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Cadillac of Calabasas

Calabasas, CA

5.0
9 Reviews

24400 Calabasas Rd

Calabasas, CA

91302

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Showing 9 reviews

August 03, 2024

I had a rough couple of years and michael Hernandez At Cadillac of Calabasas Gave me the hope and confidence that i needed. He was Compassionate and very Knowledgeable about the vehicles and their functio More

by Monie03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez
July 10, 2024

I’m so grateful for the help of this dealership! Shawn and Adrian in the service department have come to our aide many times! Huge help and very gracious and transparent! More

by S. Basseri
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn and Adrian in service
May 19, 2024

I absolutely LOVE this dealership! Both Service and Sales have really changed my mind about this dealership! First, the remodel of this building is amazing. Staff is all friendly and More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Blanton, Steve
May 15, 2024

The service dept provides exceptional service. The service manger was very personable and had answers for all of my concerns. Highly recommended dealership. More

by Sundevil89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Blanchard
May 14, 2024

I recently visited Calabasas Cadillac in Calabasas, California for a service appointment, and I must say, the experience was fabulous. The customer service was top-notch from start to finish. The entir More

by usingmyownmind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Blanton
June 16, 2021

Best dealership for Volvo! Thanks Wayne Lewis for the honest and upfront approach in getting me a great lease deal on my 2021 Volvo XC90 T8! More

by pc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Lewis
Jun 22, 2021 -

Cadillac of Calabasas responded

Hello, thank you for sharing your recent 5 star experience with Wayne here with us at Bob Smith Volvo Cars. We are pleased to hear that he got you a great deal. Congratulations on your new 2021 Volvo XC90! Thank you for joining the Bob Smith family, and we are here for you anytime you need. Enjoy every new mile ahead!

January 28, 2021

We had a very good experience at Bob Smith Volvo. Chris Barbettini was our sales consultant and went above and beyond in our effort to lease a Volvo. His knowledge and salesmanship were exemplary which lea More

by youngster47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Barbettini 5 stars ??
Feb 02, 2021 -

Cadillac of Calabasas responded

Hello, thank you for sharing your recent 5 star sales experience with Chris here with us at Bob Smith Volvo Cars. We are thrilled to hear that Chris went above and beyond to make your leasing experience so great. Congratulations on your new Volvo V60 Wagon! Thank you for joining the Bob Smith family, and we are here for you anytime you need. Enjoy every new mile ahead!

July 19, 2019

Rip off Took my Volvo XC90 in for a recall. They provided a loaner and then charged me $17.50 for 1 gallon of gas upon return. What kind of dealer gives you More

by Pk88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anne Smith Boland, Casey Turner
Sep 05, 2019 -

Cadillac of Calabasas responded

I'm happy to go over the details of your visit, my direct line is 818-431-9202 or casey.turner@bobsmithvolvo.com. I'm not sure if there was some confusion with any charges that you may have incurred and would like the opportunity to speak to you if possible. Sincerely, Casey Turner General Manager

June 20, 2019

Revised - Everything better now. Removed 2 star review. Dealer made everything right on service a few days after writing this review so it's back to 5 stars. A+ for the extra effort. More

by volvoooo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisors
Jun 26, 2019 -

Cadillac of Calabasas responded

Sorry to hear your service experience. We are a new new dealership and working very hard in the background to build the store to a world class customer experience. I hope we are able to earn your business back in the near future when we are fully up and running - Bob Smith Customer Service Team