Bob Tomes Ford

Great Service / Great Ride! Last week my wife and I came into Bob Tomes Ford in McKinney looking for a new SUV. We already had one in mind when we were introduced to Tommy, one o Last week my wife and I came into Bob Tomes Ford in McKinney looking for a new SUV. We already had one in mind when we were introduced to Tommy, one of the sales guys there. He took us out onto the lot, directly to the one we were looking for and showed us the vehicle. It was really nice, but not quite what I wanted after seeing it. I asked Tommy if he had any similar to that one, but with different features. Right away, he knew what I was asking for and led us to the one I now own. Tommy was extremely knowledgeable, and one of the nicest guys all around. He made the experience for us extremely comfortable, with no pressure what so ever. Whatever questions we had, he was able to answer. When it came down to making a deal, he did everything he could to get us in the neighborhood of what was comfortable for us, including offering us 0% financing, which I wound up qualifying for. Tommy really made sure we were well taken care of. The whole experience was just fantastic… never have I purchased a vehicle with as little haggling and no pressure, and in and out the door with the SUV of my dreams in such a short amount of time. Even the financing was a great experience. When my wife and I are ready for another vehicle, you better believe we’ll be heading back to Bob Tomes Ford in McKinney! More

Make it right! My BRAND NEW 2017 Escape Titanium has spent 110 days in the service department at Bob Tomes Ford. 84 of those days are JUST since Dec 19th. The car is My BRAND NEW 2017 Escape Titanium has spent 110 days in the service department at Bob Tomes Ford. 84 of those days are JUST since Dec 19th. The car is STILL not fixed! Ford won't buy it back because the dealership wants to "move forward with the repair". But they have no idea how to fix it! My car has not even been touched by anyone at the dealership for OVER 14 days. How in the world is that acceptable in any way? Bob Tomes Ford has $36000 and i have nothing but stress, heartache and aggravation! More

Amazing people and service! We have bought from Bob Tomes Ford and had our cars serviced there and highly recommend Mr. Philip Milam! He does an amazing job in the service depart We have bought from Bob Tomes Ford and had our cars serviced there and highly recommend Mr. Philip Milam! He does an amazing job in the service department. More

Bob Tomes Customer for Life! I have been buying vehicles from Bob Tomes Ford for over 20 years! My salesman has been Mr. Alfred Davidson each time! Mr. Davidson is phenomenal! Bob I have been buying vehicles from Bob Tomes Ford for over 20 years! My salesman has been Mr. Alfred Davidson each time! Mr. Davidson is phenomenal! Bob Tomes Ford is the most honest dealership I've ever conducted business with! I am a Bob Tomes customer for life! More

Great Sales I have worked with the dealer twice now. First for my Wife's Explorer and now my Mustang. Both time where excellent other then waiting for the finance I have worked with the dealer twice now. First for my Wife's Explorer and now my Mustang. Both time where excellent other then waiting for the finance team to call me in and sign papers(This part took the longest both times and found myself waiting for around an hour.). Tanner was a great salesmen though, worked with me in any way he could to get me the car I wanted for the price I needed. More

Outstanding Overall Experience! Bob Tomes ford employees bent over backwards to make sure my used care buying experience was top notch. Everything was super smooth and easy. Car wa Bob Tomes ford employees bent over backwards to make sure my used care buying experience was top notch. Everything was super smooth and easy. Car was in great shape. Financing was easy. Overall Great Experience! More

Very Poor Customer Service Service department is horrible. Terrible service and care for customers. Please save yourself the time and money and go somewhere else. From phone eti Service department is horrible. Terrible service and care for customers. Please save yourself the time and money and go somewhere else. From phone etiquette to follow up, Bob Tomes is far below average. I've had 2 very bad experiences and will not have another one because I will take my business and purchase of 2 more vehicles to another dealership. More

Great customer service!!! Bob Tomes Ford in McKinney, TX rocks!! In the process of looking for a new vehicle and new vehicle options, Jillian was such a great help! She was qui Bob Tomes Ford in McKinney, TX rocks!! In the process of looking for a new vehicle and new vehicle options, Jillian was such a great help! She was quick to answer my phone call and was able to point me in the right direction with a great sales consultant who I'm excited to do business with. Five stars for Bob Tomes Ford and their customer service! Thank you! More

Greatest sales person to work with John (chicago) Sopocy I have purchased 3 cars from Bob Tomes Ford and John in the last 10yrs. Nothing ever changes. Great people in sales as well as service. I will go no w I have purchased 3 cars from Bob Tomes Ford and John in the last 10yrs. Nothing ever changes. Great people in sales as well as service. I will go no where else to purchase. More

Recommending Earl Townsend Earl Townsend sold me a F 150. He is really easy to work with and he explained how everything worked in my truck. He also got me a great payment and s Earl Townsend sold me a F 150. He is really easy to work with and he explained how everything worked in my truck. He also got me a great payment and spent time explaining the benefits of gap insurance and etch. I highly recommend Earl Townsend @ Bob Tomes Ford! More