Bob Tyler Toyota

Did you know you employ people with theft records!?! The other day my husband and I came into your dealership to find a family vehicle. We ran into an employee and wanted to ask her a quick question; bot The other day my husband and I came into your dealership to find a family vehicle. We ran into an employee and wanted to ask her a quick question; both myself and my husband have never been so disrespected and dealt with such a rude individual when we were just trying to ask a simple question. After looking at her name tag and then asking a follow employee what her name was we learned that is was your employee Heather Phelps. My husband is a deputy so he is very protective of me and our family and so when this girl was rude we felt extremely disrespected.I want to just inform you of what kind of employee you have; she not only has traffic violations but she also has a theft record. This completely shocks me because we have heard so many great things about Bob Tyler but for you all to have such employees as this baffles me. I would hate to think if people knew someone was in their personal vehicle when it's in service and know they have a theft record they would not take there vehicles there. Not only that but also have learned that she has a suspended drivers license that was suspended in January 2017, this is a great disappoint that Bob Tyler would employ such employees. Don't you all do back ground checks? This all is even public record. I would hope to one day have a good experience with Bob Tyler. We are highly disappointed customers. More

Highly satisfied My fiancé and I have been looking for a car for almost 2 years now. We never thought we would actually be able to afford a new car. Thanks to Bob Tyle My fiancé and I have been looking for a car for almost 2 years now. We never thought we would actually be able to afford a new car. Thanks to Bob Tyler and Chris Jenkins they helped make a dream come true!! We got such an amazing deal! We could not ask for a better experience! Everyone was so helpful and friendly. We highly recommend doing business here! More

Did not do the work I made an appointment for an oil change. I get there, the first thing I said to the service advisor, I want the oil changed. I waited, after awhile, h I made an appointment for an oil change. I get there, the first thing I said to the service advisor, I want the oil changed. I waited, after awhile, he comes out and says ,all done. No charge, OK I did not have my reading glasses, so I read the invoice at home, They did not change the oil. What? More

Excellence Service My husband and I recently purchased 2 cars from Bob Tyler. Our salesman Jason Mobley is OUTSTANDING. We came in looking for a car for me and we left My husband and I recently purchased 2 cars from Bob Tyler. Our salesman Jason Mobley is OUTSTANDING. We came in looking for a car for me and we left with a car for my husband too. Best service EVER!!!! Jason is the absolute best car salesman I have every met. He comes highly recommended! Michelle Springs More

Excellent service Bob Tyler is a great dealership, they have excellent service, and the employees extremely great at theirs jobs. I highly recommend bob Tyler their se Bob Tyler is a great dealership, they have excellent service, and the employees extremely great at theirs jobs. I highly recommend bob Tyler their service is amazing and they'll find your the vehicle you want . More

Purchasing a Toyota Tundra TRD PRO I had a truly fantastic experience with this dealership and the entire staff. Chris Jenkins and Sarah Cagle went above and beyond to get me into the I had a truly fantastic experience with this dealership and the entire staff. Chris Jenkins and Sarah Cagle went above and beyond to get me into the vehicle of me dreams. I was looking for a rare Toyota TRD PRO in cement color (approx 100 made). Chris and Sarah worked tirelessly to meet my request. I was given a very fair value on my trade in as well as on the purchase price for the truck. I was kept up to date with information as procurement advanced... There was no games or tricks. They delivered exactly what I wanted in a manner every consumer hopes for. Everyone from sales, maintenance and finance Were friendly, knowledgeable and assisted throughout the entire process. I'm extremely happy and will recommend them to friends and family in the future. Thanks guys!! More

I was coming in to trade in my vechile I don't appreciate Mr. Gulley not being honesty. I feel like he lead me on. He never not once returned any one of my phone calls back. He never gave m I don't appreciate Mr. Gulley not being honesty. I feel like he lead me on. He never not once returned any one of my phone calls back. He never gave me a straight up answer was i going to b able to trade my vehicle in or not. I didn't know if i needed more cash down or what the problem was. I had much better luck when i came in the first time and purchased the vechile i have now. I will be going somewhere else i will never return there ever again i waisted time and still haven't got a call or aa direct answer. I believe in conducting business the right way. Also whoever Shawn was he was waiting on an answer from him. I am very upset but I know never to go to bob Tyler again More

Great deal, great folks! From initial contact (Lorie Johnston) to closing the deal (Chris Jenkins) couldn't have been a better experience. I was going thru a car buying servi From initial contact (Lorie Johnston) to closing the deal (Chris Jenkins) couldn't have been a better experience. I was going thru a car buying service and talking with several dealers. The Bob Tyler team initial offer beat all the others as well as communicating a desire to "work the numbers". Chris Jenkins did a stellar job with the sales manager (Sarah Cagle) to meet my price goal. From the welcome sign with our name on it when we arrived to the full tank of gas when we pulled out, the entire staff was courteous, competent, and genuinely concerned to give us the best car buying experience. Highly recommend, you won't be sorry! More

Excellent service I have used this dealer to service my Tacoma for years. Today however I took my granddaughters older RAV-4 for brake service. Friendly techs and re I have used this dealer to service my Tacoma for years. Today however I took my granddaughters older RAV-4 for brake service. Friendly techs and relatively good prices for services. Have never had to return for do-over. They now have a great coffee/cappuccino/mocha machine that makes extremely good coffee; and did I say FREE? More

Master of Finance! Josh did an amazing job getting me into my BMW!!! My situation was complicated; Josh was patient and professional throughout the entire process. Th Josh did an amazing job getting me into my BMW!!! My situation was complicated; Josh was patient and professional throughout the entire process. Thanks for making this purchase one of the smoothest I've experienced. Happy Holidays! Theresa A. Mosley More