Bob Tomes Ford

Best Dealer Experience I've had in 40 years In 2013 I bought a used F-150 at another local dealership and had nothing but bad experiences from the start with them. It took 6 weeks for them to o In 2013 I bought a used F-150 at another local dealership and had nothing but bad experiences from the start with them. It took 6 weeks for them to order and install a damaged taillight that they had promised to fix when I bought the vehicle, then they failed to notify me of a leak through the back window. Needless to say I took the vehicle to Bob Tomes Service Department and they corrected everything at no charge (even the taillight) I've had that truck taken to the dealership for miscellaneous services and recalls and have always walked away pleasantly surprised. This past weekend, I stopped in at the dealership to look at their inventory of Ford Rangers as I've been researching this model for a few months now, and met Kevin Rucker who spent time with me not using the stereotypical "dealerspeak" and other tactics. His observations and recommendations were based on logic, common sense, and was a breath of fresh air as he wanted to find the vehicle that was right for me and wanted to match exactly what I was looking for. As a result, I purchased the 2019 Ranger and actually moved up to a Lariat model as Kevin and I had discussed an upgraded XLT Model and offered only the options I really needed. While taking my wife in for her "ok" on the deal, she discovered a used vehicle on the lot and based on our experience with not only Kevin but the Finance Manager who finalized our paperwork, she is coming in this late afternoon to work out a deal on that vehicle as well. Kudos to Kevin and the rest of the staff at this dealership as they made this experience extremely easy and pleasant for me. I usually don't do recommendations but felt this was warranted to share with other folks looking to buy a vehicle but were too stressed out because of past experiences. Thanks again! More

Return client, still happy with the sales team After working dealer for over three years the team there is still on top of their game. Glad to give the dealer business and support our local busine After working dealer for over three years the team there is still on top of their game. Glad to give the dealer business and support our local business. The sales team there make the decision easy. More

Service Love this dealership! I have been buying cars and trucks from Bob Tomes since 2004 always a pleasant experience. From the first greeting to driving o Love this dealership! I have been buying cars and trucks from Bob Tomes since 2004 always a pleasant experience. From the first greeting to driving off the lot . I highly recommend this dealership. Theresa Frye More

Overall experience at Bob Tomes I was looking around the metroplex for a good truck at a fair price and Jeff Griffin at Bob Tomes Ford in McKinney came through. I was hesitant to pul I was looking around the metroplex for a good truck at a fair price and Jeff Griffin at Bob Tomes Ford in McKinney came through. I was hesitant to pull the trigger on my truck purchase and admittedly, I waffled quite a bit. Jeff was patient with me throughout the process. I never felt pressured. Jeff always seemed to want me to be sure I was making the correct decision and comfortable with that decision. I have driven a Ford truck for 40 years and they have always kept me on the road but no product is perfect. As soon as I got home I found an issue with the truck. Ford did everything they said they would when I purchased the truck. They stood behind my warrantee and they very quickly corrected the issue and got me back on the road, keeping me informed and updated the whole way. I would not hesitate to refer Bob Tomes Ford of McKinney, Jeff Griffin or the Bob Tomes Service Department. The experience was as good as buying a truck can get. More