Bob Tomes Ford

Best in Texas, heck US! I leased a Ford F-150 from Bob Tomes in 2013, and wanted to get a liner and cover. For my 1st lease I was upside down and they were very willing to g I leased a Ford F-150 from Bob Tomes in 2013, and wanted to get a liner and cover. For my 1st lease I was upside down and they were very willing to go above and beyond. I had a year left and decided to see if I could turn in early and upgrade rather than just get a cover and liner for the truck I would most likely return in a year for a better model. I emailed exactly what I was hoping to accomplish and with my range. When I arrived they already had the truck pulled up and ready, with the terms. I got all I wanted and more and while waiting for finance they all checked on me and Chase talked fishing with me for a great while. I will never go to another dealership and no matter who you deal with, Butch, Chase, Johnny, Brian...anyone they will make you feel important and aren't your typical 'what you want is impossible unless you spend alot more dealerships.' James, who is ordering the cover, heard I wanted it sooner and even called around to see if they had any backouts of the model/color I needed to get it done sooner! Love Bob Tomes!!!! More

The right place Bob Tomes Ford is near my neighborhood and off and on I stopped there to look at new pickups. It was finally time to replace my 13 year old F150. Aft Bob Tomes Ford is near my neighborhood and off and on I stopped there to look at new pickups. It was finally time to replace my 13 year old F150. After shopping around for almost 2 months, starting and ending at Bob Tomes, and 4 failed deals later at other dealers I purchased my new truck at BTF. My wife and I worked with Chase and had a great car buying experience. Nothing pushy, no holding your car keys on the trade in, no bait and switch tactics. Just a fair price, good value on my trade in, and great customer service. I see a long term relationship for us at Bob Tomes Ford. More

1st time buying a Truck, Great Experience Met Dan Hulsebus and we walked the lot looking at the different styles and models available. Dan was able to answer all my questions and I left witho Met Dan Hulsebus and we walked the lot looking at the different styles and models available. Dan was able to answer all my questions and I left without testing driving. I did setup an appointment for a test drive later in the week. No pressure just provided answers to all my questions. Agreed on a reasonable price and completed the transaction without any problems. All the employees I came in contact with during my buying experience were friendly and very helpful. More

Purchasing a Late Model F 150 truck Great place, just left another Ford dealership, too pushy. Too slow in finding what we wanted. Henry met us as we arrived at Tomes. Sought out what we Great place, just left another Ford dealership, too pushy. Too slow in finding what we wanted. Henry met us as we arrived at Tomes. Sought out what we needed, found the exact truck within minutes... gave a fair price for the trade-n. ...Henry represents the dealership well. I am 'sold' on Bob Tomes Ford. More

Wonderful car-buying experience! We received excellent customer service while purchasing our new vehicle. We were considering two different models and it took us some time to make ou We received excellent customer service while purchasing our new vehicle. We were considering two different models and it took us some time to make our final decision. Jesus was very patient, friendly, and really made the entire experience enjoyable. From test drives through financing, we had a very positive experience at Bob Tomes Ford and will specifically recommend Jesus Alvarez to family & friends looking to buy a vehicle. More

Another Great Vehicle Buying Experience at Bob Tomes Ford My wife and I decided it was time for me to get back in a pickup and Bob Tomes Ford has always been our go-to dealership. Contacted Scotty Luther aft My wife and I decided it was time for me to get back in a pickup and Bob Tomes Ford has always been our go-to dealership. Contacted Scotty Luther after seeing what we wanted online and Scotty did a wonderful job of helping us trade in the Escape we bought about 5 years ago and got us into a super-clean 2009 F-150 Lariat. Great job Scotty! More

great place to buy a vehicle We live 700 miles away from your dealership and were a little apprehensive going into the process, but I can truly say that this was one of the best e We live 700 miles away from your dealership and were a little apprehensive going into the process, but I can truly say that this was one of the best experiences we have ever had in purchasing a vehicle. Scotty Luther was very straight forward and honest during the whole process. Scotty did a great job of creating value in our lives and we will look forward to working with you in the future. Thanks,Rick, Dot &Tyler More

Worked with Paul on a pre-owned vehicle the dealer had. I would not hesitate to recommend him. We bought the vehicle in September of 2012. Paul was great to work with. Little to no pressure from him. I I would not hesitate to recommend him. We bought the vehicle in September of 2012. Paul was great to work with. Little to no pressure from him. I felt like he was on my side and worked hard for us to get the lowest price on the car for us. He let us keep the car over a long weekend to let us get a feel for the car. On a Cars.com search it was one of the lowest prices for that make/model and mileage in the country. The car was already priced to sell but we ended up getting it for less after some back and forth. Clean Carfax etc...again no surprises. I made sure that before heading to the finance department that if there were any surprises that I would walk away in a heartbeat. Paul assured me he would not waste my time. No complaints from the finance department. The met my credit union interest rate. Go see Paul in the pre-owned sales department if you want a no pressure, no gimmick sales guy. More

I have bought several vehicles through the years from Alfred and his staff, Bill and Floyd, and from the second the deal starts it has always been a great experience. After the sale I have always been ta Alfred and his staff, Bill and Floyd, and from the second the deal starts it has always been a great experience. After the sale I have always been taken care of as well. Joe, back in service, is very prompt to contact me making sure I am updated in a timely manner... I would HIGHLY recommend Bob Tomes Ford and Alfred Davidson and his staff for anyone that needs a Ford product... Great prices and better service.. More

We were in the market for a Mustang. Found one we liked, negotitated and agreed on a price to include a Reverse Assist Mirror addition. We signed our offer like that, the salesman went off to talk to the Ma negotitated and agreed on a price to include a Reverse Assist Mirror addition. We signed our offer like that, the salesman went off to talk to the Manager and came back, said we had a deal. My husband and I filled out the finance paperwork and left to get our trade-in car. When we came back the mustang was pulled up to the showroom door, they took our trade-in and began preparing the paperwork. At this point, we'd been working with them for about 4 hours. And everything seemed to be OK. After another 30 mins or so, the salesman brought the paperwork to his desk and told us that everything was ready except that the manager had decided they wern't going to include the Reverse Assist Mirror. The agreement we had signed was lined through and they'd written "Does not include reverse assist mirror". This is about a $450 dollar add-on. So we told the salesman that it wasn't what we'd agreed to and asked him to go find out if his manager wanted to lose the sale for $450. He came back and said the manager wouldn't budge. We didn't buy the car. This is almost a bait and switch approach to car sales and I would caution anyone who tries to work with this dealership to be very careful. We certainly won't be back. Note to the dealership - if they hadn't agreed to the add-on to begin with, we'd probably still have bought the car. The fact that they agreed to a written offer and then changed at the last minute is what killed the deal. Not an eithical way to do business. More