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Bob Smith BMW

Calabasas, CA

4.7
286 Reviews

24500 Calabasas Rd

Calabasas, CA

91302

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Showing 286 reviews

August 29, 2022

Great experience. As seamless as could be. Worked with Elham prior to coming into dealership to minimize time spent there. She was great and had everything ready to go More

by jasmin0121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elham
Aug 30, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your five star review with us at Bob Smith BMW! We love to hear that that Elham was such a pleasure to work with. Thanks for choosing Bob Smith, we look forward to seeing you again soon!

July 24, 2022

I had the pleasure of purchasing a hard to find BMW model from Mr. Drew Megna @ Bob Smith BMW 3 weeks ago. He was able to find the vehicle which I was looking for & deliver it much sooner than promised. Over More

by Aram H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Megna
Jul 27, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your recent five star review with us at Bob Smith BMW! It is great to hear that Drew and the rest of our staff hear provided you with a top-notch customer experience. Thank you for choosing Bob Smith, we welcome you back anytime!

July 05, 2022

Campbell made my lease turn in and trade experience so easy and enjoyable! I didn't feel any pressure or experience the need to haggle the price. The team that Campbell worked with, Tristan has his prod More

by harmoni.esterberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Campbell Davis
June 23, 2022

Terrible purchase experience. Bought a car online with this dealer and the purchase experience was horrible. Disjointed customer service - had to deal with 5 different people (1 More

by quantparse
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Lewis
Jun 29, 2022 -

Bob Smith BMW responded

Hello, we're disappointed to read your recent review with us at Bob Smith BMW. We're so sorry to hear about the experience you had purchasing a vehicle from our dealership. Could you please contact our customer service about this? They hope to hear from you soon so we can work quickly to resolve these issues! customerservice@bobsmithbmw.com

May 12, 2022

Great sales, greg huber and paul nema. Made process easy and simple. Would recommend to anyone lookng for a bmw. Call these guys first. You wont be disappointed. More

by jasorosen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg huber, paul nema
May 16, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your recent five star review with us at Bob Smith BMW! We're so glad to hear our team made the process so enjoyable for you during your new purchase. Thank you for choosing Bob Smith, enjoy every new mile ahead!

May 12, 2022

Greg Huber is a pleasure to work with. He is knowledgeable, gets back to you timely, and will always give you an honest answer. Over the last several years, I’ve purchased a half dozen car More

by paulggiuliano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Huber
May 31, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your recent five star review with us at Bob Smith BMW! It is great to hear Greg has always treated you so well during every purchase. Thank you for continuing to choose Bob Smith, we look forward to seeing you again soon!

May 02, 2022

I had a great experience buying a new BMW at Bob Smith in Calabasas. Chase helped me find the car I wanted and was extremely helpful. He was super knowledgeable and a pleasure to work with. More

by Charleshueston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase
May 16, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your recent five star review with us at Bob Smith BMW! It is wonderful to hear Chase was so helpful in finding you the car you wanted! Thanks so much for stopping by, enjoy every new mile ahead in your BMW!

April 25, 2022

I had the most amazing experience! !!!! All my life I was dealing with Mercedes….now I’m done. On 04/22/22 I got new X7 ….Ryan was the one who helped me, everything we discussed over th More

by sergey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan from sales department
Apr 25, 2022 -

Bob Smith BMW responded

Hello Sergey, thank you for sharing your recent five-star experience with us here Bob Smith BMW. We are so glad to read that Ryan was able to get you into exactly the vehicle that you were looking for! Thanks so much for stopping by and welcome to the Bob Smith family, where we are here for you anytime in the future.

Apr 25, 2022 -

sergey responded

Thank you very much!!!!!

April 18, 2022

Antonio and Tristan was super helpful in helping me purchase my new BMW 530e. There was no hassle no haggling And no pushy sales tactics. More

by Brianjamescollins13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristian, Hudson Wallbank, Antonio Tate
Apr 18, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your recent five-star experience with us here at Bob Smith BMW. We are so glad to read that Antonio and Tristan were both helpful in getting you into your 530E with no hassle or pushy sales tactics! Thank you so much for stopping by Bob Smith BMW and we're here for you anytime in the future, welcome to the family!

April 15, 2022

Stefano Balbusso (Sales agent) exceeded our high expectations. His professionalism, based on his honest and expert knowledge of all things BMW (and cars in general) and his patience to listen atten More

by Z8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano Balbusso
Apr 18, 2022 -

Bob Smith BMW responded

Hello, thank you for sharing your recent 5 star experience with us here at Bob Smith BMW. We're so glad to read that Stefano exceeded your expectations, providing you with a high-level customer service experience from beginning to end! Thank you so much for choosing Bob Smith and we're here for you whenever you need us next.

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