Bob Tomes Ford

Amazing! This was the least stressful car buying experience that I've ever been through. Rick Garcia was an absolute pleasure to work with. Frank Goswick was This was the least stressful car buying experience that I've ever been through. Rick Garcia was an absolute pleasure to work with. Frank Goswick was fantastic. They both went above and beyond anything I would have expected. More

Great Dealership 4 of us went in together to each get a vehicle. 3 of us signed deals and working on the 4th. Everyone was polite, friendly, and easy to work with. 4 of us went in together to each get a vehicle. 3 of us signed deals and working on the 4th. Everyone was polite, friendly, and easy to work with. More

Buyer Beware of Bob Tomes Ford and Salesman Gil McDaniel I found Bob Tomes and salesman Gil McDaniel to be both dishonest and unprofessional. Gil was very nice initially. The negotiation was a different stor I found Bob Tomes and salesman Gil McDaniel to be both dishonest and unprofessional. Gil was very nice initially. The negotiation was a different story. To his credit, he attempted every dirty trick of the trade, starting with an initial price before rebates $1,000 higher than an internet price previously offered to us. He tried to explain it away, claiming it was loyalty cash when the possibility of a trade-in had not even been discussed. Additionally, without mention, he/they attempted to include a "required" $795 protection package and $895 Gap insurance after being specifically told we were not interested. Lastly, after reviewing our final offer with management, Gil all but threw our personal paperwork at us saying "have a merry Christmas and good luck finding the deal you're looking for!" as if the offer was totally ridiculous. It is important to note: we made the exact same offer, on a car with the exact same MSRP, at a different dealership the very next day--closing the deal in half the time. I am a loyal Ford customer, owning multiple Ford vehicles, but will obviously never step foot in Bob Tomes Ford again and will warn others to avoid as well. More

No one enjoys buying a car until ...they walk through the doors of Bob Tomes Ford. Thomas Reed was hands down the easiest and best salesman that I have worked with. I will never go to ...they walk through the doors of Bob Tomes Ford. Thomas Reed was hands down the easiest and best salesman that I have worked with. I will never go to another Ford dealership because Bob Tomes Ford is where it’s at! Thank you Tommy for going to bat for me and making my experience amazing and stress free! More

Fantastic to "Deal" with I had just bought a car for my son two weeks before, not a FORD his choice, so here I was starting the process all over again for my daughter...UGH. W I had just bought a car for my son two weeks before, not a FORD his choice, so here I was starting the process all over again for my daughter...UGH. We had already gone to 2 other FORD dealerships, not great experiences. So I got online to look for cars. I found what she was looking for an Escape 2017 and also for myself Edge Titanium (I should say, the previous dealer told me to just go back and lease another RDX) When "Dan the Man" got back to me I was a little nervous, but I set an appointment to go see him the next day. What a fabulous guy! Dan heard what I wanted and really worked for me! I left that day with my Edge, they didn't have my daughter's Escape but they have found her one! He has kept me in the loop and I am going today to pick it up. Great dealership, fantastic people! More

No Games! It was refreshing working with a true professional like Gil McDaniel! I told him we weren't going to play the back-and-forth, my-manager-wants-to-tal It was refreshing working with a true professional like Gil McDaniel! I told him we weren't going to play the back-and-forth, my-manager-wants-to-talk-to-you type of games you see played at many car dealers. We worked out a fair price for a new Ford F-150 Platinum and a fair trade-in on my Escalade, so I didn't have to go through the hassle of trying to sell it myself. The entire staff was friendly and easy to work with. I highly recommend them! More

William Leigan Needed front brakes replaced., received 5 STAR SERVICE! Dropped off my vehicle, took it in immediately, and drove me back to my desired location! Chip Needed front brakes replaced., received 5 STAR SERVICE! Dropped off my vehicle, took it in immediately, and drove me back to my desired location! Chip Cox the service consultant met every need and handled everything smoothly. Will recommend to everyone and always use them for my vehicles! More

Awesome service director and service advisories When I get my 2017 Ford Raptor serviced, I feel respected and appreciated by the staff. Bob tomes Ford in McKinney tx has awesome leadership with ther When I get my 2017 Ford Raptor serviced, I feel respected and appreciated by the staff. Bob tomes Ford in McKinney tx has awesome leadership with there service director in Robert Hulsey. He is very customer friendly along with his service staff. I don’t know much about the sales department but I can say that the service department s by far the best service department I ever dealt with. Robert is a great human being and he is one of the most nicest people you can ever meet. Thanks Robert More

New Ford Escape Had gone over the mileage on the wife's leased Ford Fusion. Went up to Bob Tomes on Saturday, 25 Nov. on seeing about what we were going to get next. Had gone over the mileage on the wife's leased Ford Fusion. Went up to Bob Tomes on Saturday, 25 Nov. on seeing about what we were going to get next. As we got there my old buddy Butch Millican was standing outside by front door( I had bought my F-150 from him 5 years before) went to his office decided on a Escape that was on the showroom floor and about 3 hrs. later was on the way home with it. Easy Peasy so very easy. More

Very Accommodating My salesman was Michael K. Everyone who assisted in the process of purchasing my new vehicle was patient and accommodating. Responses were timely and My salesman was Michael K. Everyone who assisted in the process of purchasing my new vehicle was patient and accommodating. Responses were timely and polite. Would definitely recommend, especially to first time buyers like myself More