Bob Smith BMW
Calabasas, CA
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Hands down the best car buying experience my wife and I have ever had. Extremely friendly, competent, and patient staff. Elham, Tristen, and Elias made the process so stress-free, the complete opposite of have ever had. Extremely friendly, competent, and patient staff. Elham, Tristen, and Elias made the process so stress-free, the complete opposite of what you expect walking into a dealership. If you’re tired of the overly pushy typical car sales experience then do yourself a favor and go see this team. Highly recommended. Will absolutely be doing business with them again. More
I posted this on Yelp a couple of days ago; So after an absolutely terrible experience with the incredibly unprofessional staff at Mercedes Benz Encino, we went up the road and bought a car at BMW Calab an absolutely terrible experience with the incredibly unprofessional staff at Mercedes Benz Encino, we went up the road and bought a car at BMW Calabasas. That turned out to be a great decision, as BMW Calabasas was outstanding in all respects. The two sales guys, Chase and Alex, were very helpful and friendly. The manager that made the deal, Paul, was equally outstanding. Even the guy that did the final tutorial on the car, linking the phone and setting the preferences, Andre, was great. The whole thing was incredibly easy and I really appreciated their obvious commitment to good customer service. I've bought lots of new and used cars over the years and this is obviously a really top flight dealership. More
Stefano Balbusso worked with us to build the car that we always wanted. He spent endless time with us in designing our 740i. He kept us informed of the progress from start to finish. He is the most knowle always wanted. He spent endless time with us in designing our 740i. He kept us informed of the progress from start to finish. He is the most knowledgeable person we know when it comes to the operation of our vehicle. This is our second car that we have purchased through Stefano. We are highly recommending him to our friends and family. With his assistance we have a car that is one of a kind. He is a great asset to Bob Smith BMW. Thank you again Stefano. John & Penny Esparza More
I recently bought an x6 from Bob Smith and had probably one of the best car buying experiences ever! First off Antonio is Excellent, from his easy going personality to his knowledge about bmw and cars in one of the best car buying experiences ever! First off Antonio is Excellent, from his easy going personality to his knowledge about bmw and cars in general. I'm very grateful to his service. He really makes it a lot easy for me. More
Had to travel over an hour to get to this dealership but my sales person Ryan made the trip worthwhile he was extremely knowledgeable,helpful and did not put the pressure on to purchase a vehicle I would de my sales person Ryan made the trip worthwhile he was extremely knowledgeable,helpful and did not put the pressure on to purchase a vehicle I would definitely recommend this dealership for your next lease or purchase More
My salesperson, Greg Huber, and all the people that worked with him were extremely helpful and nice. No forceful pitch. Helped me figure out which way to go as far as lease or purchase. I would highly worked with him were extremely helpful and nice. No forceful pitch. Helped me figure out which way to go as far as lease or purchase. I would highly recommend him. More
I had a great experience with this dealer. I placed and order and waiters for the production for 5 months. Process was smooth and well communicated to me. Justin DeLeon was my point person and I placed and order and waiters for the production for 5 months. Process was smooth and well communicated to me. Justin DeLeon was my point person and I highly recommend him. More
First time BMW visit. Ryan Bossman replied to my initial phone message and email very promptly! I test drove the car I wanted the week before (Chase was also very helpful) Ryan Bossman replied to my initial phone message and email very promptly! I test drove the car I wanted the week before (Chase was also very helpful) and Ryan offered me a new test drive when I came in for our first face yo face conversation. He was more than polite, did not rush me, answered all my questions, and provided me with a price offer I could not resist. He welcomed my family into the discussion, as I brought them over to confirm they loved the car also. I was later on explained all the technology of the car, as this is my first car purchase in more than 9 years. Altogether an amazing experience for the purchase of on extraordinary SAV at BobSmith BMW!!! More
Ryan bosman was very helpful and got the job done efficiently! Excellent customer service! The whole process was simple! Ryan was professional and honest. efficiently! Excellent customer service! The whole process was simple! Ryan was professional and honest. More