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Bob Smith BMW

Calabasas, CA

4.7
286 Reviews

24500 Calabasas Rd

Calabasas, CA

91302

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Showing 286 reviews

March 15, 2022

Ordered an X5 45e a few months ago and just got it. Ryan Rivera was extremely pleasant to deal with. Process was well explained and he delivered as promised. More

by TC90703
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rivera
Mar 24, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing how working with Ryan was a 5 star experience! The entire Bob Smith team thanks you for leaving such a kind review, and we wish you a fantastic road ahead in your Ultimate Driving Machine!

March 14, 2022

I had an excellent experience with bob smith BMW. Ryan Rivera was great to work with, was very responsive, and went above and beyond with any questions or special requests I had! This is a no hassle, More

by Farnaz Sarrafan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rivera, Hudson Wallbank, Antonio Tate
Mar 24, 2022 -

Bob Smith BMW responded

Hi Farnaz, thank you for sharing your recent 5 star experience with Ryan here with us at Bob Smith BMW! We appreciate you taking the time to leave us a kind review, and we appreciate you choosing us for all things BMW! Enjoy each new mile ahead in your Ultimate Driving Machine!

March 11, 2022

Bob smith is an excellent, professional dealership. I highly recommend working with Greg and Shant who are honest, kind, and accommodating. They made the trade-in of my old car and the selection and pu More

by NFreed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Huber, Shant Mnatsakanyan
Mar 24, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your recent 5 star sales experience with both Greg and Shant here with us at Bob Smith BMW! We loved reading your review, and we thank you for choosing us here at Bob Smith for all things BMW. Enjoy every mile ahead in your Ultimate Driving Machine!

March 02, 2022

Great experience with great customer Service will definitely recommend two people that I know and come back again. More

by pat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Tate
Mar 11, 2022 -

Bob Smith BMW responded

Hello Pat, thank you for sharing your recent five star experience with us here Bob Smith BMW. We are so glad to read that our team provided you with a great customer service experience and that you're willing to return again! We can't wait to see you and enjoy every new mile ahead!

March 01, 2022

Elham was very professional and provided a great service, and has amazing customer service I am very happy. More

by PBaccino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elham Jilardi
Mar 11, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your recent five star experience with us here at Bob Smith BMW. We are so glad to read that Elham was professional and provided you with a great customer service experience! Thank you for choosing Bob Smith BMW and we hope to work with you soon.

February 27, 2022

Antonio was great, he got me into my new car fast and even worked out the paperwork when I didn’t have a utility bill to show. Bob Smith has great customer service. More

by Marlon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Tate
Mar 11, 2022 -

Bob Smith BMW responded

Hello Marion, thank you for sharing your recent five-star experience with us at Bob Smith BMW. We're glad to read that Antonio was great, getting you into your new car quickly and without hassle. Thank you for stopping by and we hope to work with you in the future!

February 25, 2022

I had a great experience at Bob Smith BMW with Elham. She was fantastic to work with. She was very nice, helpful and responsive. Just amazing experience! More

by HD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elham Jilardi
Mar 11, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your recent five stare experience with us here at Bob Smith BMW. We're so glad to read that you had a great experience working with Elham who was nice, helpful and responsive. Thank you for stopping by and we can't wait to work with you in the future

February 23, 2022

I have been buying cars for 5 decades and it is never a pleasant experience. All the typical gamesmanship is just something I have learned to accept. Then along comes Drew Megna, unlike any salesperson I h More

by Steven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Magna
Mar 11, 2022 -

Bob Smith BMW responded

Hello Steve, thank you for sharing your recent five-star experience with us here at Bob Smith BMW. We are so glad to read that Drew has been able to provide you with an informative, entertaining, personable, and overall great customer service experience! Thank you so much for choosing Bob Smith BMW and we can't wait to work with you again.

February 17, 2022

Greg Huber was so awesome when my daughter purchased a car in her own name! He was patient and supportive. More

by Cjy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Huber
Feb 22, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your recent 5 star experience with us here at Bob Smith BMW. It is wonderful to read that Greg assisted your daughter in purchasing a car in her own name! Thank you so much for choosing Bob Smith and we hope to see you again!

February 17, 2022

I’ve been working with Greg Huber for many years and I would never consider using anyone else. I always feel that he treats me fairly and looks out for my best interest. Not something one usually experien More

by Javier.winnik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Huber, Greg , Hudson Wallbank, Antonio Tate
Feb 22, 2022 -

Bob Smith BMW responded

Hello Javier, thank you for sharing your recent 5 star experience with us here at Bob Smith BMW. We are glad to read that Greg has been able to take excellent care of you for many years, always looking out for your best interest. Thank you for choosing to be part of the Bob Smith family!

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