Bob Smith MINI
Calabasas, CA
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Class act I worked for Bob Smith BMW and Mini for 12 years. I know from the inside that they are a first class operation. Top to bottom. It's a family operati I worked for Bob Smith BMW and Mini for 12 years. I know from the inside that they are a first class operation. Top to bottom. It's a family operation. It doesn't get any better than this. I am happily retired now but consider them family and friends forever you can't go wrong Here. More
No Pressure Buying Experience I came to Bob Smith MINI with low expectations. My credit wasn't really all that great and I didn't have any money to put down, but I did have a trade I came to Bob Smith MINI with low expectations. My credit wasn't really all that great and I didn't have any money to put down, but I did have a trade-in. The team there was able to find me a reasonable financing plan and get me into the car of my dreams. I've always wanted a MINI and I didn't want my first MINI experience to be nothing but high pressure sales tactics. Fortunately, Alexis was far from pressuring. She let me browse without trying to "upsell" me into something I know I wouldn't be able to afford. I found what I wanted and couldn't be happier with the process. More
Great Experience with a Lease I was set up with JC Reznikoff at Bob Smith Mini is Calabasas. He made the whole leasing experience very smooth, as this was my first time leasing a v I was set up with JC Reznikoff at Bob Smith Mini is Calabasas. He made the whole leasing experience very smooth, as this was my first time leasing a vehicle. He explained the whole process very well, and there were no unexpected surprises. JC worked out a great leasing rate with me, and he was very knowledgeable in recommending the right model and year of Mini that would suit my needs. Thank you very much! I would recommend this dealership to anyone! More
WE LOVE OUR MINI…THANK YOU JC REZNIKOFF!! 3 weeks ago, my husband and I walked into Bob Smith Mini to test drive the Countryman for the 2nd time. We were pretty much sold on getting one (not n 3 weeks ago, my husband and I walked into Bob Smith Mini to test drive the Countryman for the 2nd time. We were pretty much sold on getting one (not necessarily from Bob Smith...) and just wanted to take a drive one more time before moving forward. JC Reznikoff met us at the door, very friendly and knowledgeable. He took us out and in no time, we felt like we were in very good hands. While he was relatively new to Mini, it seemed like he had been there for years. He know everything about the Mini and Bob Smith dealership and was so great to be around. We knew we wanted to buy the car from him. While I was very fickle about the color, JC was so patient and accommodating. We thought it would be 6-8 weeks to build our mini and within the week, he found one for us. We had a do a few minor adjustments with the wheels and again, he was patient and kept us informed along the way. Once our mini was complete, I think he was as excited to see us in it as we were. SInce buying it, we still receive check in emails...making sure we are happy. We HIGHLY recommend JC and Bob Smith Mini. WE LOVE OUR MINI!!! Thanks JC! More
Excellent and friendly service Since I bought my Mini Countryman at Bob Smith MINI, I have been very pleased with everything concerning my car and the service I have received every Since I bought my Mini Countryman at Bob Smith MINI, I have been very pleased with everything concerning my car and the service I have received every time I have felt with them.. Sue Bolger has been always very kind and friendly to me, and she has helped me in any way needed. Her service is excellent, and the car has always been given back to me a the appointed time. I would for sure recommend this dealer and the service they all give to their clients. Monika Olivares More
Great costumer service Josh was great in helping me to get my car fix in a timely matter and very helpful in explaining what was wrong with the car and the best way to getti Josh was great in helping me to get my car fix in a timely matter and very helpful in explaining what was wrong with the car and the best way to getting it fix. Thanks Josh... More
Thank you! I came in for the second time to see a Mini Roadster, fully-loaded, and was greeted by Garrett. I appreciated his efforts to secure the best deal pos I came in for the second time to see a Mini Roadster, fully-loaded, and was greeted by Garrett. I appreciated his efforts to secure the best deal possible, and left with a great car! He is a new salesman, and I'm confident his career will continue to progress and will benefit many customers in the future. Thank you! More
I love their attention to detail. I love how they email me a reminder about my appointment. They ask questions and make sure that I get exactly what I need. I also love their follow up after service, to me a reminder about my appointment. They ask questions and make sure that I get exactly what I need. I also love their follow up after service, to make sure everything was done correctly. More
Very friendly environment and test drive awesome Very friendly environment and the test drive was great. Took me through the canyons and the freeway so I can Fully test the vehicle. Got great negot Very friendly environment and the test drive was great. Took me through the canyons and the freeway so I can Fully test the vehicle. Got great negotiation quote price with warrenty . Overall good experience More