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Bob Tomes Ford

McKinney, TX

4.8
1,995 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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950 S Central Expressway

McKinney, TX

75070

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Showing 1,995 reviews

August 22, 2023

This dealership had a great selection of cars which made our trip to McKinney worth it. Our challenges resulted in getting proper help since we are out of town. We had one sales rep who just didn't seem int More

by Dirk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tanner Felton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Baskin I would give 5 stars too.
Aug 24, 2023 -

Bob Tomes Ford responded

Dirk, we apologize that you found the sales experience less than stellar and we appreciate your transparent feedback. We passed your note along to our leadership and understand that our e-commerce Director, Greg Blessing reached out by phone to discuss the shortcomings of your visit with you and ensure any outstanding items were handled. We were pleased to hear that despite your frustrations, you and your wife are enjoying the new Bronco, which is great. If anything pops up and we may be of greater assistance, do not hesitate to reach back out to Greg directly at gblessing@bobtomesford.com or 214-544-5008. Safe travels and best wishes!

August 21, 2023

Tanner Nguyen was really wonderful for work with. He was so a sweet to my daughter. There was no pressure. More

by AMBERDGRIGS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Bob Tomes Ford responded

AMBERDGRIGS, thank you for sharing 5-stars! We're glad to hear Tanner Nguyen is wonderful to work with! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

August 21, 2023

Great dealership, great management. Helped me out a lot with my deal. Can’t be more Satisfied. My Salesman Moe walked everything I needed and he was just great. Ask for him for anything More

by Ferasasadieh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Asadieh 5 stars
Aug 21, 2023 -

Bob Tomes Ford responded

Ferasasadieh, thank you for sharing 5-stars! We're pleased to hear Moe was great and earned your recommendation! We appreciate your feedback and look forward to serving you additionally in the future. Take care!

August 19, 2023

Tuve un buen trato y me ofreció cobertura adicional. .e atendió ameen buen vendedor y el gerente More

by Jose luis Molina
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ameen
Aug 19, 2023 -

Bob Tomes Ford responded

Jose, thank you for sharing 5-stars! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

August 17, 2023

. They are great during the purchase of a vehicle,but after the sale.forget about it. They will not return any calls, they will not help with anything, even small little questions. After the sale you wil More

by dale_seifert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Travis Nixon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Bob Tomes Ford responded

Dale, we apologize that your experience post-sale has been less than stellar. We passed your feedback to our leadership and our team mentioned Pete reached out yesterday and spoke with you regarding your concerns and worked to address them and provide solutions. Pete noted he left you with his personal contact for any future needs so you have a resource you can rely on. Our New Car Director, Chase Prater also wanted his contact left behind incase he can ever be of assistance. You may reach Chase direct at cprater@bobtomesford.com or 214-544-5018. We wish you the best and we’re always here to assist if needed. Safe travels!

August 16, 2023

We chose the because of inventory. Our salesperson was knowledgeable and easy to work with. More

by hoffman44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Bob Tomes Ford responded

hoffman44, thank you for sharing 5-stars! We're glad to hear our team is knowledgeable and easy to work with! We appreciate your feedback and look forward to serving you additionally in the future! Take care!

August 15, 2023

Kyle and the man I met with in finance were both very helpful and the process was seamless. Vehicle was received in good condition and I’m happy with where we landed on price and the overall experience. More

by andrewjameswicker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Nelson
Aug 15, 2023 -

Bob Tomes Ford responded

andrewjameswicker, thank you for sharing 5-stars! We're happy to hear Kyle and the rest of our team are helpful and provided a seamless process! We appreciate your feedback and look forward to serving you additionally in the future! Take care!

August 15, 2023

Tanner was amazing. I reached out through email and he answered all my questions including payment within just a few emails. I was in and out of the dearlship quicker th More

by NickB
Recommend Dealer
Yes
Employees Worked With
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Reed
Aug 15, 2023 -

Bob Tomes Ford responded

NickB, thank you for sharing 5-stars! We're pleased to hear Tanner is amazing, communicative and quick! We appreciate your feedback and look forward to serving you additionally in the future! Thanks again!

August 14, 2023

Great experience. Wade was easy to work with. I really do not generally enjoy the car buying experience but that was not the case this time. The process went very s More

by AB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade Baskin
Aug 14, 2023 -

Bob Tomes Ford responded

AB, thank you for sharing 5-stars! We're happy to hear Wade is easy to work with and provided a great experience! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

August 13, 2023

Dalton was absolutely amazing. They worked with me and it was a relatively fast process. Gave me a fair trade-in value for my gold truck. Did I mention that Dalton was amazing!! More

by SMORRIS9
Recommend Dealer
Yes
Employees Worked With
Dalton
Aug 14, 2023 -

Bob Tomes Ford responded

SMORRIS9, thank you for sharing praise regarding your experience working with Dalton! We love hearing that he gave you a fair trade value and provided a 5-star experience. Let us know when we may serve you next. Thanks again!

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