Bob Tyler Toyota

They were prompt, courteous and great to do busy with. Thanks Sawyer for all your help. Love my beautiful drive! A different kind of dealership. Thanks Sawyer for all your help. Love my beautiful drive! A different kind of dealership. More

Watch finance like a hawk. Specifically Shelby. She put in a care package that I did not want. Asked for it to he canceled. Got my statement in the mail and it is still on there. Do not like being deceived in a care package that I did not want. Asked for it to he canceled. Got my statement in the mail and it is still on there. Do not like being deceived. More

Billy Shoultz and Travis help us avail the vehicle we wanted with ease and less stressful compared to what we experienced from other dealership. We have the vehicle that we wanted, with payments we are wanted with ease and less stressful compared to what we experienced from other dealership. We have the vehicle that we wanted, with payments we are comfortable with. Than you for assistance. More

Bob Tyler is a cheat you had better beware before buying anything from these people. We had a deal our truck got minor damage in a rear ended accident before we turn it in. They reduced the trade in price anything from these people. We had a deal our truck got minor damage in a rear ended accident before we turn it in. They reduced the trade in price and sss as I’d they would handle the repair and get the money from insurance and cut is a check to cover the reduced trade in. Now they are telling us oh no we are doing that you have to deal with the insurance co ... we have no truck no paperwork. And last time I saw this truck they had it for sale without fixing it. The salesman Hunter Rogers says he just told us what his manager said for him to say. They do this all the time. DO NOT TRUST THESES PEOPLE. EVEDENTLY THEY DONT KNOW RIGHT FROM WRONG. TAKING NO RESPONSIBILITY AT ALL. More

This will be my absolute last time doing business with Bob Tyler. The Only reason i purchased this car is because THE LORD had this car just for me. The service i got i hope that NOBODY EVER HAS TO GO THR Bob Tyler. The Only reason i purchased this car is because THE LORD had this car just for me. The service i got i hope that NOBODY EVER HAS TO GO THROUGH THAT. If if they do I pray that the Lord see fit to shut down the whole Bob Tyler business. This disorganization was ridiculous. I was told bring documents then the day was told i need 1 million additional documents. I was told the bank had approved then told we weren't Told we were then told we weren't. Was told to call and get insurance then then after insurance was purchased to walk off the lot told we weren't. Because one finance manager approved the case then another deemed us not eligible.When all along approved by the bank..The bank was blamed all together but when i spoke with the bank was told a whole different story than what the rep told.Had a finance manger that came and told US WRONG INFORMATION. AND HIS RESPONSE WASN'T to help but get your insurance money back..What kind of customer service is this? That's how you all treat people? I can assure you i will tell the world NOT TO SHOP AT BOB TYLER! I will also be reporting this to the BBB someone needs to be ACCOUNTABLE For this service. The Only one that O can say that deserves a raise and to be recognized is Brittney. This woman went over and beyond. It was her kindness and empathy that had us to stay and complete that purchase. I was Her that made the situation worth fighting through. Brittney needs to be recognized because she cared when the other staff didn't. Great job. More

BOB TYLER TOYOTA sends you emails "bait and switch" style. Once you get to the store they give you many excuses on why that deal would be impossible for them to do, and yet they send them with very cle style. Once you get to the store they give you many excuses on why that deal would be impossible for them to do, and yet they send them with very clear numbers on down payment and monthly payments. The email clearly states what is included and what is excluded from the ad in the disclaimer. I asked them to add fees and taxes (the excluded items from the email) and they weren't able to provide that. More

Claudio Nati is an excellent sales representative. He is knowledgeable, actively listens, and wants to help the customer to find the right fit! I highly recommend. knowledgeable, actively listens, and wants to help the customer to find the right fit! I highly recommend. More

Sawyer Martin is a wonderful young man. He was patient, understanding, and friendly throughout the process of my Mother's new car purchase. Very knowledgeable about the many vehicles and options available. understanding, and friendly throughout the process of my Mother's new car purchase. Very knowledgeable about the many vehicles and options available. We were especially appreciative for the delivery to her home. The time spent with her sitting in the car while it was pouring down rain and going over every detail, button, and feature, answering questions. Thank you Sawyer for going above and beyond to make this all happen. More

The Worst NEW CAR EXPERIENCE that lingered for 3 yrs. Absolutely the WORST CUSTOMER SERVICE. Every maintance appt required additional trip back to either fix or put leftover piece on ffloorboard back to Absolutely the WORST CUSTOMER SERVICE. Every maintance appt required additional trip back to either fix or put leftover piece on ffloorboard back together. Take car to body shop.....plan on them telling you 1 wk. ENDS up being 4 wks. No commitment to Quality service in any form. RUNTHE OTHER DIRECTION FROM BOB TYLER TOYOTA!!! More

Avery Greene is the best salesman ever. I have talked to him on several occasions about 4Runners and Highlanders. He is very friendly and knowledgeable and upbeat. Thanks so much.🙏 him on several occasions about 4Runners and Highlanders. He is very friendly and knowledgeable and upbeat. Thanks so much.🙏 More