Bob Tomes Ford

Josh Howard was amazing. Kendrick did a great job. Mo is finance was great as well! Kendrick did a great job. Mo is finance was great as well! More

I’m proud of the team , service, building a great relationship , friendly, creating a family atmosphere relationship , friendly, creating a family atmosphere More

I came in to test drive a bronco on Dec 7th. I was assigned a 19 year old salesperson who kept making up facts throughout the process, like once he realized I liked the eruption metallic green c I was assigned a 19 year old salesperson who kept making up facts throughout the process, like once he realized I liked the eruption metallic green color, he started going on about how the green color bronco is discontinued next year (which it isn't) and so on and on. Granted I didn't do my research thoroughly but the salesperson not knowing facts about the car they are selling is absurd. And then came the hard sell with the long blonde haired guy, his manager. Not only did he try to take advantage of the fact that I didn't come in prepared , and so pressuring me into buying the same day, he gave me a really crap deal in hindsight and tried pawning it off as the best deal I'm gonna get anywhere in the country. The worst part is he pulled a hard inquiry on my credit, when I explicitly told both of them, I didn't authorize them to do a hard inquiry. He did it anyway, saying it's a soft check and when I got an alert of a hard inquiry on my phone right away, he tried gaslighting me that it's a soft check, and that he knows what he's doing and he does this all the time. I've now corroborated with multiple credit monitoring services and they all show it as a hard inquiry. Why did you do a hard inquiry on my credit report ? I'm going to report this to Consumer bureaus and dispute the hard check on my credit. I'm open to suggestions on how to report this. To top it off, he was extremely rude at the end when he realized I wasn't gonna take the xxxxty deal, saying how I wasted 2 hours of their time and just being condescending throughout the process. Don't buy your car here and certainly avoid dealing with these 2 people. More

I am appreciate so much all the sale Kyle Rudy Rheude he do very good hop for me thank you I am giving him 7 star do very good hop for me thank you I am giving him 7 star More

My experience was horrible. A salesman named Michael. Have me driving 2 1/2 hrs to this dealership to view a truck that I was very interested in. Told me the truck was still ava A salesman named Michael. Have me driving 2 1/2 hrs to this dealership to view a truck that I was very interested in. Told me the truck was still available for me to look at. Get to the place an he tells me it’s not available. He forgot to view the chart or something, to verify it’s availability. To me Mr. Michael was very unprofessional. Will never go back More

Salesman was the only reason we bought the car from there. The finance guy was a different story. Bad attitude the whole time we were signing and then called my wife after for a question and was rude there. The finance guy was a different story. Bad attitude the whole time we were signing and then called my wife after for a question and was rude again. That guy would be the reason we would not buy another car from your dealership More

My salesman Jesus Rojas was very pleasant to negotiate with, and he got me a very good deal on my new truck. with, and he got me a very good deal on my new truck. More

Contacted sales mgr regarding my needs…had vehicles ready to review. Set a time to meet…vehicles were ready when I arrived…Coach was very knowledgeable regarding the vehicles…the buying process was very easy to review. Set a time to meet…vehicles were ready when I arrived…Coach was very knowledgeable regarding the vehicles…the buying process was very easy! More

Kevin was very nice and very helpful. It was great experience buying my truck. Thank you It was great experience buying my truck. Thank you More