. They listened to what I wanted in a car and found the best option out there. Very responsive an from start to finish! The people were very friendly. They listened to what I wanted in a car and found the best option out there. Very responsive and helpful throughout the process. More

Customer Satisfaction This is my second purchase from Bob Valenti Chevrolet...I went back for a second purchase because their service department is very customer oriented, This is my second purchase from Bob Valenti Chevrolet...I went back for a second purchase because their service department is very customer oriented, easy to make appointments, lifetime oil changes that are quick and easy, just a friendly bunch of employees. My first car purchase was with Thomas smith, a very friendly and helpful salesman. My second purchase was with salesman Edgar Roman, a very helpful and attention to detail kind of guy...made the process smooth and seamless. Would recommend this dealership to anyone... Brian More

Awesome pleasure Our dealer Edgar was extremely helpful and we appreciate his guidance on choosing our impala. He was an incredibly knowledgeable, amicable, and overal Our dealer Edgar was extremely helpful and we appreciate his guidance on choosing our impala. He was an incredibly knowledgeable, amicable, and overall honest salesman. We would definitely recommend Edgar to other potential purchasers. More