Bob Tomes Ford - Service Center

I recently visited Bob Tomes Ford in McKinney, TX, and had the pleasure of working with James Merriman. His enthusiasm and commitment to addressing my vehicle repair needs were exceptional. After a thorou had the pleasure of working with James Merriman. His enthusiasm and commitment to addressing my vehicle repair needs were exceptional. After a thorough inspection, the team efficiently replaced a water pump in just a few hours. I am extremely satisfied with my first visit and wholeheartedly recommend James Merriman and the Bob Tomes Ford Maintenance Team for their outstanding service. More

The service team at BTF are top notch. Our Advisor Chance Turner is first rate. Danny F has been the leader there through 4 new cars for my family. We drive past 5 ford stores to bring our Our Advisor Chance Turner is first rate. Danny F has been the leader there through 4 new cars for my family. We drive past 5 ford stores to bring our cars to BTF. More

Service department is fantastic! Rex in service was very attentive and responded with text and updates about the status of my vehicle! Rex in service was very attentive and responded with text and updates about the status of my vehicle! More

Service was great, Tim was very helpful. I’ve never had a problem at Bob Tomes Ford. I’ve never had a problem at Bob Tomes Ford. More

They were able to take care of my maintenance needs over the holidays and return my truck on the same day. Good communication and reasonable time estimate are of completion. Would trust my truck to then aga the holidays and return my truck on the same day. Good communication and reasonable time estimate are of completion. Would trust my truck to then again. More

Tim Barnett took really good care of us today! ! We brought in both of our vehicles for scheduled service and he made it easy for us, his attentiveness to our needs was above and beyond what we exp ! We brought in both of our vehicles for scheduled service and he made it easy for us, his attentiveness to our needs was above and beyond what we expected, thanks Tim for everything that you helped us with today!!! 5 stars for Tim today for sure!!! More

Excellent customer service! Shane in the service department was very helpful when I stopped by this week to ask a question. Shane in the service department was very helpful when I stopped by this week to ask a question. More

Couldn’t have been more efficient. On time and friendly. Explained the process. When he was finished, told me what he fixed and what his inspection had discovered. Would use this servi On time and friendly. Explained the process. When he was finished, told me what he fixed and what his inspection had discovered. Would use this service in the future. More

Responsive to customer needs and innovative approaches to conducting business on behalf of Ford Customers conducting business on behalf of Ford Customers More

Very professional and excellent follow through. They did what they said they would quickly and efficiently. They did what they said they would quickly and efficiently. More