Bob Tomes Ford

Edgar did a good job of dealing with my request to purchase your 2024 GMC AT4X. There was a breakdown in communication but Alex the Manager went above and beyond to make the situation right with me. I purchase your 2024 GMC AT4X. There was a breakdown in communication but Alex the Manager went above and beyond to make the situation right with me. I look forward to purchasing again from Bob Tomes in the future. More

Best Service . ... always looking forward to working with them. Looking forward to my next purchase. Thanks Tomes Auto Group. ... always looking forward to working with them. Looking forward to my next purchase. Thanks Tomes Auto Group. More

Best service I was looking forward to working with them. Can’t wait until my next purchase! Can’t wait until my next purchase! More

We had a great experience and really appreciated our salesman and the finance team. Would definitely go back. salesman and the finance team. Would definitely go back. More

Quick to help and fast and easy. Process was comfortable and not extremely stressful from the salesman. Process was comfortable and not extremely stressful from the salesman. More

Great communication and experience with buying a car. Upfront with us. Overall a good experience with Mike. Upfront with us. Overall a good experience with Mike. More

Sales and finance took great care of me. Top notch team, helpful and much appreciated Top notch team, helpful and much appreciated More

Great crew easy to deal with purchase was a breeze and Tyler was very helpful throughout the process! Tyler was very helpful throughout the process! More

Great experience finding a car that will fit our growing family. They offered great pricing and made financing easy. family. They offered great pricing and made financing easy. More

Review for Bob Tomes Ford If I could give Bob Tomes Ford zero stars, I absolutely would. This is by far the worst Ford dealership in the DFW area, and my experience here has been nothing short of infur Ford zero stars, I absolutely would. This is by far the worst Ford dealership in the DFW area, and my experience here has been nothing short of infuriating. First, they are extremely pushy when it comes to sales. From the moment you step on the lot, you feel bombarded and pressured into making a purchase. There’s no regard for what you actually want or need—they’re solely focused on closing a sale at all costs. To make matters worse, they sneak over $3,000 worth of useless add-ons into the final price without even telling you. It’s shady, dishonest, and feels like a total bait-and-switch. I didn’t even realize the inflated costs until it was too late. We’re a fast-growing company, and this dealership completely ruined what could’ve been a strong, long-term business relationship over a few thousand dollars. Recently, we were in the market for both an F-250 and an F-350. I personally called their salesperson and asked them to match a price from another dealership. Instead of working with us, he called back claiming that he had spoken with the other dealership and that their pricing was “wrong” and “misleading,” accusing them of lying just to get people in the door. This was an obvious and unprofessional attempt to undermine the competition, but guess what? I’ll save my time by never stepping foot in Bob Tomes Ford again. Their service department is just as bad, if not worse. Any issues with the vehicle are met with indifference and subpar customer care. They clearly don’t prioritize their customers, and you get the distinct feeling that once the sale is made, you’re no longer important to them. I deeply regret buying my truck from Bob Tomes Ford and would never recommend this dealership to anyone. Save yourself the headache and go elsewhere. This place is a nightmare, and I will never do business with them again. Avoid at all costs. More