Bob Tyler Toyota

A great experience I initially came into the dealership for car service, but i traded in ny 2008 Camry, and ended up purchasing a 2014 Camry. Stacey Connelly was the sa I initially came into the dealership for car service, but i traded in ny 2008 Camry, and ended up purchasing a 2014 Camry. Stacey Connelly was the sales representative that assisted me and he was awesome. I felt like he really tried to help me, not just make a sale and I appreciate him for that. Definitely will be recommending others to come here. More

Trade in for a new car I had a great experience. I never felt pressured or hassled by the sales team. I worked with Paul Soderlind, he was awesome, loved his attitude, "I I had a great experience. I never felt pressured or hassled by the sales team. I worked with Paul Soderlind, he was awesome, loved his attitude, "I'm here to help the customer and make that person satisfied with their purchase". The financing department was amazing! Kim Douglad went the extra mile to find me a low interest rate! I was able to drive away in a new car with low monthly payments! I will definantly be a repeat customer! More

purchased new car second vehicle purchased.from this dealer both were new vehicles. I'm 86 yrs old so have purchased a number of cars and motorcycles over the years and second vehicle purchased.from this dealer both were new vehicles. I'm 86 yrs old so have purchased a number of cars and motorcycles over the years and of cource at my age you can imagine I'm a grump so when I tell you that Stacey Connley was the best experience I ever had, no pressure he listen to what we wanted and didn't try to sell us what he thought we should have. More

very unprofessional I never write reviews, but my experience there prompted me to express my opinion. The sales person was inexperienced .They had little knowledge of the I never write reviews, but my experience there prompted me to express my opinion. The sales person was inexperienced .They had little knowledge of the vehicles and lied about the origin of some of the pre owned sedans. Thet are in fact ex rental cars. The sales manager was not even courteous enough to explain his pricing. It was just a bad experience. Will definately not recommend this Toyota dealership to anyone. The sales person even started a conversation about a customer he was on the phone with and his negative opinion of the deal that customer wanted. I was really wondering why he was telling me the story. Incredible! More

Excellent buying experience My 3rd purchase from Bob Tyler Toyota. A verry friendly and hospitable group but what I like most is their "no nonsense" approach to doing business. My 3rd purchase from Bob Tyler Toyota. A verry friendly and hospitable group but what I like most is their "no nonsense" approach to doing business. Buyiing agreements are easily arrived at. No "nickle dime" haggling negitiations. Once an agreement is reached, the sales finalization process is completed expeditiously and with a friendly approach by all involved. I would suggest to anyone shopping for an automobile make Bob Tyler a necessary stop before any final purchase decision. More

Waste of time. Worst car shopping experience ever. Went to Bob Tyler to see a few used cars advertised online. One of the three cars was available to see and test drive. It was not our favorite but we Went to Bob Tyler to see a few used cars advertised online. One of the three cars was available to see and test drive. It was not our favorite but we drove the car and had the sales person appraise our trade. While we waited and waited and waited a bit more for the salesperson to return with some figures on the car. My wife and I finally had to ask the receptionist to page the sales person we waited some more. We could see the trade so no one was looking at the trade to make an appraisal. After we were tired of waiting, we advised the receptionist to have the sales person give us a call with the numbers. As we were leaving he finally came out to meet us at the car we were trading with his numbers to buy the car. The price for the car was more than the sale price on the internet and the offer for the trade was not worth the paper he handed us. Forget the price of the newer car this sales person had $900 as the price for the trade, which was between $1800 - $3000 below any other dealer in Pensacola. When I saw the number this sales person brought out I realized I just wasted a few hours of my life I will never get back. After I left we went to another dealer and sold the trade for $2500 cash and then found the perfect car at a great price. I do understand dealerships have to make money but how can a sales person, sales manager, or dealer stay in business know they are trying to steal from those who keep them in business. Buyer beware and be prepared if you go to Bob Tyler Toyota to purchase a vehicle. More

Absolutely superb new vehicle buying experience Excellent sales staff and management. No games. Straight forward. When the vehicle that I wanted was not available in stock, they ordered the vehicle Excellent sales staff and management. No games. Straight forward. When the vehicle that I wanted was not available in stock, they ordered the vehicle for me as I was willing to wait for the 6 weeks for it to be delivered. They got the vehicle for me 2 weeks earlier than promised and actually at a lower cost than the original agreed price which my credit union buying service had negotiated. Ask for Paul Soderlind, he was a fantastic salesman. Verne the General Manager also met with me several times and bent over backwards to help me order the vehicle that I wanted. Never once did they try to convince me to purchase a vehicle off of the lot. One of the finest dealerships that I have ever dealt with. Truly exceptional. More

Pleasant experience with knowledgeable staff I usually hate going to buy a car, especially with my husband but tonight changed my mind. Mostafa was friendly, not pushy, let my husband tell him ex I usually hate going to buy a car, especially with my husband but tonight changed my mind. Mostafa was friendly, not pushy, let my husband tell him exactly what we are looking for and willing to pay, he didn't try the usual games. Working with Kim Douglas, financial director, they got us a great deal on a great car, wonderful warranty, all with a smile and great personalities. Would definitely recommend, and definitely recommend working with Mostafa "Mo" and Kim Douglas. More

Go see Shawn Eidson The title says it all. My initial visit was very unpleasant but a sweet lady by the name of Sunshyne Holbert was very attentive and quick to fix my is The title says it all. My initial visit was very unpleasant but a sweet lady by the name of Sunshyne Holbert was very attentive and quick to fix my issue. She put me in touch with Shawn and I could not be a happier 2016 Tacoma owner. He is super helpful, knowledge and responsive. I ordered a vehicle back in September and while the wait felt like forever they made it as seamless as possible. More

Amazing sellsman The sellsman Steve Rollee was amazing he was one of the reason's I chose to buy with Toyota. I had an appointment to get to he made it possible for me The sellsman Steve Rollee was amazing he was one of the reason's I chose to buy with Toyota. I had an appointment to get to he made it possible for me to get my new car for a record car deal. I was so happy with my new purchase Steve made this whole car buying experience enjoyed. More