Bob Tomes Ford
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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GREAT SERVICE AS USUAL Salespeople and Financing Dept were GREAT-ALWAYS WILL BUY FROM Bob Tomes! Customer FOR LIFE-Bought Several over last few years GREAT DEALERSH AS USUAL Salespeople and Financing Dept were GREAT-ALWAYS WILL BUY FROM Bob Tomes! Customer FOR LIFE-Bought Several over last few years GREAT DEALERSHIP! More
Horrible! Pushy We walked in with a pre-approval.. We met with Brandon who did an amazing job helping us answering all of our questions. Once we had picked our car, We walked in with a pre-approval.. We met with Brandon who did an amazing job helping us answering all of our questions. Once we had picked our car, let them access our trade in. Once the finance department got involved it went downhill FAST!! They tried to sell us a car listed for 23k for 30k!! All because we were preapproved for 50k loan! We wanted the car we had picked out, but it didn’t work out as we tried to negotiate with the finance department for the price listed on the website. We finally had to get up and walk out, which they wasted our time, kept our car keys refusing to let us leave trying to get us to pay 7k above the sticker price of the car!! Absolutely the worst experience ever!! Will never recommend anyone to visit this dealership!!!!! More
Quick and easy Kellie made the process quick and painless! She really was great and very personable, I'd definitely recommend her to anyone looking for a truck. Kellie made the process quick and painless! She really was great and very personable, I'd definitely recommend her to anyone looking for a truck. More
Pleased customer Wasn’t expecting much but Lance Trieu greeted us and had us come in. We were at another dealership and had a car picked out. Decided just to stop in. Wasn’t expecting much but Lance Trieu greeted us and had us come in. We were at another dealership and had a car picked out. Decided just to stop in. Got numbers to where I didn’t think they could. Lance was great along with the other guys involved. I have dealt with other Ford dealerships that I had left not pleased with my experience. I will be back to Bob Tomes!! More
quick and easy car purchase Kevin and Chase did an outstanding job of making car buying fast and easy. Questions answered, paperwork quick...out the door with a new vehicle in n Kevin and Chase did an outstanding job of making car buying fast and easy. Questions answered, paperwork quick...out the door with a new vehicle in no time at all! More
Leak in New Tire Slow leak in tire of a new vehicle with only 650 miles. They took over 3 hours to find the pinhole leak. They then determined that it was not repairab Slow leak in tire of a new vehicle with only 650 miles. They took over 3 hours to find the pinhole leak. They then determined that it was not repairable. I had to purchase a new tire. They did waive the balancing. However it is now going on 4 hours. How long does it really take to find a leak and put on a new tire??? My patience has expired!! More
No pressure sales I purchased a 2013 4Runner Limited from Greg Griffin at Bob Tomes Ford. Greg was a awesome salesman. He did not pressure me at all and gave me all the I purchased a 2013 4Runner Limited from Greg Griffin at Bob Tomes Ford. Greg was a awesome salesman. He did not pressure me at all and gave me all the time I needed to make my purchase decision. I definitely recommend Bob Tomes Ford for your next vehicle purchase. It was a pleasure! More
Fast, friendly and no pressure to buy Kevin Rucker was our salesman and from the first minute I knew we were in for a great experience with him. I have dealt with many salesmen and never Kevin Rucker was our salesman and from the first minute I knew we were in for a great experience with him. I have dealt with many salesmen and never had such a great time as I did with Kevin. He wasted no time in getting us into the driver seat of the trucks we wanted to test drive. Pleasant conversation the whole time, and when we made up our mind which to buy, he facilitated a very quick purchase with no sitting around waiting on paperwork. By the time we had signed he had our truck ready to go with a full tank of gas and temporary tags and ready to roll! What a great experience! More
AWESOME EXPERIENCE! 3RD PURCHASE AT BOB TOMES. (1) BUTCH MILLICAN & (2) FLOYD LAWRENCE. FRIENDLY & PROFESSIONAL. EXPEDITE ALL PAPERWORK. KEYS FOR MY NEW RANGER PICKUP FRO 3RD PURCHASE AT BOB TOMES. (1) BUTCH MILLICAN & (2) FLOYD LAWRENCE. FRIENDLY & PROFESSIONAL. EXPEDITE ALL PAPERWORK. KEYS FOR MY NEW RANGER PICKUP FROM BUTCH ASAP. I TELL EVERYONE ABOUT THIS AWESOME DEALERSHIP. GREAT EXPERIENCE. More
Excellent New Truck Purchase Experience Worked with Butch Millican (and Floyd). Over past year daughter, son, & wife also worked with him and all bought new Fords (this from a Cadillac & GMC Worked with Butch Millican (and Floyd). Over past year daughter, son, & wife also worked with him and all bought new Fords (this from a Cadillac & GMC family). Liked the way he handled the sale process - no pressure, no BS, plain and simple honest answers to all questions. Found a few vehicles matching my desired options list and colors; not exactly easy given options NOT wanted. "Let me know which one is the right one! If not these, I'll help find the right one!" When time came to talk price, good price given (you need to do your homework!!) so a comfortable and an acceptable purchase price could be reached and agreed upon. Based on Service department handling of the rest of the family - always friendly and accommodating - timely service times. Comfortable with the future service of my new vehicle. Post purchase introduction to Eric Murrell (Aftermarket Sales) - anything else that you need for your truck let me know - by the way, yes - quote given before walking out of dealership - and subsequent order being placed. Very impressed with the dealership; but, Butch sold me on my first Ford truck, Bob Tomes Ford as the place to buy and service that truck, and for him to be that person I entrusted to buy from. Thank you, Butch, with all the highest scores available, and Bob Tomes Ford for having someone of his caliber representing them! More