Bob Smith BMW
Calabasas, CA
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Great experience. As seamless as could be. Worked with Elham prior to coming into dealership to minimize time spent there. She was great and had everything ready to go As seamless as could be. Worked with Elham prior to coming into dealership to minimize time spent there. She was great and had everything ready to go. Highly recommend dealership and Elham! More
I had the pleasure of purchasing a hard to find BMW model from Mr. Drew Megna @ Bob Smith BMW 3 weeks ago. He was able to find the vehicle which I was looking for & deliver it much sooner than promised. Over from Mr. Drew Megna @ Bob Smith BMW 3 weeks ago. He was able to find the vehicle which I was looking for & deliver it much sooner than promised. Over the last 40+ years I have been involved in purchasing several vehicles. Working with Drew has been the easiest, most efficient & most pleasant one. He is a true professional who made the vehicle buying experience smooth & seamless. Mr. Elias Habib assisted with the financing process which was another smooth & pleasant process. I also want to thank Ms. Christina Magana for taking care of a minor concern with utmost professionalism and ease. Thank you all for providing such an outstanding service. More
Campbell made my lease turn in and trade experience so easy and enjoyable! I didn't feel any pressure or experience the need to haggle the price. The team that Campbell worked with, Tristan has his prod easy and enjoyable! I didn't feel any pressure or experience the need to haggle the price. The team that Campbell worked with, Tristan has his product specialist and Kiersten as the financial advisor, were both amazing as well. Thank you for making what is typically a dreadful activity something that was smooth and easy! More
Terrible purchase experience. Bought a car online with this dealer and the purchase experience was horrible. Disjointed customer service - had to deal with 5 different people (1 Bought a car online with this dealer and the purchase experience was horrible. Disjointed customer service - had to deal with 5 different people (1 was not their fault, rest was). And worst they did not disclose multiple problems with the car despite it being a CPO vehicle. Dishonest and unapologetic. Even when I reported the issues with the car I bought they couldn't care less and just said "its a used car" (Wayne Lewis - used car manager). That is what he says when you buy a CPO car from them. Stay away from these folks. The density of dealers in Southern California is high. Why would one choose Bob Smith? No reason. More
Great sales, greg huber and paul nema. Made process easy and simple. Would recommend to anyone lookng for a bmw. Call these guys first. You wont be disappointed. Made process easy and simple. Would recommend to anyone lookng for a bmw. Call these guys first. You wont be disappointed. More
Greg Huber is a pleasure to work with. He is knowledgeable, gets back to you timely, and will always give you an honest answer. Over the last several years, I’ve purchased a half dozen car He is knowledgeable, gets back to you timely, and will always give you an honest answer. Over the last several years, I’ve purchased a half dozen cars from him and the Smith Family. There is no better dealer to work with! More
I had a great experience buying a new BMW at Bob Smith in Calabasas. Chase helped me find the car I wanted and was extremely helpful. He was super knowledgeable and a pleasure to work with. Calabasas. Chase helped me find the car I wanted and was extremely helpful. He was super knowledgeable and a pleasure to work with. More
I had the most amazing experience! !!!! All my life I was dealing with Mercedes….now I’m done. On 04/22/22 I got new X7 ….Ryan was the one who helped me, everything we discussed over th !!!! All my life I was dealing with Mercedes….now I’m done. On 04/22/22 I got new X7 ….Ryan was the one who helped me, everything we discussed over the phone was exactly what I got. It was absolutely no pressure and what surprised me that it was very kind and honest relationship between dealership and costumer. I think this is my first review I’ve ever submitted….so next time if I need service or new car I will drive from Santa Monica to BMW of Calabasas. Probably all representatives from this dealership are great, but I had amazing experience with Ryan, so I’ll be taking to him. Again thank You so much!!! More
Antonio and Tristan was super helpful in helping me purchase my new BMW 530e. There was no hassle no haggling And no pushy sales tactics. purchase my new BMW 530e. There was no hassle no haggling And no pushy sales tactics. More
Stefano Balbusso (Sales agent) exceeded our high expectations. His professionalism, based on his honest and expert knowledge of all things BMW (and cars in general) and his patience to listen atten expectations. His professionalism, based on his honest and expert knowledge of all things BMW (and cars in general) and his patience to listen attentively to our requests, stands above the rest. We never felt pressured to rush our decision. His calm and positive demeanor created the ideal setting for us to select the car that was in fact perfect for our lifestyle. Stefano asked the right questions, recommended that we test drive every car that we liked and always made sure that we were truly comfortable with our decision. His capacity to instill this level of authenticity and trust into his interaction with us was exceptional. Thank you Stefano for your hard work and dedication in making this a wonderful experience for our family. We are extremely satisfied with our new BMW sedan. More