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Bob Smith BMW

Calabasas, CA

4.7
286 Reviews

24500 Calabasas Rd

Calabasas, CA

91302

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Showing 286 reviews

April 10, 2022

Hands down the best car buying experience my wife and I have ever had. Extremely friendly, competent, and patient staff. Elham, Tristen, and Elias made the process so stress-free, the complete opposite of More

by sixthcircle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elham, Tristen, Elias
Apr 12, 2022 -

Bob Smith BMW responded

Hello James, thank you for sharing recent five star experience with us here at Bob Smith BMW. We are so glad to read that our team was able to provide you with the best car buying experience that you've ever had! We are so glad that you chose Bob Smith and we're here for you anytime in the future.

April 02, 2022

I posted this on Yelp a couple of days ago; So after an absolutely terrible experience with the incredibly unprofessional staff at Mercedes Benz Encino, we went up the road and bought a car at BMW Calab More

by Driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase, Alex, Andre
Apr 12, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your recent 5 star experience with our team here at Bob Smith BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new ride. Welcome to the Bob Smith family, and we're here for you anytime in the future for all things BMW!

March 30, 2022

Stefano Balbusso worked with us to build the car that we always wanted. He spent endless time with us in designing our 740i. He kept us informed of the progress from start to finish. He is the most knowle More

by johnesparzaP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano Balbusso, Antonio Tate
Apr 01, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your recent five star experience with us here at Bob Smith BMW. We are so glad to read that Stefano was able to help build you a one-of-a-kind 740i, that you get to enjoy for many years to come! Thank you so much for being a trusted member of the Bob Smith family and we can't wait to work with you again when you're ready for a new ride!

Apr 02, 2022 -

johnesparzaP responded

Thank you for all of your assistance in helping us build the 740i John and Penny Esparza

March 28, 2022

I recently bought an x6 from Bob Smith and had probably one of the best car buying experiences ever! First off Antonio is Excellent, from his easy going personality to his knowledge about bmw and cars in More

by Oussa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Tate
Apr 01, 2022 -

Bob Smith BMW responded

Hello Oussa, thank you for sharing your recent five star experience with us here at Bob Smith BMW. We are so glad to read that Antonio had an easy-going personality and in-depth knowledge of BMW that helped to provide with a top-notch experience when getting into your X6! Thanks so much for choosing Bob Smith and we are so glad to have you as part of the family.

March 28, 2022

Had to travel over an hour to get to this dealership but my sales person Ryan made the trip worthwhile he was extremely knowledgeable,helpful and did not put the pressure on to purchase a vehicle I would de More

by TaraF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bosman
Apr 01, 2022 -

Bob Smith BMW responded

Hello Tara, thank you for sharing your recent five-star experience with us here at Bob Smith BMW. We're so glad to read that Ryan made your trip worthwhile, sharing tons of expertise in a no pressure environment. Thanks so much for stopping by and we're here for you anytime in the future.

March 26, 2022

My salesperson, Greg Huber, and all the people that worked with him were extremely helpful and nice. No forceful pitch. Helped me figure out which way to go as far as lease or purchase. I would highly More

by Marion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Shawn, Kirsten, Antonio Tate
Apr 01, 2022 -

Bob Smith BMW responded

Hello Marion, thank you for sharing your recent five star experience with us here at Bob Smith BMW. It is wonderful to read that Greg and our team were helpful and nice, providing you with a top-notch experience without any pressure. We thank you for stopping by and hope to work with you in the future.

March 25, 2022

Had an amazing experience Stefano was awesome very helpful our whole experience was amazing ! I will definitely buy from here again 😊 More

by Trenairene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano
Apr 01, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your recent five star experience with us here at Bob Smith BMW. We are so glad to read that Stefano was helpful, providing you with an excellent experience! Welcome to the Bob Smith family, and enjoy every new mile ahead.

March 21, 2022

I had a great experience with this dealer. I placed and order and waiters for the production for 5 months. Process was smooth and well communicated to me. Justin DeLeon was my point person and More

by shori7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Tate
Mar 24, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your recent 5 star experience with Justin here with us at Bob Smith BMW! We're thrilled it was worth the wait, and we thank you for choosing us here at Bob Smith for all things BMW. Enjoy every mile ahead in your Ultimate Driving Machine!

March 21, 2022

First time BMW visit. Ryan Bossman replied to my initial phone message and email very promptly! I test drove the car I wanted the week before (Chase was also very helpful) More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bosman
Mar 24, 2022 -

Bob Smith BMW responded

Hi Mike, thank you for sharing your recent 5 star experience with Ryan here with us at Bob Smith BMW! We're thrilled for your new SAV, and we thank you for choosing us here at Bob Smith for all things BMW. Enjoy each new mile ahead in your Ultimate Driving Machine!

March 18, 2022

Ryan bosman was very helpful and got the job done efficiently! Excellent customer service! The whole process was simple! Ryan was professional and honest. More

by Sean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan bosman
Mar 24, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your professional and honest 5 star experience with Ryan here with us at Bob Smith BMW! Thank you kindly for taking the time to write about your experience, and we're here for you anytime in the future for all things BMW. Enjoy each new mile ahead in your Ultimate Driving Machine!

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